CEHRS study materials
CEHRS study resources

CEHRS cheat sheet

CEHRS · Keep the key ideas within reach.

Quick reference

Records Management, Documentation, and Auditing

  • The medical record is a legal document; entries must be contemporaneous, dated, timed, and authenticated by the author.

  • Correct errors with a single line, correction, initials, date, and time; erasures, white-out, and deletion of original text are prohibited.

  • Late entries must be labeled "late entry," include the actual entry date/time, and reference the date of service.

  • HIPAA requires six-year retention of compliance documentation and policies; state law governs medical record retention, so apply the longer requirement.

  • Audit trails must capture user ID, date, time, and action for record access and modification; protect and retain them for compliance and legal discovery.

  • Concurrent audits review open records during care; retrospective audits review closed records after billing or discharge.

  • A legal hold suspends routine destruction of records relevant to litigation, investigation, or audit until written release.

  • Documentation must support medical necessity, the diagnosis, and the level of service billed; unsupported claims risk denial and recovery.

  • Destruction must be secure and documented, with a certificate of destruction and a retention log.

Quick reference

Compliance, Confidentiality, and Release of Information

  • HIPAA permits use or disclosure without authorization for treatment, payment, and health care operations (TPO), subject to minimum necessary except for treatment.

  • A valid authorization includes patient identification, recipient, purpose, expiration, signature, date, and right to revoke.

  • Minimum necessary applies to routine uses and disclosures but not to treatment disclosures or the patient's own access.

  • Breach notification: individuals without unreasonable delay and no later than 60 days after discovery; HHS within 60 days; media notice if 500+ individuals in a state.

  • Psychotherapy notes require separate authorization; 42 CFR Part 2 requires consent for most substance use disorder disclosures and prohibits redisclosure.

  • Accounting of disclosures covers the prior six years and excludes TPO, the patient, and authorized disclosures.

  • Patient access: respond within 30 days, with one 30-day extension by written notice; provide the requested format if readily producible.

  • Parental access to a minor's record is governed by state law and exceptions for confidential services.

Quick reference

Reimbursement and Basic Coding

  • ICD-10-CM codes diagnoses; CPT and HCPCS Level II codes report procedures, services, and supplies.

  • Office/outpatient E/M level is selected by medical decision making or total time, not by history and exam under the 2021 guidelines.

  • Modifier 25 reports a significant, separately identifiable E/M service on the same day as a procedure.

  • Modifier 59 reports a distinct procedural service; use only when NCCI edits permit and documentation supports separateness.

  • NCCI column one/column two edits bundle code pairs; a modifier may bypass an edit only for clinically distinct services.

  • CMS-1500 is the professional claim form; UB-04 is the institutional claim form.

  • Allowed amount = payer-approved charge; patient responsibility includes deductible, copay, and coinsurance; contractual adjustment is the difference between billed and allowed.

  • Clean claim rate = clean claims divided by total claims; denial management tracks denials by reason and timely filing limits.

Quick reference

Patient Demographic and Insurance Data

  • Core demographics: legal name, date of birth, sex, address, phone, medical record number, and guarantor.

  • Insurance data: payer name and ID, member ID, group number, subscriber name and DOB, patient relationship to subscriber, and effective date.

  • Coordination of benefits: primary pays first; secondary pays after primary; tertiary after secondary.

  • Birthday rule: for dependent children, the plan of the parent whose birthday occurs earlier in the year is primary.

  • Medicare Secondary Payer: Medicare is secondary when the patient has active employer group health coverage through an employer with 20 or more employees.

  • Electronic eligibility: 270 inquiry and 271 response; claim status: 276 inquiry and 277 response.

  • NPI is a 10-digit identifier with no embedded intelligence; taxonomy codes identify provider specialty.

  • Verify demographics and insurance at each visit; incorrect data causes claim rejection, denial, or misdirected PHI.

Quick reference

EHR Technology and Reporting

  • EHR vs EMR: an EMR is a local clinical record; an EHR is longitudinal and shared across providers and settings.

  • Interoperability standards: HL7 for messaging, FHIR for APIs, DICOM for imaging, LOINC for labs, SNOMED CT for clinical terms.

  • CCD/CCDA is a summary of care document used for transitions; it includes problems, medications, allergies, and results.

  • Promoting Interoperability (formerly Meaningful Use) requires certified EHR use, e-prescribing, health information exchange, and patient access.

  • Security controls: role-based access, audit logs, encryption, multifactor authentication, and a documented risk analysis.

  • Clinical decision support delivers alerts, reminders, order sets, and guidelines at the point of care.

  • CPOE enters orders electronically; eMAR documents medication administration at the bedside.

  • Downtime procedures require a backup access plan, paper forms, and reconciliation of data after system restoration.