CRCM study guide
CRCM · Work through your exam, one topic at a time.
The Certified Regulatory Compliance Manager (CRCM) is a professional credential for people who manage or advise on regulatory compliance inside banks and other depository institutions. It is offered within the certification family of the American Bankers Association, alongside credentials such as the CTFA, CFMP, CAFP, CERP and CISP. Candidates are typically compliance officers, compliance managers, risk and audit professionals, and line-of-business staff who own regulatory obligations. The exam is delivered in multiple-choice format and is organized around five knowledge domains: deposit products and services; loan products and services; marketing and advertising; specific financial products and services such as trust, insurance and securities; and compliance management and the regulatory environment. The CRCM study guide has 5 sections and about 1,677 words.
01Deposit Products and Services
Deposit questions almost always reduce to one test: which regulation owns this fact pattern? Truth in Savings / Reg DD governs rates and fees on consumer deposit accounts.
345 words, about 2 min02Loan Products and Services
TILA/Reg Z (disclosure and APR), RESPA/Reg X (settlement, escrow, kickbacks), ECOA/Reg B (access and adverse action), and HMDA/Reg C (data) sit alongside flood insurance, SCRA, and the ability-to-repay and qualified mortgage rules. Mechanics a candidate must know: Finance charge and APR.
334 words, about 2 min03Marketing and Advertising
Every advertising rule begins with classification: deposit, closed-end credit, open-end credit, or mortgage. Then apply the applicable disclosure triggers.
343 words, about 2 min04Specific Financial Products and Services (Trust, Insurance, Securities)
Trust and fiduciary. A fiduciary owes loyalty and prudence, must avoid self-dealing, and must follow the governing instrument even where it conflicts with diversification advice.
313 words, about 2 min05Compliance Management and Regulatory Environment
Board and management oversight, written policies and procedures, training, monitoring and audit, and consumer complaint response. Examiners assess whether these elements operate together and whether the bank identifies, escalates, and corrects its own problems.
342 words, about 2 min