Tour Guide (China) flashcards
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32 cards. Read the term and the definition here. The deck at the top of this page is optional.
- Tour guide certificate
- Credential issued after passing the national tour-guide qualification exam and registering with a travel agency or guide-service institution; must be carried during service.
- Tourism Law of the PRC
- National law effective 1 October 2013 governing travel agencies, guides, contracts, tourist rights, and safety; amended in 2016 and 2018.
- Coerced shopping prohibition
- Tourism Law Article 41 bars guides from soliciting or forcing tips and from taking improper benefits through shopping stops or paid optional items.
- Travel agency business license
- Permit required to operate tours legally; issued with a deposit and scope of business, and unlicensed operation is prohibited under the Travel Agency Regulations.
- Consumer right to know
- Tourists must receive accurate information about itinerary, prices, accommodation grades, shopping stops, and risks before signing the tour contract.
- Written tour contract
- Document stating itinerary, transport, lodging grade, meals, shopping stops, optional paid items, price, and cancellation terms; verbal promises are not enforceable.
- Guide star rating
- National grading of guides into junior, intermediate, senior, and special-class levels; higher levels qualify for certain inbound or premium group assignments.
- Undisclosed rebate conflict
- A guide holding interest in an itinerary shop, restaurant, or show must disclose it and may not steer the group there for personal gain.
- Guest confidentiality duty
- Passport data, room assignments, and health details are shared only with suppliers who need them to deliver the booked service.
- Equal service standard
- No differential seating, commentary, or assistance based on nationality, ethnicity, religion, age, disability, or expected tipping.
- Qin unification date
- 221 BCE, when Qin Shi Huang unified the warring states and established the first centralized empire, standardizing script, weights, and measures.
- Zheng He voyages
- Ming dynasty maritime expeditions from 1405 to 1433 reaching Southeast Asia, India, Arabia, and East Africa, led by the admiral Zheng He.
- Xinhai Revolution
- 1911 uprising that ended the Qing dynasty and imperial rule, leading to the founding of the Republic of China in 1912.
- Grand Canal
- Sui dynasty waterway linking Hangzhou and Beijing to move grain north; a UNESCO World Heritage Site since 2014 and the world's longest artificial waterway.
- Ming Great Wall
- The best-preserved wall sections, built in the 14th to 17th centuries; Badaling and Mutianyu near Beijing are Ming-era masonry sections.
- Confucian ren and li
- Core concepts of benevolence (ren) and ritual propriety (li) in the Analects, shaping social order, filial piety, and imperial examination learning.
- Daoist wuwei
- The Daodejing's principle of acting without forcing, aligned with the Dao and harmony with nature; it underlies traditional medicine and feng shui.
- Qingming Festival
- Spring festival for tomb sweeping and honoring ancestors, held around early April; families clean graves and make offerings.
- Auspicious number eight
- Eight sounds like 'prosper' in Chinese and is favored in prices and dates; four is avoided because it sounds like 'death'.
- Karst landscape
- Limestone dissolution forming peaks, caves, and sinkholes; Guilin and Yangshuo on the Li River and the Yunnan Stone Forest are classic examples.
- Danxia landform
- Red sandstone cliffs and layered rock formations; Zhangye Danxia in Gansu and Danxia Mountain in Guangdong are type localities.
- Qinghai Lake
- China's largest inland salt lake, on the northeastern Tibetan Plateau; a key stop on plateau itineraries with seasonal bird and scenery viewing.
- Dougong bracket set
- Interlocking wooden brackets that transfer roof load to columns and signal building rank; a defining feature of traditional Chinese timber architecture.
- Borrowed scenery
- Garden design technique (jiejing) that frames distant views, such as pagodas or hills, as part of the garden; used in Suzhou classical gardens.
- Grotto temple etiquette
- No flash photography, no touching frescoes or statues, stay behind barriers, and keep voices low in painted cave sites such as Mogao and Longmen.
- Province-level divisions
- China has 34 province-level units: 23 provinces, 5 autonomous regions, 4 municipalities, and 2 special administrative regions.
- Largest minority group
- The Zhuang, mainly in Guangxi, is the largest of China's 55 officially recognized minority ethnic groups.
- Real-name ticketing
- Many scenic areas and museums require online reservation with passport or ID; guides confirm names, dates, and entry slots before the visit.
- Rooming list
- Document confirming twin or double rooms, extra beds, and single supplements; passports are collected at check-in and returned promptly.
- Commentary structure
- Hook, context, two or three key facts, one story or sensory detail, then a transition to the next stop; short sentences and pauses aid comprehension.
- Emergency call numbers
- In China call 120 for medical emergency, 110 for police, and 119 for fire; then notify the travel agency and local culture and tourism bureau.
- Altitude sickness response
- Stop ascent, rest, give oxygen, and descend if symptoms worsen; do not push a symptomatic guest to a higher elevation.