CFRE study materials
CFRE study resources

CFRE cheat sheet

CFRE · Keep the key ideas within reach.

Quick reference

Current and Prospective Donor Research

  • Capacity, affinity, and readiness (CAR) form a three-part qualification screen: ability to give, connection to mission, and timing or willingness.

  • Linkage-Ability-Interest (LIA) is the volunteer-based alternative: who knows the prospect, what the prospect can give, and how engaged the prospect already is.

  • Wealth screening appends estimated assets, real estate holdings, and stock ownership to existing records; outputs are estimates and require human verification before use.

  • Prospect ratings use a tiered scale (e.g., 1-5 or A-D), with each tier bound to a dollar range derived from the organization's gift range chart.

  • Predictive modeling ranks donors by likelihood to give, upgrade, or lapse using recency, frequency, monetary value, and engagement data.

  • Permissible research sources include property and SEC filings, Form 990-PF grant listings, news archives, and self-disclosed information; pretexting and misrepresentation are prohibited.

  • Prospect clearance assigns one solicitor per prospect at a time and prevents duplicate approaches across annual fund, major gifts, and planned giving.

  • Portfolio benchmark: a full-time major-gift officer carries roughly 100-150 qualified prospects, with 20-30 in active cultivation at any time.

  • Data minimization governs prospect research: collect only what serves the relationship, store securely, and honor opt-out and GDPR/CCPA requests.

Quick reference

Securing the Gift

  • Moves management sequence: identify, qualify, cultivate, solicit, steward; every prospect has a written plan of dated moves.

  • Gift range chart heuristic: about ten gifts at the top level produce roughly 60% of goal, and the largest single gift is typically 10-20% of goal.

  • Prospect-to-gift ratio: plan roughly 3-5 qualified prospects for each gift required at a given level.

  • Annual fund ask heuristic: request 1.5-3 times the prior-year gift, or the next tier of the giving society.

  • Channel effect: personal, in-person solicitations produce higher close rates and higher average gift amounts than mail, phone, or email.

  • Split-interest vehicles: a charitable remainder trust pays income to donors first and charity later; a charitable lead trust pays charity first and donors or heirs later.

  • IRA qualified charitable distributions let owners aged 70½ or older move funds directly from an IRA to charity, excluded from gross income, up to an annually indexed cap.

  • Blended asks pair an outright current gift with a documented deferred commitment such as a bequest or beneficiary designation, raising total donor value.

  • Pledges are not counted as gifts until documented in writing with amount, payment schedule, and donor confirmation.

Quick reference

Relationship Building

  • Retention rate = (repeat donors ÷ prior-year donors) × 100.

  • Average gift = total dollars raised ÷ number of gifts received in the same period.

  • Donor lifecycle: identification, qualification, cultivation, solicitation, stewardship; stewardship feeds directly into the next cultivation cycle.

  • Acknowledgment standard: receipt within 48 hours with tax language, gift designation, and a personal note at major-gift levels.

  • Stewardship contact mix: several non-solicitation touches (impact reports, site visits, program updates) between each ask.

  • Contact reports record date, participants, purpose, information learned, outcome, and next step, and are filed within days of the interaction.

  • Donor-centered messaging states beneficiary impact and outcomes; organization-centered messaging states institutional needs and budget gaps.

  • Lapsed donors with two or more prior gifts typically reactivate at higher rates than cold prospects, making them a priority recapture segment.

  • Common segmentation variables are giving level, recency, designation interest, and channel preference.

Quick reference

Volunteer Involvement

  • Volunteer roles are defined by written position descriptions stating duties, time commitment, reporting line, and expected outcomes.

  • Volunteer lifecycle: recruit, orient, train, engage, recognize, evaluate, renew; each stage has an assigned staff owner.

  • Solicitation team model: the trained volunteer makes the ask while staff prepares the case, schedules the meeting, and documents the outcome.

  • Board give/get policies set a minimum personal gift and/or fundraised amount; 100% board participation is a prerequisite for credible external asks.

  • Standing committees typically include governance/nominating, finance/audit, development, and program, each with a written charge.

  • Before deployment, volunteer solicitors are trained on the case for support, ask amounts, objection handling, and confidentiality.

  • Volunteer recognition is most effective when timely, specific, and matched to the individual's motivation for public, private, or peer recognition.

  • Volunteer program metrics: hours contributed, solicitations made, dollars influenced, and volunteer year-over-year retention.

Quick reference

Leadership and Management

  • Cost to raise a dollar = total fundraising expense ÷ total dollars raised.

  • Fundraising ROI = (dollars raised − fundraising cost) ÷ fundraising cost.

  • Board fiduciary duties: care (diligence), loyalty (organization's interest first), and obedience (mission and law).

  • SMART goals: specific, measurable, achievable, relevant, time-bound.

  • SWOT analysis maps internal strengths and weaknesses against external opportunities and threats.

  • Development budget lines: staff and benefits, direct response and digital, events, research and data, stewardship, and overhead.

  • Cost per dollar raised varies by channel: major gifts and planned giving are lowest; events and acquisition direct mail are highest.

  • Strategic plans run three to five years, supported by annual operating plans and quarterly review against metrics.

Quick reference

Ethics, Accountability, and Professionalism

  • Donor Bill of Rights: donors are entitled to be informed, to know how funds are used, to ask questions, to privacy, and to expect professional conduct.

  • AFP Code of Ethical Standards prohibits percentage-based compensation for solicitation and payments contingent on gift size.

  • IRS written acknowledgment is required for any single contribution of $250 or more before the donor may claim a charitable deduction.

  • Quid pro quo disclosure is required when a payment over $75 includes goods or services; state fair market value and the deductible remainder.

  • Restricted funds must follow donor intent; altering a restriction requires donor consent or a legal cy pres or modification proceeding.

  • Gift acceptance policies define acceptable gift types, review of unusual assets, naming rights, and grounds for declining a gift.

  • Form 990 is publicly available; governance, compensation, and fundraising disclosures are common accountability tests.

  • Charitable solicitation registration is required in most states where the organization solicits, with annual renewals and multistate filings.

  • Conflicts of interest are disclosed in writing, and the interested board member recuses from both discussion and vote.