CPPM Practice Management study plan
CPPM Practice Management · Give each week a clear focus.
8 weeks · About 7 hours per week
Business and Financial Management
Diagram the full revenue cycle from scheduling through collections and label at least 12 decision points
Compute gross and net collection ratios, days in accounts receivable, and adjusted collection rate from sample figures
Distinguish fixed, variable, and semi-variable practice costs and classify 20 sample expense items
Draft a fee schedule adjustment rationale that accounts for payer mix and contractual allowances
Your checkpoint
A one-page revenue-cycle map with 12 annotated control points plus a worked calculation sheet showing four financial ratios and their formulas
Business and Financial Management
Construct a 12-month operating budget for a simulated practice using given volume and staffing assumptions
Perform a variance analysis on a sample budget and explain three corrective actions for unfavorable variances
Compare the financial and operational trade-offs of capitation, fee-for-service, and value-based payment arrangements
Evaluate a build-vs-buy decision for a practice service line using payback period and break-even volume
Your checkpoint
A completed 12-month budget workbook with a written variance memo identifying the three largest variances and recommended responses
Compliance and Risk Management
Map each major regulatory obligation (fraud and abuse, privacy, OSHA, employment, credentialing) to the practice process it governs
Build a risk register that scores at least 15 practice risks on likelihood and impact
Sequence the steps of an internal audit cycle from scoping through corrective action plan closure
Differentiate the roles of compliance officer, privacy officer, and security officer in a small practice
Your checkpoint
A 15-entry scored risk register with a named owner, mitigation action, and review frequency for each risk
Compliance and Risk Management
Design a 30-minute compliance training module outline for front-desk and clinical staff
Outline an incident response procedure covering breach identification, notification timelines, and documentation
Apply a corrective action plan template to two sample audit findings
Identify the documentation elements that support medical necessity for three common procedure types
Your checkpoint
A 40-question timed quiz across Domains 1 and 2, scored at 80% or higher, with every missed item logged and re-taught in writing
Human Resources and Office Management
Write job descriptions for three core practice roles including measurable performance expectations
Build a staffing plan that matches projected patient volume to provider and support-staff ratios
Draft a structured onboarding checklist covering the first 90 days for a new hire
Compare three compensation models for clinical support staff and state the retention risk of each
Your checkpoint
A staffing and onboarding packet containing three job descriptions, a volume-based staffing grid, and a 90-day onboarding checklist
Health Information and Technology
Trace how a patient record moves from point-of-care documentation to coding, billing, and release of information
Evaluate an EHR feature set against practice needs using a weighted scoring matrix
List the safeguards required for telehealth, patient portals, and mobile messaging under privacy and security expectations
Assess downtime and data backup readiness by identifying failure points in a described practice workflow
Your checkpoint
A weighted EHR selection scorecard comparing three vendor profiles, with a one-page recommendation and a documented downtime procedure
Patient Relations and Quality Improvement
Design a patient experience survey with at least eight items tied to measurable practice outcomes
Build a plan-do-study-act cycle for one identified quality problem, including baseline and target metrics
Outline a complaint intake and service recovery workflow from first contact through follow-up
Interpret a set of clinical quality measures and select the two with the greatest improvement opportunity
Your checkpoint
A quality improvement project charter for one problem area, including a survey instrument, baseline metric, target metric, and 60-day PDSA timeline
Business and Financial Management & Compliance and Risk Management & Human Resources and Office Management & Health Information and Technology & Patient Relations and Quality Improvement
Synthesize cross-domain connections by writing a scenario response that applies financial, compliance, and staffing decisions to one practice case
Complete two full-length timed practice exams under test conditions and score each attempt
Rank every missed topic by frequency and re-teach the top ten from source notes
Recite from memory the key formulas, timelines, and regulatory thresholds gathered across all five domains
Your checkpoint
Two completed practice exams with scores, a ranked list of the top ten weak topics, and a one-page formula-and-timeline reference sheet written from memory
Milestones
Week 2: Can build a practice budget and explain three variance drivers without notes
Week 4: Scores 80% or higher on a 40-question Domain 1 and 2 quiz; risk register and training outline are complete
Week 6: Can describe the full record-to-billing workflow and justify an EHR selection using a weighted matrix
Week 8: Scores 80% or higher on both full-length practice exams with no domain below 70%