CSSYB study plan

Define Six Sigma and contrast it with Lean, TQM, and traditional inspection-based quality control

Sequence the five DMAIC phases and state the purpose and key deliverable of each

Distinguish the responsibilities of sponsor, champion, process owner, MBB, BB, GB, and Yellow Belt

Calculate sigma level, DPMO, and first-pass yield from defect and opportunity counts

Name the eight lean wastes and tag one real example of each from your own workplace

Classify 10 real cost items into cost-of-poor-quality categories (prevention, appraisal, internal failure, external failure)

Rewrite a vague complaint as a measurable problem statement with baseline, location, timing, and magnitude

Draft SMART goal statements and a business case with a defensible savings estimate

Construct a SIPOC for a process you own with at least 5 inputs, 5 outputs, and 3-5 customer requirements

Identify project stakeholders and assign each a communication method and cadence

Differentiate voice of the customer, CTQ, and the Kano model categories, and sort 10 requirements into them

Convert three customer needs into CTQs with operational definitions, units, and specification limits

Build a Pareto chart and write the vital-few conclusion that identifies the top contributors

Assess a project against Define-phase tollgate criteria and list any gaps before proceeding

Outline a data collection plan naming what to measure, the operational definition, and the data owner

Classify variables as continuous or discrete and as nominal, ordinal, interval, or ratio, then match each to a valid chart

Write operational definitions and a data collection plan with a justified sampling method and sample size

Interpret a Gage R&R result for continuous data and an attribute agreement analysis for discrete data

Compute and explain mean, median, mode, range, and standard deviation, and read a histogram and box plot

Calculate Cp, Cpk, Pp, and Ppk, and translate capability into sigma level and expected DPMO

Generate candidate causes in a fishbone diagram using all six M categories

Drive the most likely causes to a verifiable root cause using the 5 Whys

Weight and rank causes in a cause-and-effect matrix scored against customer importance

Distinguish correlation from causation when interpreting scatter plots and regression output

Select the appropriate test (1-sample t, 2-sample t, paired t, ANOVA, chi-square) for five written scenarios and justify alpha, beta, and p-value interpretation

Apply stratification and multi-vari thinking to separate within-unit from between-unit variation

Generate solution options through brainstorming and benchmarking, then screen them on an impact/effort matrix

Apply lean improvement tools (5S, kaizen, poka-yoke, standard work, value stream mapping) to one workflow

Design a pilot stating success metric, sample, duration, and go/no-go decision criteria

Explain at a conceptual level how a full-factorial DOE isolates main effects and interactions

Build a control plan specifying measure, method, frequency, owner, and reaction for each key X

Select the correct control chart type (I-MR, Xbar-R, p, np, c, u) for six data scenarios

Interpret control charts to separate common from special cause and state the standard out-of-control rules

Write an out-of-control action plan with trigger, immediate response, escalation, and verification steps

Error-proof the improved process and document standard work for the new method

Verify project closure requirements: results validation, documentation, lessons learned, process handoff, and financial sign-off

Audit a control plan against a 5W1H completeness test and correct every missing element

Complete two timed full-length practice exams and log every missed item by domain

Re-study the two weakest domains until re-quiz performance reaches 80% or higher

Recite from memory the core tools and deliverables associated with each DMAIC phase