CQIA
Certified Quality Improvement Associate (CQIA)
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ExploreAbout this exam
The Certified Quality Improvement Associate (CQIA) is an ASQ credential for people who support quality improvement work but may not hold a traditional quality title. It signals foundational knowledge of quality tools, methods, and teamwork, and it is aimed at professionals who contribute to team-based improvement projects. This independent study page is not affiliated with or endorsed by ASQ.
The exam is open book. Computer-based testing is delivered through Prometric, and paper-based or translated exams are also available. Computer-based exams include an on-screen basic scientific calculator; hand-held nonprogrammable calculators are permitted. Reference materials must be bound and are inspected before entry. Candidates should prepare by downloading the CQIA Body of Knowledge and fact sheet from ASQ, mapping the BoK topics to their own project experience, and practicing how quality tools are applied in real settings. Because the exam is open book, preparation should include organizing allowed references and tabs so they can be used efficiently. Applicants submit an application, receive an approval or hold notice, then schedule through Prometric; paper-based candidates receive a seating letter instead of an eligibility email.
What you'll study
About CQIA preparation
What is the CQIA exam format?
The CQIA is offered as a computer-based test at Prometric test centers and as a paper-based or translated exam. Computer-based exams include a basic scientific calculator on screen. All ASQ exams are open book, but references must be bound and are inspected by the test center administrator before you enter the exam room.
Can I bring notes or a textbook?
Yes, the exam is open book, but all reference materials, including notes, must be bound. Bound means stitched or glued, or securely fastened in a cover with ring binders, spiral binders, plastic snap binders, brads, or screw posts. Hand-stapled documents and unbound notes are prohibited. Post-Its may be used only as book tabs attached before entry.
What calculator is allowed?
For computer-based exams, a basic scientific calculator is available on screen, and Prometric staff can provide a hand-held basic calculator on request. You may bring any silent, hand-held, battery-operated calculator with no programmable memory. Programmable or graphing calculators, including the TI-89 or similar, are not allowed.
How early should I arrive?
Plan to arrive 30 minutes before your scheduled appointment for check-in. If you are late, you will not be allowed to test and will forfeit your exam fee. Bring one valid government-issued photo ID with a signature, and make sure the name matches your application.
What if I need to reschedule?
You must change your appointment at least five days before the scheduled date using Prometric’s online Reschedule/Cancel option or automated voice response system. There is a $130 fee for changing an appointment. If you fail to appear, you lose all application fees.
How long does application review take?
Application review takes 1–2 business days for online applications and 3–5 business days for hardcopy applications. After review, ASQ sends an approval notification or a hold message requesting more information. If you do not meet exam requirements, you receive a refund minus a $130 processing fee.
When will I receive scheduling instructions?
For computer-based testing, you should receive an eligibility email with Prometric scheduling instructions 1–2 business days after your approval notification. For paper-based or translated exams, you will not receive an eligibility email; instead, a seating letter with your exam date, time, and location arrives about two weeks before the exam.
What should I study first?
Start with the CQIA Body of Knowledge and fact sheet linked from ASQ’s CQIA page. Use the BoK to build a topic checklist, then review quality tools, methods, and teamwork concepts and practice applying them to project examples. Since the exam is open book, organize your bound references and tabs around the same topics.
What if I fail or need a retake?
The ASQ CQIA page used for this summary does not publish retake fees, waiting periods, or attempt limits. Check ASQ’s current policies directly before scheduling a retake; do not rely on older figures. The page does state that failure to appear forfeits all application fees.