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About this exam

The CLIA ACC (Accredited Cruise Counsellor) is a professional credential for travel professionals who sell cruises. This page is an independent study guide, not an official CLIA publication, and no affiliation with Cruise Lines International Association is claimed. The exam blueprint published here is organised into ten domains: About the Cruise Industry; Regulation and CLIA Member Maritime Policies; Environmental Sustainability; Destination Stewardship; Economic and Social Impact; Health and Safety; Workforce Development and Advocacy; Cruise Markets; News, Research and Sharable Resources; and CLIA Events and Membership. Cruise Markets carries the largest weight at 22 percent, reflecting how much destination knowledge a counsellor needs, followed by About the Cruise Industry, News/Research/Sharable Resources, and CLIA Events and Membership at 10 percent each. The remaining policy and impact domains sit at 8 percent each. Candidates should prepare domain by domain, starting with the heaviest-weighted areas, then working through the policy topics that underpin them. Use CLIA's public pages on regulation, maritime policies, sustainability, destination stewardship, health and safety, workforce development, advocacy, and the nine cruise market regions as your reading backbone, and pair that with current CLIA research and news releases. Important caveat: the CLIA certification page we attempted to retrieve returned a 404 error on 2026-11-04, so exam logistics such as question count, duration, passing score, fee, format, retake policy, and validity period are not confirmed here and are marked for review. Verify those details directly with CLIA before booking.

What you'll study

Common questions

About CLIA ACC preparation

Is this the official CLIA ACC exam page?

No. This is an independent study resource written for candidates searching for the ACC credential. We are not affiliated with, endorsed by, or sponsored by Cruise Lines International Association. Always confirm exam rules, fees, and scheduling directly with CLIA before you register or pay.

How many questions are on the exam and how long do I get?

We cannot confirm this. The CLIA certification page we retrieved returned a 404 error, so question count and time limit are unverified and flagged for review. Do not plan your pacing around numbers from memory or older sources. Check the current CLIA Academy materials or contact CLIA support for the authoritative figures.

What score do I need to pass, and what does the exam cost?

Both are unconfirmed here because the source page was unavailable. Passing score and fee are marked for review rather than guessed. Confirm them with CLIA before registering. Treat any figure you see on a third-party site, including older cached pages, as unverified until CLIA itself states it.

Which domains should I study first?

Start with Cruise Markets at 22 percent, since it is the single heaviest domain and covers nine regions: Africa and Middle East, Antarctica and Arctic, Asia, Australasia, Caribbean, Europe, North America, South and Central America, and UK and Ireland. Then take the three 10 percent domains before the six 8 percent policy and impact domains.

How should I split my study time across the ten domains?

Weight your effort roughly to the blueprint: about a fifth on Cruise Markets, then equal blocks for About the Cruise Industry, News/Research/Sharable Resources, and CLIA Events and Membership. The six remaining domains each carry 8 percent, so treat them as one combined block of nearly half the exam and do not skip any of them.

What is the most common way candidates lose marks?

Two patterns. First, neglecting the low-weight policy domains because they feel dry, when together they are a large share of the paper. Second, learning cruise markets as a list of place names instead of knowing what distinguishes each region for a client. Build region-by-region notes with concrete selling points rather than memorising names alone.

What source material should I read to prepare?

Use CLIA's public topic pages as your backbone: Regulation, CLIA Member Maritime Policies, Environmental Sustainability, Destination Stewardship, Economic and Social Impact, Health and Safety, Workforce Development, and Advocacy, plus the nine cruise market pages. Add current CLIA news releases, research and reports, and sharable content, since one domain tests exactly that material.

Can I retake the exam if I fail, and how long is the credential valid?

Unconfirmed. Retake policy and validity period are not stated in the source we could retrieve, which returned a 404 error, so both are flagged for review. Ask CLIA directly about retake windows, any waiting period, and whether recertification is required, and get the answer in writing before you sit the exam.

Does passing the ACC exam make me a CLIA member?

No. The credential and CLIA membership are separate things. CLIA lists distinct membership routes including Travel Trade Membership, Executive Partner Membership, and individual cruise line membership, each with its own terms. Check the membership pages to see which category fits you and what it includes.