Cisco 350-801 CLCOR study plan
Cisco 350-801 CLCOR · Give each week a clear focus.
8 weeks · About 7 hours per week
Infrastructure and Design
Diagram a multi-cluster Cisco UCM deployment showing publisher/subscriber roles, database replication, and inter-cluster trunking paths
Compare on-premises, Webex Calling cloud, and hybrid calling designs, then justify a choice for three given business scenarios
Calculate user and device licensing counts and tiers for a 500-user organization with shared devices and softphone-only users
List the design impact of DNS, NTP, DHCP options 150/66/67, and virtualization requirements on endpoint onboarding and cluster health
Your checkpoint
One-page design brief containing a labeled topology diagram plus a licensing count table for the 500-user scenario
Protocols and Codecs
Compare SIP, SCCP, MGCP, and H.323 signaling on transport, default ports, and where each is typically deployed in a Cisco UCM environment
Trace an end-to-end SIP invite/offer-answer/acknowledge/teardown flow and identify which messages carry SDP
Rank G.711 a-law, G.711 mu-law, G.722, G.729, and Opus by bandwidth per call, compression type, and MOS impact
Explain RTP/RTCP port ranges and compare in-band, RFC 2833/4733, and SIP INFO DTMF delivery across codecs and trunks
Your checkpoint
Annotated SIP ladder diagram plus a codec bandwidth and MOS comparison table
Protocols and Codecs & Calling and Call Control
Trace a call spanning a SIP endpoint, Cisco UCM, and an SCCP gateway, labeling every signaling leg and media re-invite
Describe Cisco UCM digit analysis order of precedence and explain how urgent patterns and off-hook digit analysis change matching
Configure partitions, calling search spaces, and line/device CSS to enforce three distinct calling restrictions
Configure a SIP trunk with a region-appropriate codec preference and verify negotiation in a packet capture
Your checkpoint
Written digit-analysis walkthrough for five sample dialed strings plus a working lab SIP trunk with capture evidence
Calling and Call Control
Build route groups, route lists, and route patterns using top-down and circular distribution to meet a stated overflow requirement
Configure translation patterns, called/calling party transformations, and globalized +E.164 routing between two sites
Implement time-of-day routing and toll-fraud prevention using partitions, patterns, and class of restriction
Configure call coverage with hunt pilots, line groups, call forwarding, and shared lines for a 20-user department
Your checkpoint
Validated dial plan workbook listing 10 test numbers with expected route, transformation result, and observed result in the lab
Calling and Call Control & Media and Media Resources
Identify when Cisco UCM inserts an MTP, transcoder, or conference bridge, and map resources through media resource groups and lists
Configure and register MTP, transcoder, and conference bridge resources on a lab router or DSP farm
Distinguish region codec policy from location bandwidth allocation and compute allowable calls between three location pairs
Compare ad hoc, meet-me, and rendezvous conferencing and select the correct bridge type for each scenario
Your checkpoint
Bandwidth and calls-per-location worksheet for a three-site topology with a matching media resource group configuration
Media and Media Resources
Configure unicast and multicast music on hold with the correct audio source, media resource group, and device pool assignment
Configure annunciator and verify a specific set of tones and messages plays at the expected points in a call
Design device pools, regions, and locations for a multi-site deployment that satisfies a given bandwidth budget
Verify media resource selection using SDL traces and confirm failover behavior when a media resource becomes unavailable
Your checkpoint
Trace-verified media resource test matrix showing resource chosen, fallback path, and capture or trace evidence per test case
Endpoints and Endpoint Management
Compare on-premises auto-registration, bulk administration, self-provisioning, and VPN onboarding and match each to an endpoint population
Configure phone button templates, softkey templates, device profiles, and universal device templates for a standardized rollout
Explain CAPF, locally significant certificates, and phone trust lists, and describe the order of secure onboarding steps
Configure an LDAP-synced or local end user with extension mobility and verify login behavior across two devices
Your checkpoint
Bulk administration CSV template set plus a post-import verification checklist with expected versus observed results
Infrastructure and Design & Protocols and Codecs & Endpoints and Endpoint Management & Calling and Call Control & Media and Media Resources
Re-drill the two lowest-scoring domains from prior practice sets until each error is traced to a root cause
Recalculate codec bandwidth, location call counts, and digit analysis outcomes for ten mixed problems without notes
Complete two timed 60-question practice sets under exam conditions and log every missed item by domain
Your checkpoint
Error log with root-cause notes for every missed question and two timed practice scores at or above 85 percent
Milestones
Week 2: Explain SIP, SCCP, MGCP, and codec tradeoffs aloud without notes and score at least 80 percent on a 20-question Domain 2 self-quiz
Week 4: Route all 10 test dial strings correctly in the lab and score at least 75 percent on a Domain 4 practice set
Week 6: Produce correct bandwidth and calls-per-location figures for all three sites and score at least 75 percent on a Domain 5 practice set
Week 8: Complete two timed practice exams at or above 85 percent overall with no single domain below 70 percent