CISR Personal Auto study guide
CISR Personal Auto · Work through your exam, one topic at a time.
CISR Insuring Personal Auto Exposures is one of nine one-day courses in the Certified Insurance Service Representatives (CISR) designation program, an intermediate-level educational program directed at customer service representatives and account managers in agencies, insurance companies, and insurance-related businesses. The course is built around the ISO Personal Auto Policy and is designed to help service staff identify a client's personal auto exposures, explain policy limitations and exclusions, and suggest ways to close coverage gaps. The CISR Personal Auto study guide has 6 sections and about 2,562 words.
01Introduction to the Personal Auto Policy
This domain tests whether you can describe the PAP as a standardized ISO contract and explain how its modular parts fit together. Expect questions on the declarations page, the six coverage parts, the coverage territory, and the role of endorsements.
444 words, about 2 min02Personal Auto Policy Definitions and Liability Coverage
This domain tests the defined terms that decide who is an insured and which auto is covered, then applies them to Part A liability. Questions often hinge on permission, family membership, newly acquired autos, and the business-use exclusions.
474 words, about 2 min03Medical Payments and Personal Injury Protection
This domain tests first-party injury coverage. You must distinguish Part B Medical Payments from state no-fault PIP, identify who is covered, and apply the time and exclusion rules.
414 words, about 2 min04Uninsured/Underinsured Motorists Coverage
This domain tests Part C. You need to know what “uninsured” and “underinsured” mean, who is an insured, what damages are payable, and how the coverage interacts with tortfeasor limits.
389 words, about 2 min05Coverage for Damage to Your Auto
This domain tests Part D. You must distinguish collision from other-than-collision, apply deductibles and valuation rules, and recognize the exclusions that surprise customers.
375 words, about 2 min06Coverage for a Rented Vehicle
This domain tests how the PAP responds when a client rents a car. The key distinction is between liability coverage, which is broad, and physical damage coverage, which is narrow.
466 words, about 2 min