Cisco 300-815 CLACCM study guide
Cisco 300-815 CLACCM · Work through your exam, one topic at a time.
The Cisco 300-815 CLACCM exam (Implementing Cisco Advanced Call Control and Mobility Services) is a concentration exam within Cisco's collaboration certification track. It targets voice and collaboration engineers who design, deploy, and troubleshoot advanced call control in Cisco Unified Communications Manager (CUCM) and related platforms. The Cisco 300-815 CLACCM study guide has 5 sections and about 2,450 words.
01Call Control and Dial Planning
Call Control and Dial Planning is the largest slice of 300-815 (25%). It tests whether you can build a CUCM dial plan whose digits, partitions, and transformation steps do exactly what the business intends - on-net, off-net, and at the PSTN edge.
498 words, about 2 min02Call Control and Mobility Services
This domain (25%) covers the features that let a user keep the same experience on any phone and any device: Device Mobility, Extension Mobility, Unified Mobility, and the shared-line services (hunt groups, call park, pickup, forwarding). Device Mobility Info maps a subnet to a Physical Location and a Device Mobility Group .
535 words, about 3 min03Call Control and Mobility Troubleshooting
About 15% of the exam is diagnosis: read evidence, isolate the failing layer, and name the fix. Expect questions built around traces, the Dialed Number Analyzer, RTMT, and SIP/ISDN cause codes.
468 words, about 2 min04Mobility and Remote Access
This domain (10%) tests how Jabber and other clients reach CUCM from outside the network - primarily Mobile and Remote Access (MRA) through Expressway, plus VPN and hybrid services. MRA lets Jabber register to CUCM without a VPN.
448 words, about 2 min05Security and Policy Enforcement
This domain (25%) covers keeping the dial plan from being abused and keeping signaling and media confidential: authorization beyond reachability, toll-fraud controls, secure cluster operation, and identity integration. A CSS answers can the digits reach this pattern?
501 words, about 3 min