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CBP key terms

CBP · Get comfortable with the vocabulary.

Benefits strategy

An evidence-based approach connecting workforce needs, organizational objectives, available resources, and the intended outcomes of benefit programs.

Total cost

The relevant combined expense of a proposed arrangement, including specified vendor charges, internal work, transition, and ongoing administration.

Service-level agreement

A defined commitment specifying service measures, expected performance, responsibilities, reporting, and the response when agreed standards are not met.

Sensitivity analysis

A method of testing how a decision result changes when consequential uncertain assumptions vary across plausible stated values.

Member-month

One covered person for one month, used to align membership exposure with cost periods when enrollment changes over time.

Defined benefit plan

A retirement arrangement providing benefits determined under its formula rather than solely by an individual account’s actual investment performance.

Defined contribution plan

A retirement arrangement centered on an individual account affected by contributions, investment results, relevant expenses, and applicable plan terms.

Vesting

The participant’s nonforfeitable entitlement under the applicable terms, distinct from immediate unrestricted access to distribute the money.

Eligible compensation

The pay base specified for a particular benefit calculation, which may differ from total earnings or another plan’s definition.

Replacement-income projection

An estimate comparing expected retirement resources with a stated income measure, dependent on assumptions and not a guarantee of individual adequacy.

Allowed amount

The amount recognized under the plan’s terms for a covered service, which can differ from the provider’s original billed charge.

Coinsurance

A stated percentage allocation of covered costs under the plan, applied using the relevant base and order of calculation.

Self-funding

A financing arrangement in which the employer or plan retains relevant claims risk, even when a vendor performs administration.

Stop-loss protection

Coverage responding to defined eligible losses above stated contract thresholds, subject to its actual exclusions, timing, and reimbursement provisions.

Runout claims

Claims associated with an earlier coverage or service period that continue arriving or being processed after a transition or period end.

Applicability analysis

Determining which requirements govern the actual employer, plan, person, jurisdiction, and event before applying a particular rule.

Fiduciary function

An actual function involving applicable discretion, control, or other defined responsibilities for a plan, rather than status determined solely by title.

Summary plan description

A participant-facing explanation of important plan features, rights, and procedures provided under the applicable disclosure requirements for the arrangement.

COBRA continuation

A mechanism offering qualifying beneficiaries continued group health coverage under applicable conditions, distinct from a universal promise of employer-paid premiums.

Role-based access

Permissions assigned to legitimate work functions and reviewed as duties change, rather than unrestricted access for every benefits-system user.

Practical accessibility

The ability of eligible people to reach and use a program given real scheduling, financial, communication, and other relevant constraints.

Caregiver support

Programs addressing employees’ caregiving responsibilities through defined resources or assistance, designed around actual needs rather than one assumed family model.

Employee assistance program

An arrangement offering specified support and referral services under its actual terms, with appropriate communication of access, confidentiality, and scope.

Job sharing

An arrangement dividing a role between people with defined responsibilities, coverage, handoffs, communication, and performance expectations for reliable delivery.

Program reach

The extent to which a program serves distinct people in its intended population, separate from the number of repeated sessions per user.