CPPM Practice Management study materials
CPPM Practice Management study resources

CPPM Practice Management study plan

CPPM Practice Management · Give each week a clear focus.

8 weeks · About 7 hours per week

Week 1

Business and Financial Management

  • Diagram the full revenue cycle from scheduling through collections and label at least 12 decision points

  • Compute gross and net collection ratios, days in accounts receivable, and adjusted collection rate from sample figures

  • Distinguish fixed, variable, and semi-variable practice costs and classify 20 sample expense items

  • Draft a fee schedule adjustment rationale that accounts for payer mix and contractual allowances

Your checkpoint

A one-page revenue-cycle map with 12 annotated control points plus a worked calculation sheet showing four financial ratios and their formulas

Week 2

Business and Financial Management

  • Construct a 12-month operating budget for a simulated practice using given volume and staffing assumptions

  • Perform a variance analysis on a sample budget and explain three corrective actions for unfavorable variances

  • Compare the financial and operational trade-offs of capitation, fee-for-service, and value-based payment arrangements

  • Evaluate a build-vs-buy decision for a practice service line using payback period and break-even volume

Your checkpoint

A completed 12-month budget workbook with a written variance memo identifying the three largest variances and recommended responses

Week 3

Compliance and Risk Management

  • Map each major regulatory obligation (fraud and abuse, privacy, OSHA, employment, credentialing) to the practice process it governs

  • Build a risk register that scores at least 15 practice risks on likelihood and impact

  • Sequence the steps of an internal audit cycle from scoping through corrective action plan closure

  • Differentiate the roles of compliance officer, privacy officer, and security officer in a small practice

Your checkpoint

A 15-entry scored risk register with a named owner, mitigation action, and review frequency for each risk

Week 4

Compliance and Risk Management

  • Design a 30-minute compliance training module outline for front-desk and clinical staff

  • Outline an incident response procedure covering breach identification, notification timelines, and documentation

  • Apply a corrective action plan template to two sample audit findings

  • Identify the documentation elements that support medical necessity for three common procedure types

Your checkpoint

A 40-question timed quiz across Domains 1 and 2, scored at 80% or higher, with every missed item logged and re-taught in writing

Week 5

Human Resources and Office Management

  • Write job descriptions for three core practice roles including measurable performance expectations

  • Build a staffing plan that matches projected patient volume to provider and support-staff ratios

  • Draft a structured onboarding checklist covering the first 90 days for a new hire

  • Compare three compensation models for clinical support staff and state the retention risk of each

Your checkpoint

A staffing and onboarding packet containing three job descriptions, a volume-based staffing grid, and a 90-day onboarding checklist

Week 6

Health Information and Technology

  • Trace how a patient record moves from point-of-care documentation to coding, billing, and release of information

  • Evaluate an EHR feature set against practice needs using a weighted scoring matrix

  • List the safeguards required for telehealth, patient portals, and mobile messaging under privacy and security expectations

  • Assess downtime and data backup readiness by identifying failure points in a described practice workflow

Your checkpoint

A weighted EHR selection scorecard comparing three vendor profiles, with a one-page recommendation and a documented downtime procedure

Week 7

Patient Relations and Quality Improvement

  • Design a patient experience survey with at least eight items tied to measurable practice outcomes

  • Build a plan-do-study-act cycle for one identified quality problem, including baseline and target metrics

  • Outline a complaint intake and service recovery workflow from first contact through follow-up

  • Interpret a set of clinical quality measures and select the two with the greatest improvement opportunity

Your checkpoint

A quality improvement project charter for one problem area, including a survey instrument, baseline metric, target metric, and 60-day PDSA timeline

Week 8

Business and Financial Management & Compliance and Risk Management & Human Resources and Office Management & Health Information and Technology & Patient Relations and Quality Improvement

  • Synthesize cross-domain connections by writing a scenario response that applies financial, compliance, and staffing decisions to one practice case

  • Complete two full-length timed practice exams under test conditions and score each attempt

  • Rank every missed topic by frequency and re-teach the top ten from source notes

  • Recite from memory the key formulas, timelines, and regulatory thresholds gathered across all five domains

Your checkpoint

Two completed practice exams with scores, a ranked list of the top ten weak topics, and a one-page formula-and-timeline reference sheet written from memory

Milestones

Week 2: Can build a practice budget and explain three variance drivers without notes

Week 4: Scores 80% or higher on a 40-question Domain 1 and 2 quiz; risk register and training outline are complete

Week 6: Can describe the full record-to-billing workflow and justify an EHR selection using a weighted matrix

Week 8: Scores 80% or higher on both full-length practice exams with no domain below 70%