CCM (The Commission CCM & CDMS Exams)

CCM® (Certified Case Manager) - Board-Certified Case Manager

More study resources

About this exam

The Certified Case Manager (CCM®) credential is a board certification awarded by The Commission, the credentialing organization that counts more than 50,000 professionals among those who have chosen case management certification through it. The Commission describes the CCM as a cross-cutting certification that validates quality and ethical practice whether the candidate comes to board certification from nursing, social work, or another allied health field - which is why it is used in hospitals, health plans, clinics, and other care settings, and is approved to meet hospital Magnet Recognition status.

It suits practicing case managers who want external validation of their knowledge, and it is frequently expected by employers: The Commission's survey data reports that 44 percent of CCM employers require the credential. Candidates apply during a published window (announced as November 1 – January 31, 2027) and recertify every five years with 80 continuing education hours. The CCM application is $430 and includes application and exam fees.

The exam samples the breadth of case management practice rather than a single specialty; the detailed content outline, rules, and procedures are published in The Commission's CCM Exam Guide. Preparation resources include the Body of Knowledge (BOK), the CCM Quiz App, CCM Exam Practice Items, the CCM Glossary App, and the Certification 360 virtual workshop.

What you'll study

Common questions

About CCM preparation

How much does the CCM exam cost, and what does the fee cover?

The CCM application is $430 and includes both the application and exam fees; the application fee itself is non-refundable. Professionals who work for the Veterans Health Administration, plus active military personnel, pay a discounted $346, subject to proof of employment or military status. That discount cannot be combined with other offers.

What are the eligibility requirements?

The Commission does not list the criteria on its certification page; it points candidates to the CCM Certification Guide and a short 'CCM Eligibility at a Glance' snapshot, and specifically warns that the snapshot alone is not enough to determine eligibility. Read the full guide, then use the CCM Application Checklist to assemble documents before the window opens.

When can I apply, and how long does the credential last?

Exam applications are being accepted November 1 through January 31, 2027. The CCM is renewed every five years; the renewal application window is September 1 through November 30, 2026. Renewal is $299, or $250.75 at the VA rate, and requires 80 continuing education hours that are not included in that fee.

How should I structure my study time?

Start with the Body of Knowledge (BOK), the content reference behind the exam, which costs $199 per year for non-CCMs and $99 per year for CCMs. Then use the CCM Exam Practice Items and the CCM Quiz App to locate weak areas. The Certification 360 virtual workshop bundles 12 hours of education, a BOK subscription, and practice items.

Is the exam taken at a test center or remotely?

Both options exist. The Commission publishes CCM Testing Information that walks through testing at a testing center versus testing remotely, so you can pick based on your location and schedule. Before you book, read the CCM Exam Guide, which sets out the rules and procedures that govern the examination.

Will my employer pay for certification?

Often, yes. In The Commission's published survey of CCMs, 62 percent of employers reimbursed the exam fee, 50 percent paid for it outright, 44 percent required the credential, and 43 percent paid for renewal. Ask whether your organization covers professional development, certification, or continuing education, and note that the CCM is approved for hospital Magnet Recognition status.

I'm a social worker - is there a discount path for me?

Yes. The Commission collaborates with the National Association of Social Workers: once you are approved for NASW's C-SWCM or C-ASWCM certification, you become eligible to sit for the CCM exam at no additional cost. NASW members who do not pursue that credential may still receive a discount through NASW; others apply directly to The Commission.

Can veterans get reimbursed for exam costs?

Veterans may be eligible for GI Bill reimbursement of fees associated with the CCM exam and certification renewal, and veterans, eligible dependents, and reservists may apply directly to the VA. Use discount code VA2016 when purchasing your application. The Commission publishes a VA Reimbursement Application with instructions for applying.

What happens if I fail and need to retake the exam?

The Commission does not publish retake windows, retake fees, or waiting periods on its certification pages. The CCM Exam Guide contains the rules and procedures of the examination, and the Certification Guide covers application cycles, so read both before assuming a free second attempt and budget accordingly.

How many questions are on the exam, and how long is it?

The Commission does not publish the item count, time limit, or passing score on these pages; those details sit in the CCM Exam Guide and the CCM Testing Information. Rather than plan around a rumored question count, build your schedule from the Body of Knowledge and use the exam practice items under timed conditions.