CCBA case studies
CCBA · Put your knowledge to work in context.
The Certification of Capability in Business Analysis (CCBA) is one of seven credentials offered by the International Institute of Business Analysis (IIBA), positioned in the "Experienced" tier of a three-step core path that runs from the entry-level ECBA (no prior experience needed) through the CCBA to the advanced CBAP. IIBA describes the CCBA as being aimed at skilled practitioners with roughly 2–3 years of experience, which makes it the natural next step for analysts who have moved past foundational training and are already applying business analysis techniques on real initiatives. Because IIBA lists the CCBA alongside a defined set of preparation resources - the Business Analysis Body of Knowledge (BABOK Guide), certification handbooks, exam information pages, and endorsed exam prep providers - candidates should treat the BABOK Guide and the official handbook as the backbone of their study plan, then layer on practice questions, feedback-driven review, and peer discussion through local chapters, webinars, and study groups. This page is an independent study resource and is not affiliated with or endorsed by IIBA; always confirm exam logistics, fees, and eligibility against IIBA's own certification pages before you book. The CCBA case studies are 5 cases and about 3,197 words.
1The Fixed Deadline and the Missing SME
You are the business analyst on a regulatory reporting change at a mid-sized insurer. The compliance deadline is fixed at 14 weeks and the sponsor is the CFO.
696 words, about 3 min2The Director, the Union and the Three-Hour Workshop
You are the business analyst at a logistics firm replacing its dispatch system. Three groups matter: dispatch supervisors, the drivers' union representative, and finance.
657 words, about 3 min3Eighteen Changes and a Tax Rule
You are the business analyst on a nine-month payroll replacement. At month four, 120 requirements were baselined.
617 words, about 3 min4The Board Wants an App
A regional retailer with 22 stores and 8% online sales has seen footfall fall 4% year over year; three stores are loss-making. A competitor has just opened two automated dark stores in your catchment.
619 words, about 3 min5Forty-One Percent Adoption
Five months ago a hospital rolled out a patient scheduling module. Targets: reduce no-shows from 18% to 10% and cut average phone booking time from six minutes to three.
608 words, about 3 min