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CCM (The Commission CCM & CDMS Exams) cheat sheet

CCM · Keep the key ideas within reach.

Quick reference

Care Delivery and Reimbursement Methods

  • Medicare Part A covers inpatient hospital, skilled nursing facility care after a qualifying stay, hospice, and some home health; Part B covers physician and outpatient services.

  • Prospective payment systems set payment in advance (DRG for acute inpatient, RUG for SNF, IRF-PAI for inpatient rehab); retrospective systems pay after services are delivered.

  • Capitation pays a fixed per-member-per-month amount regardless of utilization; fee-for-service pays per service; bundled payments cover a defined episode of care.

  • Medicare chronic care management billing generally requires two or more chronic conditions, an individualized care plan, and documented consent.

  • The Hospital Readmissions Reduction Program reduces Medicare payments to hospitals with excess 30-day readmissions for specified conditions.

  • Observation status is not an inpatient admission and can disqualify Medicare coverage of subsequent SNF care, which generally requires a 3-day inpatient stay.

  • Medicaid is jointly funded by federal and state governments, covers low-income populations, and has state-specific benefit packages.

  • Workers' compensation covers work-related injury care and commonly uses state fee schedules, utilization review, and return-to-work coordination.

  • Value-based purchasing adjusts reimbursement based on quality, outcomes, and cost performance rather than volume of services.

Quick reference

Psychosocial Concepts and Support Systems

  • Kübler-Ross stages of grief are denial, anger, bargaining, depression, and acceptance; they are not necessarily linear and may overlap or recur.

  • Transtheoretical model stages are precontemplation, contemplation, preparation, action, and maintenance; interventions are matched to the person's stage.

  • PHQ-9 total scores are interpreted as 5-9 mild, 10-14 moderate, 15-19 moderately severe, and 20-27 severe depression.

  • GAD-7 scores of 5, 10, and 15 represent cut points for mild, moderate, and severe anxiety.

  • CAGE screening uses four yes/no items (Cut down, Annoyed, Guilty, Eye-opener); two or more positive answers suggest alcohol misuse.

  • Maslow's hierarchy orders needs as physiologic, safety, belonging, esteem, and self-actualization, with lower needs generally addressed first.

  • Motivational interviewing uses OARS: Open questions, Affirmations, Reflections, and Summaries.

  • Health literacy influences comprehension; teach-back and plain language are used to confirm understanding.

  • Cultural competence includes awareness, knowledge, skill, and humility, and affects assessment, communication, and care planning.

Quick reference

Quality and Outcomes Evaluation and Measurements

  • Donabedian's model evaluates quality through structure (resources), process (what is done), and outcomes (results).

  • A rate is calculated as (numerator ÷ denominator) × 100 or × 1,000, depending on the measure convention.

  • Reliability is consistency or reproducibility of a measure; validity is whether the measure captures the intended concept.

  • Sensitivity = true positives ÷ (true positives + false negatives), reflecting a test's ability to detect true disease.

  • Specificity = true negatives ÷ (true negatives + false positives), reflecting a test's ability to identify those without disease.

  • PDSA (Plan-Do-Study-Act) is a rapid-cycle method for testing small changes and then adopting, adapting, or abandoning them.

  • Root cause analysis is a retrospective method for adverse events; failure mode and effects analysis (FMEA) is prospective.

  • HEDIS is a standardized set of health plan performance measures; CMS Star Ratings summarize quality across domains.

  • Benchmarking compares an organization's performance with internal targets or external best-practice standards to identify gaps.

Quick reference

Rehabilitation Concepts and Strategies

  • The inpatient rehabilitation 3-hour rule requires at least 3 hours of therapy per day, 5 days per week (or 15 hours per week) for Medicare IRF coverage.

  • The 60% rule requires at least 60% of an IRF's admissions to have one of 13 qualifying conditions, such as stroke or spinal cord injury.

  • The Functional Independence Measure (FIM) has 18 items scored 1-7, with total scores from 18 to 126; higher scores indicate greater independence.

  • The Barthel Index measures independence in activities of daily living on a 0-100 scale.

  • The rehab team commonly includes a physiatrist, physical therapist, occupational therapist, speech-language pathologist, rehab nurse, psychologist, and case manager.

  • Physical therapy addresses mobility, gait, and strength; occupational therapy addresses activities of daily living and instrumental activities of daily living.

  • Medicare Part A covers SNF rehabilitation after a qualifying 3-day inpatient hospital stay when skilled care is required.

  • Home health coverage generally requires homebound status and a skilled nursing or therapy need.

  • Assistive devices and durable medical equipment support function, and training in their safe use improves outcomes.

Quick reference

Ethical, Legal, and Practice Standards

  • HIPAA requires minimum necessary use and disclosure of protected health information, plus privacy, security, and breach notification safeguards.

  • Negligence requires four elements: duty owed, breach of duty, causation, and damages.

  • Informed consent requires patient capacity, disclosure of risks and alternatives, voluntariness, and documentation.

  • Advance directives include living wills, durable power of attorney for health care, and POLST orders.

  • Mandated reporting applies to suspected child abuse or neglect, elder abuse, and dependent adult abuse in many jurisdictions.

  • Confidentiality exceptions include public health reporting, duty to warn or protect, and court orders.

  • Core ethical principles include autonomy, beneficence, nonmaleficence, justice, and fidelity.

  • EMTALA requires emergency screening and stabilization regardless of the patient's ability to pay.

  • Conflicts of interest and professional boundary issues must be disclosed and managed to protect the patient's interests.