CLIA ACC study materials
CLIA ACC study resources

CLIA ACC flashcards

CLIA ACC · Build recall with a focused review session.

32 cards. Read the term and the definition here. The deck at the top of this page is optional.

CLIA mission
CLIA is the cruise industry's global trade association, acting as a unified voice to promote a safe, secure, sustainable, and responsible cruise community for its member lines and partners.
Flag state vs port state
Flag state is the country where the ship is registered and which certifies it; port state is the country whose ports it visits and which may inspect and detain it.
MARPOL Annex VI
The MARPOL annex governing air emissions, including the 0.50% global sulfur cap, the 0.10% Emission Control Area limit, and nitrogen oxide and greenhouse gas rules.
ISM Code
The International Safety Management Code requires a documented safety management system, clear responsibilities, drills, and a designated person ashore for every ship.
Polar Code
Binding SOLAS and MARPOL rules for ships operating in Arctic and Antarctic waters, covering structure, survival equipment, voyage planning, training, and heavy fuel oil restrictions.
Scope 1 emissions
Direct greenhouse gas emissions from sources the company owns or controls, which for a cruise line means fuel burned by its ships and vehicles.
Methane slip
Unburned methane escaping from LNG engines; methane has far higher short-term warming potential than CO2, so slip can erode LNG's climate benefit.
Shore power
Cold ironing: a ship connects to the port electricity grid at berth and shuts down engines, cutting local emissions if the grid is cleaner than ship fuel.
CII rating
The IMO Carbon Intensity Indicator grades a ship A to E on grams of CO2 per capacity-mile; a D or E rating requires a corrective improvement plan.
Advanced wastewater treatment
Onboard treatment exceeding MARPOL Annex IV minimums for suspended solids, biochemical oxygen demand, and coliform, verified by sampling and discharge records.
Overtourism cap
A destination's limit on daily cruise passengers, set relative to resident population and carrying capacity, enforced through berth scheduling and timed excursions.
Tender port capacity
The maximum passenger throughput at a port without a berth, limited by tender boats, pier space, and sea state; it often decides whether a call is viable.
Direct economic impact
Spending by cruise lines and passengers inside a country, such as port fees, provisions, fuel, excursions, and retail, before supply-chain effects.
Induced economic impact
Economic activity generated when employees whose jobs depend on cruise spending spend their own wages in the wider local economy.
Homeport vs port of call
A homeport is where passengers embark and disembark, generating airlift and provisioning spend; a port of call is a day stop generating excursion and retail spend.
VSP inspection score
The US Vessel Sanitation Program scores ships on a 100-point scale; below 86 triggers re-inspection and public listing of the result.
GI illness threshold
Under the Vessel Sanitation Program, a voyage becomes reportable when gastrointestinal cases reach 3% of passengers or crew, prompting enhanced reporting and response.
Norovirus control
Norovirus resists alcohol sanitizers, so control relies on soap-and-water handwashing, isolation of cases, and chlorine-based disinfection of high-touch surfaces.
Maritime Labour Convention
The MLC 2006 sets minimum seafarer standards for work and rest hours, wages, accommodation, food, medical care, and repatriation, enforced through inspection.
STCW certificate
A flag-state-issued certificate of competency confirming a seafarer meets international training and watchkeeping standards for their role, revalidated periodically.
Caribbean seasonality
The Caribbean is the highest-volume cruise region, with short itineraries from Florida and Puerto Rico and hurricane-season re-routing from roughly June to November.
Antarctic landing limits
Antarctic operators follow IAATO guidelines capping passengers ashore per landing site, with mandatory briefings and biosecurity measures to protect the environment.
New Zealand biosecurity
New Zealand enforces strict biosecurity rules on arriving ships and passengers, including food, plant, and footwear declarations, which shapes Australasian itinerary operations.
Gulf winter deployment
Middle East cruise capacity concentrates in the Gulf during the northern winter, with Dubai and Abu Dhabi as hubs and long sea passages shaping itinerary design.
Orderbook as capacity signal
Newbuild orders indicate future cruise capacity; because ships deliver years after ordering, the orderbook in berths forecasts supply growth.
Deployment shift signal
When a brand moves a ship between regions, it signals relative demand and yield expectations, making deployment news a direct read on market confidence.
CLIA State of the Industry
CLIA's annual report presenting passenger volumes, source-market breakdowns, regional deployment, and forward indicators; the standard citation for cruise market sizing.
Intensity vs absolute emissions
Intensity metrics divide emissions by passengers or distance and can fall while absolute emissions rise as the fleet grows; both must be reported.
Input-output modeling
An economic method that traces spending through supply chains to estimate direct, indirect, and induced impacts of cruise activity in a defined geography.
CLIA membership categories
CLIA members include cruise lines, travel agencies and individual agents, and executive partners such as ports, destinations, and suppliers, each with distinct dues and benefits.
Cruise360
CLIA's travel trade conference, bringing agents and cruise line partners together for training, networking, and industry updates on selling cruise travel.
Agent training credential
CLIA learning programs certify travel agents in cruise selling, giving them a recognized credential and access to member line training and trade resources.