CHESP key terms
CHESP · Get comfortable with the vocabulary.
- Environment of Care (EOC)
- Related: Life Safety Code, Safety Management Plan, Environment of Care Committee
The physical, social, and operational conditions in which care is delivered, including safety, security, hazardous materials, fire safety, utilities, and equipment. Managers monitor and improve these conditions to protect patients, staff, and visitors.
- Environment of Care Committee
- Related: Environment of Care (EOC), Safety Management Plan, Performance Improvement
A multidisciplinary group that reviews safety, security, hazardous materials, fire, utility, and equipment issues, tracks data and trends, and recommends corrective actions to leadership. It typically meets regularly and documents minutes and follow-up.
- Safety Management Plan
- Related: Environment of Care (EOC), Environment of Care Committee, Risk Assessment
A written document describing how the organization identifies, prevents, and responds to safety risks, including roles, reporting, inspection schedules, and evaluation methods. It is reviewed and updated periodically and guides daily operations.
- Life Safety Code
- Related: Interim Life Safety Measures, Fire Drill, Egress
A model fire and life safety standard addressing construction, protection, and occupancy features that minimize danger from fire, smoke, and panic. Health care facilities use it to guide egress, compartmentation, and fire protection requirements.
- Interim Life Safety Measures (ILSM)
- Related: Life Safety Code, Fire Watch, Egress
Temporary compensatory steps taken when a life safety feature is impaired, such as added fire watch, extra extinguishers, or staff training. They remain in place until the deficiency is corrected and are documented and monitored.
- Fire Watch
- Related: Interim Life Safety Measures (ILSM), Fire Drill, Life Safety Code
A continuous patrol by a designated person assigned to detect and respond to fire when a detection or suppression system is out of service. Rounds are documented at defined intervals and ended only when protection is restored.
- Fire Drill
- Related: Egress, Fire Watch, Life Safety Code
A planned exercise that tests staff response to a fire alarm, including notification, evacuation or relocation, and accounting for occupants. Drills are scheduled, documented, and critiqued to improve performance.
- Egress
- Related: Fire Drill, Life Safety Code, Interim Life Safety Measures (ILSM)
The path and means by which occupants leave a building or move to a safe area during an emergency. It includes exits, corridors, doors, and signage that must remain unobstructed and functional.
- Hazardous Materials Management
- Related: Safety Data Sheet (SDS), Spill Response Kit, Risk Assessment
The system for inventorying, labeling, storing, handling, and disposing of chemicals and other hazardous substances, plus training and spill response. It aims to prevent exposure and comply with regulations.
- Safety Data Sheet (SDS)
- Related: Hazardous Materials Management, Spill Response Kit, Personal Protective Equipment (PPE)
A standardized document providing hazard, handling, storage, and first-aid information for a chemical product. It must be readily accessible to workers who use or may be exposed to the substance.
- Personal Protective Equipment (PPE)
- Related: Safety Data Sheet (SDS), Standard Precautions, Spill Response Kit
Specialized clothing or equipment worn to reduce exposure to workplace hazards, such as gloves, gowns, masks, eye protection, and shoe covers. Selection follows a hazard assessment and staff must be trained and fit-tested as needed.
- Standard Precautions
- Related: Personal Protective Equipment (PPE), Hand Hygiene, Transmission-Based Precautions
A baseline set of infection control practices applied to all patients regardless of diagnosis, including hand hygiene and use of barriers when contact with blood or body fluids is anticipated. They protect staff and patients during routine and cleaning tasks.
- Transmission-Based Precautions
- Related: Standard Precautions, Isolation Room Terminal Cleaning, Hand Hygiene
Additional infection control measures used beyond standard precautions for patients with known or suspected contagious conditions, categorized as contact, droplet, or airborne. They specify barriers, room placement, and cleaning requirements.
- Hand Hygiene
- Related: Standard Precautions, Transmission-Based Precautions, High-Touch Surfaces
Cleaning hands with soap and water or an alcohol-based rub at specified moments to reduce microorganism transmission. It is the single most important infection prevention action for staff, including environmental services workers.
- High-Touch Surfaces
- Related: Disinfection, Terminal Cleaning, Hand Hygiene
Frequently contacted objects and areas such as bed rails, call buttons, door handles, light switches, and over-bed tables that require more frequent cleaning and disinfection. Prioritizing them reduces pathogen transfer in patient areas.
- Disinfection
- Related: High-Touch Surfaces, Dwell Time (Contact Time), Terminal Cleaning
The process of killing or inactivating most pathogenic microorganisms on inanimate surfaces using a chemical agent, without necessarily destroying spores. Product selection, contact time, and dilution must follow label instructions.
- Dwell Time (Contact Time)
- Related: Disinfection, High-Touch Surfaces, Chemical Dilution System
The period a disinfectant must remain visibly wet on a surface to achieve the label's claimed kill. Rushing this step reduces effectiveness, so staff are trained to apply product and allow it to air dry.
- Terminal Cleaning
- Related: Isolation Room Terminal Cleaning, High-Touch Surfaces, Disinfection
A thorough cleaning and disinfection of a patient room or area after discharge, transfer, or death, including surfaces, furniture, bathroom, and floor. It prepares the space for the next occupant and is often documented and audited.
- Isolation Room Terminal Cleaning
- Related: Terminal Cleaning, Transmission-Based Precautions, Personal Protective Equipment (PPE)
A specialized terminal cleaning performed after a patient on transmission-based precautions leaves a room, following prescribed sequence and PPE use. Staff often clean from clean to dirty and remove or disinfect curtains and equipment.
- Spill Response Kit
- Related: Hazardous Materials Management, Safety Data Sheet (SDS), Personal Protective Equipment (PPE)
A stocked container with absorbents, disinfectant, gloves, bags, and disposal instructions used to safely contain and clean body fluid or chemical spills. Staff are trained on its location and proper use.
- Utility Systems Management
- Related: Risk Assessment, Environment of Care (EOC), Preventive Maintenance
The program that maintains critical utilities such as electricity, water, medical gas, heating and cooling, and steam, including monitoring, maintenance, and contingency plans. Failures are assessed for risk and addressed promptly.
- Preventive Maintenance
- Related: Utility Systems Management, Work Order System, Risk Assessment
Scheduled inspection, testing, and servicing of equipment and building systems to prevent failure and extend useful life. Records demonstrate compliance and support planning and budgeting.
- Risk Assessment
- Related: Safety Management Plan, Preventive Maintenance, Environment of Care (EOC)
A structured evaluation of hazards to determine likelihood and severity of harm and to prioritize controls. In environmental services, it guides staffing, chemical selection, and frequency of cleaning for different areas.
- Performance Improvement (PDCA)
- Related: Environment of Care Committee, Quality Audit, Benchmarking
A cyclical method of planning a change, carrying it out, checking results, and acting on findings to improve processes. Environmental services teams use it to test cleaning protocols and sustain gains.
- Work Order System
- Related: Preventive Maintenance, Staffing Plan, Benchmarking
A tracking tool for receiving, assigning, prioritizing, and closing maintenance or service requests. It provides data on response times, backlog, and recurring problems used for planning and accountability.
- Staffing Plan
- Related: Workload Measurement, Productivity Standard, Work Order System
A documented method for determining the number and mix of staff needed to meet workload and service standards, considering volume, acuity, and productivity targets. It is adjusted for absences and changing demand.
- Workload Measurement
- Related: Staffing Plan, Productivity Standard, Benchmarking
Quantifying cleaning tasks or time required using units such as rooms, square footage, or weighted task times. Results support staffing decisions, scheduling, and fair distribution of assignments.
- Productivity Standard
- Related: Workload Measurement, Benchmarking, Staffing Plan
An established expectation for output per unit of labor, such as rooms cleaned per hour or minutes per task. Standards are used to compare performance, identify variation, and set realistic goals.
- Benchmarking
- Related: Productivity Standard, Performance Improvement (PDCA), Quality Audit
Comparing an organization's performance metrics with internal targets or external peers to identify gaps and opportunities. Common measures include cleaning costs per square foot, turnover time, and satisfaction scores.
- Quality Audit
- Related: Performance Improvement (PDCA), Benchmarking, Cleaning Frequency Matrix
A structured inspection that scores cleaning and appearance against defined criteria, often using checklists or sampling. Findings drive coaching, corrective action, and trend reporting to leadership.
- Cleaning Frequency Matrix
- Related: Quality Audit, Workload Measurement, Terminal Cleaning
A chart that assigns cleaning tasks and intervals to specific areas based on risk and use, such as daily, weekly, or discharge-only. It standardizes expectations and supports scheduling and training.
- Chemical Dilution System
- Related: Dwell Time (Contact Time), Hazardous Materials Management, Personal Protective Equipment (PPE)
Equipment that automatically mixes concentrated cleaning chemicals with water at a controlled ratio to ensure correct strength and reduce waste and exposure. It requires routine calibration and staff training.
- Floor Care (Strip and Wax)
- Related: Slip, Trip, and Fall Prevention, Preventive Maintenance, Cleaning Frequency Matrix
A periodic process of removing old finish, cleaning, and applying new floor finish to restore appearance and protect hard flooring. It requires area scheduling, signage, ventilation, and drying time to prevent slips.
- Slip, Trip, and Fall Prevention
- Related: Floor Care (Strip and Wax), Risk Assessment, Safety Management Plan
Practices that reduce fall hazards, including wet-floor signs, prompt spill cleanup, proper cord management, and adequate lighting. Environmental services staff often identify and correct these hazards during rounds.
- Waste Stream Segregation
- Related: Regulated Medical Waste, Hazardous Materials Management, Standard Precautions
Separating waste into categories such as general, regulated medical, recyclable, and hazardous at the point of generation. Correct segregation reduces cost, regulatory risk, and environmental impact.
- Regulated Medical Waste
- Related: Waste Stream Segregation, Sharps Container, Standard Precautions
Waste capable of transmitting infection, such as blood-soaked items, sharps, and certain cultures, which requires special packaging, labeling, storage, and disposal. Staff must follow containment and handling rules.
- Sharps Container
- Related: Regulated Medical Waste, Waste Stream Segregation, Personal Protective Equipment (PPE)
A rigid, puncture-resistant, labeled container for needles and other sharp items, filled only to the marked fill line and replaced promptly. Proper placement and closure protect staff and waste handlers from injury.