CBCI (Business Continuity Certifications) exam-day guide
CBCI · Prepare for the day ahead.
Your checklist
Government-issued photo ID
Have an unexpired photo ID ready before check-in. Confirm with the provider which ID types are accepted and that the name matches your exam booking exactly, since mismatches can block entry.
Exam booking confirmation and candidate/registration number
Keep the confirmation email or booking reference open or printed so you can quote it to support if anything goes wrong at check-in.
Device and system check completed
Run the provider's system/browser compatibility test on the same device and network you will use on exam day. Confirm webcam, microphone, and browser requirements ahead of time.
Reliable internet with a backup connection
Prefer a wired or stable connection; have a mobile hotspot or second network as fallback in case of dropout.
Quiet, private, well-lit room with a clear desk
Remove notes, books, phones, and anything on the prohibited list from the desk and surroundings. Tell household members not to enter during your slot.
Device charger or power supply
Keep your laptop plugged in for the full session so battery failure cannot interrupt you.
Login credentials for the test platform
Have your username/password written down offline so you are not locked out by a forgotten password or a device that is not signed in.
Last-minute revision sheet on core syllabus topics
One page of the frameworks and definitions you find hardest to recall (e.g., BIA steps, BCP lifecycle stages, key terminology) for a quick final review before check-in, not during the exam.
Scratch paper and pen, only if permitted
Many remotely proctored exams restrict or ban notes. Check the permitted-materials list in your joining instructions before placing anything on the desk.
Water in a clear container
Hydration helps concentration; confirm whether drinks are allowed in your exam environment under the provider's rules.
Plan to log in 15-30 minutes early
Allow time for identity verification, room scan, and any technical check-in steps so the clock does not start without you.
Plan the day
Reconfirm the date, start time, and time zone of your slot. Run the provider's system test on the exact device and network you will use. Do one timed practice set to rehearse pacing, then review only your weakest syllabus areas.
Check your inbox and spam folder for joining instructions, permitted-materials lists, and any proctoring software you need to install in advance.
Set up and test your exam space: clear the desk, check lighting and camera angle, and confirm the room is private.
Do light revision only: reread your summary sheet and skim chapter headings. Do not try to learn new material.
Lay out ID, booking confirmation, charger, and water. Get a full night's sleep rather than cramming late.
Eat a normal meal and hydrate. Avoid heavy last-minute cramming, which mostly raises anxiety.
Close all other applications, silence your phone, and log in early for identity checks and room scans. Keep the support contact number or chat window within reach.
Read the instructions and note the question count and time limit. Work at a steady pace, answer the questions you know first, flag anything uncertain, and return to flagged items.
Watch the remaining time; leave a few minutes at the end to check for unanswered questions and confirm submission.
Note how and when results will be communicated, and keep a record of any technical issues in case you need to contact support.
Rules to check
Bring valid, unexpired photo ID and make sure the name matches your booking. If you are unsure which documents are accepted, confirm with the provider before exam day.
Do not use phones, notes, smart devices, or any other unauthorized materials. Remotely proctored sessions may be recorded, and prohibited items can lead to your result being voided.
Stay within camera view and in the exam room for the duration. If you need to leave the screen for any reason, follow the proctor's instructions, and confirm the provider's policy on breaks beforehand, since many single-session exams do not permit them.
Assume there is no penalty for guessing and answer every question unless the provider states otherwise. Confirm the scoring rules in your candidate instructions.
Do not seek outside help, including AI tools or other people, during the exam. Attempting to do so is misconduct and can result in disqualification.
If technology fails, note the time, follow the provider's reconnect procedure, and contact support immediately. Keep screenshots or reference numbers for any incident report.
Confirm the pass mark, result timeline, and retake policy with the provider rather than relying on secondhand information. The exam is scored against the provider's published criteria.
Read the candidate handbook or agreement you accepted at booking. It is the authoritative source on ID, conduct, and permitted materials, and it overrides any general advice.