CISI Operational Risk study materials
CISI Operational Risk study resources

CISI Operational Risk study plan

CISI Operational Risk · Give each week a clear focus.

8 weeks · About 6 hours per week

Week 1

Operational risk identification, assessment and measurement

  • Define operational risk and distinguish it from credit, market and liquidity risk using at least three examples.

  • Explain the purpose and steps of a risk and control self-assessment (RCSA).

  • Identify and apply common risk assessment techniques such as risk mapping, scenario analysis and key risk indicators.

  • Calculate a basic expected loss using frequency and severity assumptions, and explain the limitations of this approach.

Your checkpoint

A one-page RCSA for a simple business process (e.g., payment processing) with at least five risks, their likelihood and impact ratings, and two controls for each.

Week 2

Operational risk identification, assessment and measurement & Introduction to operational risk

  • Compare and contrast the three main approaches to operational risk measurement: basic indicator, standardised and advanced measurement approaches.

  • Describe the role of loss data, scenario analysis, business environment and internal control factors (BEICF) in operational risk capital modelling.

  • Explain the operational risk definition and taxonomy used by Basel II/III and how it differs from other risk types.

  • Summarise the key drivers of operational risk, including people, processes, systems and external events.

Your checkpoint

A comparative table of the three measurement approaches covering data requirements, capital calculation and advantages/disadvantages, with a short paragraph explaining which approach suits a mid-sized bank.

Week 3

Operational risk events, loss data and incident management & Control frameworks, key controls and control testing

  • Classify operational risk events into the seven Basel event types and give two examples of each.

  • Explain the elements of an effective incident management process, from identification to closure and root cause analysis.

  • Describe the purpose and structure of a loss data programme, including data collection, thresholds and data quality checks.

  • Identify key controls for a given process and explain how to test their design and operating effectiveness.

Your checkpoint

An incident log with five hypothetical events, each classified by Basel event type, with a root cause analysis and a proposed control improvement for each.

Week 4

The regulatory framework and capital requirements for operational risk & Operational risk appetite, tolerance and governance

  • Outline the Basel operational risk regulatory framework, including the 2004 Basel II text and subsequent revisions (e.g., Basel III final reforms).

  • Explain the Standardised Approach for operational risk under the Basel III final reforms, including the Business Indicator and the Internal Loss Multiplier.

  • Define risk appetite and risk tolerance, and explain how they are articulated in a risk appetite statement.

  • Describe the roles and responsibilities of the board, senior management and the three lines of defence in operational risk governance.

Your checkpoint

A draft risk appetite statement for operational risk with at least three qualitative and three quantitative appetite metrics, plus a governance map showing responsibilities across the three lines of defence.

Week 5

Operational risk in the context of enterprise risk management & Operational risk mitigation and transfer, including insurance

  • Explain how operational risk fits into an enterprise risk management (ERM) framework and how it interacts with other risk types.

  • Describe the process for identifying, assessing and managing operational risk in a new product or business change (e.g., new product approval process).

  • Compare risk mitigation techniques: insurance, outsourcing, hedging and internal controls, and explain their limitations.

  • Evaluate the role of insurance in operational risk transfer, including coverage types, exclusions and the treatment of insurance in regulatory capital.

Your checkpoint

A one-page ERM integration summary showing how operational risk is aggregated with other risks, plus a table of three insurance products with their coverage, exclusions and suitability for specific operational risks.

Week 6

Business continuity, resilience and crisis management & Conduct risk, outsourcing and third-party risk

  • Define business continuity management (BCM) and explain the components of a business continuity plan (BCP).

  • Conduct a business impact analysis (BIA) for a critical process, including recovery time objectives (RTOs) and recovery point objectives (RPOs).

  • Explain the principles of operational resilience and how it extends beyond traditional BCM.

  • Identify conduct risk and explain how it is managed, including the role of culture and incentives.

  • Describe the key risks in outsourcing and third-party relationships and the controls to mitigate them.

Your checkpoint

A business impact analysis for a critical process with RTO/RPO, plus a third-party risk assessment checklist covering due diligence, contract clauses and ongoing monitoring.

Week 7

Introduction to operational risk & Operational risk in the context of enterprise risk management & The regulatory framework and capital requirements for operational risk & Operational risk appetite, tolerance and governance

  • Review and consolidate the definitions and scope of operational risk, ERM, regulatory capital and governance.

  • Answer 30 multiple-choice questions covering these domains and score at least 80%.

  • Create a one-page summary sheet of key formulas, ratios and regulatory thresholds.

  • Explain the three lines of defence model and its application in a case study.

Your checkpoint

A completed practice exam (30 questions) with a score of 80% or above, and a personal list of weak areas with page references for further review.

Week 8

Operational risk identification, assessment and measurement & Operational risk events, loss data and incident management & Control frameworks, key controls and control testing & Operational risk mitigation and transfer, including insurance & Business continuity, resilience and crisis management & Conduct risk, outsourcing and third-party risk

  • Review and consolidate risk assessment, loss data, control frameworks, mitigation, resilience and conduct/third-party risk.

  • Answer 40 multiple-choice questions covering these domains and score at least 80%.

  • Revisit all previously incorrect questions and write a short explanation for each correct answer.

  • Complete a timed full mock exam under exam conditions.

Your checkpoint

A full mock exam (60 questions) completed within 90 minutes with a score of at least 75%, and a final revision sheet of key takeaways.

Milestones

Week 2: Can explain the three operational risk measurement approaches and their data requirements without notes, and has completed the comparative table.

Week 4: Has drafted a risk appetite statement and can describe the Basel III Standardised Approach for operational risk, including the Business Indicator and Internal Loss Multiplier.

Week 6: Has completed a business impact analysis and a third-party risk checklist, and can explain the differences between BCM and operational resilience.

Week 8: Achieves at least 75% on a timed full mock exam and has a personal revision sheet covering all domains.