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CTC (NAR): Presentation Skills

CTC · Work through your exam, one topic at a time.

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Presentation Skills

This domain tests whether you can design and deliver a presentation that lands a message in the time available. Items typically ask for the best opening, the right slide for a data point, how to handle a hostile question, or what to cut from an overlong deck.

Structure before slides

Start with audience analysis: who is in the room, what do they already know, what decision or action do you want, and how long do you actually have? Then define one central message in a single sentence. Structure follows: a signposted opening (message plus roadmap), two or three supporting points with evidence, then a close that repeats the message and states the ask plainly. If the ask is buried, the presentation fails regardless of delivery polish.

Design and delivery

  • One idea per slide; the slide title should state the conclusion, not the topic.
  • Show the number that matters, not the whole table; label axes and units.
  • Signpost transitions ('first, second, which brings me to').
  • Pause instead of filling silence; vary pace for emphasis.
  • Rehearse the opening, the close and the three hardest questions out loud.

Worked example

You have ten minutes at a steering committee to explain a two-week delay. A weak version walks the timeline slide by slide and ends with '...so that's where we are.' The strong version opens with the message: 'We will deliver on 14 March, two weeks late, and we need one decision today: approval to add a tester.' Three supporting points follow - cause, recovery plan, decision needed - each with one chart. The close repeats the date and the ask. Reasoning: senior audiences decide early and stop listening once they have the conclusion, so message-first ordering lets the evidence confirm a claim rather than build suspense.

Traps that cost marks

  • Reading slides aloud; the slide is evidence, you are the argument.
  • Too many slides for the slot - a safe guide is one substantive idea per two minutes.
  • Data dumping rather than selecting the single decisive number.
  • No rehearsal of questions, leading to defensiveness when challenged.
  • Undisciplined handling of a hostile question: repeat it, answer the part you can, park the rest with a date.