CNP key terms
CNP · Get comfortable with the vocabulary.
- Fiduciary duty
- Related: Duty of care, Conflict of interest policy
The legal obligation of board members to act in the organization's best interest, managing its money and assets with care, loyalty, and obedience to its stated mission rather than personal gain.
- Duty of care
- Related: Fiduciary duty, Duty of loyalty
A board member's responsibility to stay informed, attend meetings, read financial reports, and make decisions with the same diligence a reasonable prudent person would apply in similar circumstances.
- Duty of loyalty
- Related: Conflict of interest policy, Fiduciary duty
The obligation to put the nonprofit's interests ahead of personal, family, or business interests, and to disclose and step back from any situation where those interests could conflict.
- Duty of obedience
- Related: Articles of incorporation, Bylaws
The requirement that board members remain faithful to the organization's mission and governing documents, ensuring activities stay within the purposes approved in the articles of incorporation and bylaws.
- Articles of incorporation
- Related: Bylaws, 501(c)(3) determination letter
The document filed with a state to legally create a nonprofit corporation, stating its name, purpose, and structure. It is a public record and the organization's founding legal charter.
- Bylaws
- Related: Quorum, Articles of incorporation
The internal rulebook adopted by a nonprofit that sets out governance mechanics such as board size, terms, officer roles, meeting procedures, quorum, and how amendments are made.
- Quorum
- Related: Bylaws, Board resolution
The minimum number of board members who must be present for a meeting to conduct official business and pass binding votes, as specified in the bylaws.
- Board resolution
- Related: Minutes, Quorum
A formal written record of a decision adopted by the board through a vote, documenting who approved it and when, and serving as evidence of authorized organizational action.
- Conflict of interest policy
- Related: Duty of loyalty, Excess benefit transaction
A written rule requiring board members, staff, and volunteers to disclose outside interests that could bias their judgment and to recuse themselves from related decisions.
- Excess benefit transaction
- Related: Conflict of interest policy, Intermediate sanctions
An arrangement in which an insider, such as a director or officer, receives more value from the nonprofit than they give back, exposing the organization and recipients to IRS penalties.
- 501(c)(3) determination letter
- Related: Public charity, Articles of incorporation
Written IRS confirmation that an organization qualifies as a tax-exempt charitable entity, which donors and funders commonly require before making grants or claiming deductions.
- Public charity
- Related: Private foundation, Public support test
A tax-exempt organization that meets a public support test, receiving a substantial share of income from many donors or governmental sources rather than a single family or founder.
- Private foundation
- Related: Public charity, Self-dealing
A tax-exempt entity typically funded by one source or family that makes grants rather than running broad public programs, and is subject to stricter payout and self-dealing rules.
- Self-dealing
- Related: Private foundation, Excess benefit transaction
A prohibited transaction in which a private foundation's leaders use its assets to benefit themselves, such as selling property to the foundation or charging it for personal services.
- Sarbanes-Oxley-style policies
- Related: Audit committee, Whistleblower policy
Governance safeguards many nonprofits voluntarily adopt, including a whistleblower protection policy, document retention schedule, and independent audit committee, mirroring corporate accountability reforms.
- Whistleblower policy
- Related: Sarbanes-Oxley-style policies, Internal controls
A procedure that lets staff and volunteers report suspected fraud, misuse, or illegal conduct without fear of retaliation, and that explains how reports are received and investigated.
- Major gifts program
- Related: Moves management, Donor stewardship
A structured fundraising effort focused on a limited number of donors capable of large contributions, built on research, personal cultivation, tailored solicitation, and steady stewardship over years.
- Moves management
- Related: Major gifts program, Donor stewardship
A systematic process for guiding prospective donors through stages of identification, qualification, cultivation, solicitation, and stewardship, with recorded goals and next steps for each relationship.
- Annual fund
- Related: Unrestricted funds, Donor retention rate
The recurring campaign that raises unrestricted or lightly restricted money each year for ongoing operating costs, typically through direct mail, email, events, and personal outreach.
- Donor stewardship
- Related: Donor retention rate, Moves management
The ongoing practice of thanking donors, reporting how their money was used, and involving them in the mission so they feel valued and are likely to give again.
- Donor retention rate
- Related: Donor stewardship, Annual fund
The percentage of donors from one period who give again in the next, calculated by dividing repeat donors by prior-year donors; a key indicator of fundraising relationship health.
- Restricted funds
- Related: Unrestricted funds, Donor restriction release
Money a donor gives with stated conditions on its use, such as a specific program or time period, requiring the organization to honor those limits and track the funds separately.
- Unrestricted funds
- Related: Restricted funds, Annual fund
Contributions given without donor-imposed conditions, which the board may allocate to any mission-related purpose, including overhead, reserves, and emerging needs.
- In-kind donation
- Related: Gift acceptance policy, Contributed services
A gift of goods, services, or use of property rather than cash, such as equipment, professional expertise, or meeting space, which must be valued and recorded appropriately.
- Gift acceptance policy
- Related: In-kind donation, Planned giving
Written guidelines that set who may accept which types of gifts, how unusual or risky assets are reviewed, and when the organization may decline a contribution.
- Planned giving
- Related: Bequest, Gift acceptance policy
Fundraising that arranges charitable gifts through estate plans or financial instruments, such as bequests, charitable trusts, and gift annuities, often realized years after the commitment.
- Bequest
- Related: Planned giving, Restricted funds
A gift of money or property left to a nonprofit in a donor's will or trust, usually unrestricted unless the document specifies a purpose, and often the simplest form of planned gift.
- Fundraising cost ratio
- Related: Program expense ratio, Form 990
The share of fundraising expenses relative to funds raised, used by watchdogs and donors to gauge efficiency, though it says little about long-term relationship building or mission impact.
- Form 990
- Related: Fundraising cost ratio, Audited financial statements
The annual information return most tax-exempt organizations file with the IRS, disclosing revenue, expenses, compensation, governance practices, and program accomplishments; it is publicly available.
- Audited financial statements
- Related: Audit committee, Internal controls
Financial reports examined by an independent CPA firm that issues an opinion on whether the statements fairly present the organization's financial position under accepted accounting standards.
- Internal controls
- Related: Segregation of duties, Whistleblower policy
The policies and procedures, such as segregation of duties and required approvals, that safeguard assets, prevent and detect errors or fraud, and keep financial records reliable.
- Segregation of duties
- Related: Internal controls, Audit committee
An internal control practice that divides financial tasks among different people, so no single person both authorizes a payment, records it, and reconciles the bank account.
- Audit committee
- Related: Audited financial statements, Sarbanes-Oxley-style policies
A small group of board members, ideally including someone with financial expertise, that oversees the audit process, reviews findings, and monitors management's response to recommendations.
- Statement of functional expenses
- Related: Program expense ratio, Form 990
A financial statement that breaks total spending into program, management and general, and fundraising categories, showing how costs support mission work versus administration.
- Program expense ratio
- Related: Statement of functional expenses, Fundraising cost ratio
The portion of total expenses spent on programs and services rather than administration or fundraising, often used by donors and rating agencies as a rough efficiency measure.
- Operating reserve
- Related: Unrestricted funds, Cash flow projection
Unrestricted funds set aside to cover a set number of months of expenses, protecting the organization against revenue shortfalls, delayed grants, or unexpected costs.
- Cash flow projection
- Related: Operating reserve, Internal controls
A forward-looking schedule estimating when cash will come in and go out over coming weeks or months, helping managers time payments and anticipate shortfalls.
- Logic model
- Related: Theory of change, Outcome measurement
A one-page diagram linking the resources and activities of a program to its outputs and intended outcomes, clarifying assumptions and external factors that shape results.
- Theory of change
- Related: Logic model, Outcome measurement
A narrative and visual explanation of how and why a set of activities is expected to produce desired long-term change, including the evidence and assumptions behind each link.
- Outcome measurement
- Related: Output, Logic model
The systematic collection of data about changes in participants' knowledge, behavior, or conditions that result from a program, as distinct from simply counting activities delivered.
- Output
- Related: Outcome measurement, Performance indicator
A direct, countable product of program activity, such as classes taught or meals served, which shows effort but not whether participants benefited.
- Performance indicator
- Related: Outcome measurement, Baseline
A specific, measurable variable used to track progress toward a goal, chosen so that data can be collected reliably and compared over time.
- Baseline
- Related: Performance indicator, Outcome measurement
The measurement of conditions before a program begins, providing the reference point against which later change and program effectiveness are judged.
- Needs assessment
- Related: Logic model, Community engagement
A structured process of gathering data on a community's gaps, assets, and priorities to justify program design and target services where need is greatest.
- Formative evaluation
- Related: Summative evaluation, Continuous quality improvement
Evaluation conducted while a program is running to improve implementation, checking whether activities reach the intended participants and whether delivery is working as planned.
- Summative evaluation
- Related: Formative evaluation, Outcome measurement
Evaluation carried out at or after a program's end to judge overall merit and worth, typically answering whether intended outcomes were achieved and at what cost.
- Continuous quality improvement
- Related: Formative evaluation, Performance indicator
An ongoing cycle of measuring performance, identifying small changes, testing them, and adopting what works, so services get better incrementally rather than only at final review.
- Ethical code of conduct
- Related: Conflict of interest policy, Whistleblower policy
A written statement of the values and behavioral expectations for board, staff, and volunteers, covering honesty, confidentiality, respectful treatment, and avoidance of improper gifts.
- Lobbying
- Related: Advocacy, 501(c)(3) determination letter
Attempting to influence legislation through direct contact with lawmakers or urging the public to do so; permitted in limited amounts for charities but subject to tax rules and reporting.
- Advocacy
- Related: Lobbying, Community engagement
Speaking out on issues and educating the public or officials about a cause without necessarily supporting a specific bill; broader than lobbying and generally unrestricted for charities.
- Political campaign intervention
- Related: Lobbying, 501(c)(3) determination letter
Any activity that supports or opposes a candidate for public office, which is prohibited for charitable organizations and can jeopardize their tax-exempt status.
- Intermediate sanctions
- Related: Excess benefit transaction, Conflict of interest policy
Tax penalties the IRS may impose on insiders who receive excessive benefits from a charity and on board members who approved the arrangement without reasonable justification.
- Community engagement
- Related: Needs assessment, Advocacy
The deliberate process of building ongoing relationships with residents, partners, and constituents so programs reflect local priorities and the organization earns trust and legitimacy.
- Cultural competence
- Related: Community engagement, Needs assessment
The ability to understand and respond respectfully to people of different backgrounds, adapting services, communication, and staffing to the communities being served.
- Volunteer management
- Related: Ethical code of conduct, Community engagement
The practices of recruiting, screening, training, supporting, recognizing, and retaining volunteers, including clear role descriptions and protection against risk.
- Public support test
- Related: Public charity, Private foundation
A formula measuring the share of a charity's revenue from broad public sources versus a few large donors, used to determine whether it qualifies as a public charity.
- Minutes
- Related: Board resolution, Quorum
The official written summary of a board or committee meeting recording attendance, decisions, and votes, which serves as the legal record of governance actions.
- Donor restriction release
- Related: Restricted funds, Unrestricted funds
The accounting event when a donor-imposed condition or time restriction is satisfied, allowing those funds to be recognized as available for general use.
- Contributed services
- Related: In-kind donation, Gift acceptance policy
Volunteer time or professional expertise donated to a nonprofit, recognized in financial statements only when the service creates or enhances nonfinancial assets or requires specialized skills.