CSM study materials
CSM study resources

CSM key terms

CSM · Get comfortable with the vocabulary.

Empiricism

The idea that knowledge comes from experience and that decisions should be based on what is actually observed rather than on assumptions or detailed upfront plans.

Related: Empirical process control, Transparency, Inspection
Empirical process control

A way of managing complex work in short cycles so that plans are checked against real results and adjusted frequently as new information appears.

Related: Empiricism, Adaptation
Transparency

A state in which the process, the work being done and the resulting product are visible and understood by the people doing the work and the people receiving it.

Related: Inspection, Adaptation, Scrum Values
Inspection

Frequent, careful examination of Scrum artifacts and progress toward agreed goals, carried out to detect problems or unwanted variation early.

Related: Transparency, Adaptation
Adaptation

Adjusting the process, the plan or the product as soon as inspection shows that something is off track or could be improved.

Related: Inspection, Sprint Retrospective
Scrum Values

Commitment, Focus, Openness, Respect and Courage. These five values guide how team members behave and make the three pillars of empiricism work in practice.

Related: Transparency, Self-managing
Self-managing

Describes a team that decides internally who does what, when and how, rather than being directed by a manager or someone outside the team.

Related: Cross-functional, Scrum Team
Cross-functional

Describes a team that holds all the skills needed to create a valuable Increment each Sprint without relying on people outside the team.

Related: Self-managing, Developers
Iterative and incremental

Working in repeated short cycles and adding to a usable product each cycle, so that value grows step by step and feedback arrives early.

Related: Increment, Sprint
Timeboxing

Giving an event or activity a fixed maximum duration; when the time is up the activity ends, and any unfinished thinking carries into the next opportunity.

Related: Sprint, Daily Scrum
Scrum Team

A small group made up of one Scrum Master, one Product Owner and the Developers, focused on one product and collectively responsible for delivering value.

Related: Developers, Product Owner, Scrum Master
Product Owner

The person accountable for maximizing product value, mainly by ordering and clarifying the Product Backlog so the team works on what matters most.

Related: Product Backlog, Product Goal, Product Owner delegation
Scrum Master

The person accountable for establishing Scrum as described in the Scrum Guide and for helping the team and the organization improve how they work.

Related: Servant leadership, Coaching, Scrum Team
Developers

The Scrum Team members who do the work of creating an Increment each Sprint, including design, build, testing and any other skills the work requires.

Related: Cross-functional, Daily Scrum, Increment
Servant leadership

A leadership style that puts the needs of the team and its customers first, removing obstacles and helping others succeed rather than giving orders.

Related: Scrum Master, Coaching
Coaching

Helping the team and the wider organization grow their capability through questions, feedback and guidance instead of direct instructions.

Related: Scrum Master, Servant leadership
Product Owner delegation

The Product Owner may ask other people to carry out backlog work, but accountability for the product and the value it delivers cannot be handed over.

Related: Product Owner, Product Backlog
Stakeholder collaboration

Ongoing engagement with the people who care about the product, so their needs are understood and the value delivered can be checked with them.

Related: Sprint Review, Product Owner
Sprint

A fixed period of one month or less in which the team turns backlog items into a usable Increment; it contains all the other Scrum events.

Related: Sprint Planning, Sprint Goal, Timeboxing
Sprint Planning

The event that starts a Sprint, where the team agrees on why the Sprint is valuable, what can be delivered and how the work will be done.

Related: Sprint Goal, Sprint Backlog
Daily Scrum

A fifteen-minute event for the Developers each working day to inspect progress toward the Sprint Goal and adjust their plan for the next day.

Related: Sprint Backlog, Developers
Sprint Review

An event near the end of the Sprint where the team and stakeholders inspect the Increment, discuss progress toward the Product Goal and adapt the backlog.

Related: Increment, Stakeholder collaboration, Product Backlog
Sprint Retrospective

The last event of the Sprint, where the team inspects how it worked together and chooses improvements to apply in the next Sprint.

Related: Inspection, Adaptation
Sprint cancellation

Ending a Sprint before its timebox expires, which happens only when the Sprint Goal is no longer relevant; only the Product Owner can make this decision.

Related: Sprint, Product Owner, Sprint Goal
Product Backlog

An emergent, ordered list of everything that might improve the product; it is the single source of work for the Scrum Team.

Related: Product Goal, Product Owner, Sprint Backlog
Sprint Backlog

The Product Backlog items chosen for the Sprint together with the team's plan for delivering them and reaching the Sprint Goal.

Related: Sprint Goal, Developers, Daily Scrum
Increment

A concrete, usable step toward the Product Goal that adds value on top of earlier increments and meets the Definition of Done.

Related: Definition of Done, Sprint Review, Iterative and incremental
Definition of Done

A shared, written list of quality checks that an Increment must satisfy before it can be called finished.

Related: Increment, Artifact commitment
Product Goal

A long-term, measurable target for the product that gives the team direction and shapes what goes into the Product Backlog.

Related: Product Backlog, Sprint Review
Sprint Goal

The single objective for a Sprint that gives the team focus and flexibility about the exact work; it is the commitment of the Sprint Backlog.

Related: Sprint Backlog, Sprint Planning, Sprint cancellation
Product Backlog refinement

The ongoing work of breaking backlog items into smaller pieces and adding detail, order and estimates so they are ready when needed.

Related: Product Backlog, Sprint Planning
Artifact commitment

Each Scrum artifact carries a commitment that makes its purpose clear: Product Goal for the Product Backlog, Sprint Goal for the Sprint Backlog, Definition of Done for the Increment.

Related: Definition of Done, Product Goal, Sprint Goal