CT Public Adjuster study materials
CT Public Adjuster study resources

CT Public Adjuster key terms

CT Public Adjuster · Get comfortable with the vocabulary.

Public Adjuster

A licensed professional hired by an insured, not the insurer, to prepare, document, and negotiate a first-party property claim in exchange for a fee or percentage of the settlement.

Related: Claim Settlement, Insurable Interest, Connecticut Insurance Department
Insurable Interest

A financial stake in property such that the insured suffers genuine economic loss if it is damaged or destroyed; it must exist at the time of loss for a claim to be payable.

Related: Indemnity Principle, Moral Hazard
Indemnity Principle

The core idea that insurance restores the insured to roughly the same financial position held before a loss, neither profiting the insured nor penalizing them beyond the deductible.

Related: Actual Cash Value, Replacement Cost, Betterment
Actual Cash Value

A valuation method equal to replacement cost minus depreciation, reflecting what the damaged property was worth just before the loss occurred.

Related: Replacement Cost, Depreciation, Coinsurance Clause
Replacement Cost

The amount needed to repair or rebuild damaged property with new materials of like kind and quality at current prices, without subtracting depreciation.

Related: Actual Cash Value, Depreciation, Extended Replacement Cost
Depreciation

The reduction in property value caused by age, wear and tear, or obsolescence, used to convert replacement cost into actual cash value.

Related: Actual Cash Value, Replacement Cost, Betterment
Betterment

An improvement in the property's condition resulting from repairs using newer or superior materials; insurers may withhold the added value so the insured does not profit from a loss.

Related: Indemnity Principle, Depreciation, Replacement Cost
Coinsurance Clause

A property policy provision requiring the insured to carry coverage equal to a stated percentage of property value, with a penalty reduction of the claim if underinsured at loss time.

Related: Actual Cash Value, Insurance to Value, Deductible
Insurance to Value

The ratio of the policy limit carried to the true replacement cost of the insured property; carrying too little invites coinsurance penalties or inadequate recovery.

Related: Coinsurance Clause, Policy Limit, Replacement Cost
Deductible

The amount of each covered loss the insured must absorb before the insurer pays; it may be a flat dollar figure or a percentage of the dwelling limit.

Related: Policy Limit, Claim Settlement, Coinsurance Clause
Policy Limit

The maximum amount an insurer will pay for a covered loss under a given coverage part, as shown on the declarations page.

Related: Declarations Page, Insurance to Value, Deductible
Declarations Page

The opening section of a policy listing insured names, property address, coverage limits, deductibles, forms attached, and the effective policy period.

Related: Policy Limit, Endorsement, Coverage Part
Endorsement

A written amendment attached to a policy that adds, deletes, or alters coverage terms; it controls over conflicting language in the base form.

Related: Declarations Page, Coverage Part, Exclusion
Exclusion

A policy provision that removes specified perils, property, or circumstances from coverage, such as earth movement, flood, or intentional acts.

Related: Coverage Part, Burden of Proof, Endorsement
Coverage Part

A distinct section of a property policy insuring a particular interest, such as the dwelling, other structures, personal property, loss of use, or liability.

Related: Declarations Page, Endorsement, Exclusion
Peril

A specific cause of loss, such as fire, windstorm, hail, or theft; policies may cover named perils only or insure against risk of direct physical loss.

Related: Named Peril Policy, Special Form Policy, Proximate Cause
Named Peril Policy

A policy that pays only when a loss is caused by one of the perils expressly listed in the contract, placing the burden on the insured to show the cause fits.

Related: Special Form Policy, Peril, Burden of Proof
Special Form Policy

An open-peril policy covering risks of direct physical loss unless the cause is specifically excluded, shifting the analysis to whether an exclusion applies.

Related: Named Peril Policy, Exclusion, Concurrent Causation
Proximate Cause

The dominant, efficient cause that sets a loss in motion without which the damage would not have occurred, used to trace coverage through a chain of events.

Related: Peril, Concurrent Causation, Exclusion
Concurrent Causation

A situation where a covered and an excluded peril act together to produce one loss; courts and policy language determine whether any recovery is allowed.

Related: Proximate Cause, Exclusion, Special Form Policy
Moral Hazard

The increased likelihood of loss or inflated claiming that arises when insurance reduces the financial consequences of careless or dishonest conduct by an insured.

Related: Insurable Interest, Fraud, Proof of Loss
Proof of Loss

A sworn statement by the insured detailing the amount, date, cause, and supporting documentation of a claim, typically required within a policy-specified deadline.

Related: Claim File Documentation, Examination Under Oath, Claim Settlement
Examination Under Oath

A formal, recorded questioning of the insured under oath, conducted under policy cooperation provisions, to verify facts and documents supporting a claim.

Related: Proof of Loss, Claim File Documentation, Fraud
Claim Settlement

The negotiated resolution of a claim in which the insurer agrees to pay a stated amount for covered damage, documented in a written settlement agreement or release.

Related: Public Adjuster, Proof of Loss, Appraisal Clause
Appraisal Clause

A policy provision allowing the insured and insurer to each select a competent appraiser when they dispute the amount of loss, with an umpire resolving differences.

Related: Claim Settlement, Proof of Loss, Bad Faith
Claim File Documentation

The organized record of a claim, including photographs, inventories, estimates, correspondence, and reports, that supports the amount claimed and the adjustment process.

Related: Proof of Loss, Examination Under Oath, Scope of Damage
Scope of Damage

The identification and measurement of all property affected by a loss, distinguishing genuinely damaged items from pre-existing conditions or unrelated defects.

Related: Claim File Documentation, Betterment, Depreciation
Bad Faith

An insurer's unreasonable or improper handling of a claim, such as unjustified delay or denial, which may expose it to liability beyond policy limits.

Related: Unfair Claim Settlement Practices, Claim Settlement, Fiduciary Duty
Unfair Claim Settlement Practices

Statutorily prohibited insurer conduct in claims handling, including misrepresenting policy provisions, failing to investigate promptly, and offering unreasonably low settlements.

Related: Bad Faith, Connecticut Insurance Department, Claim Settlement
Fiduciary Duty

The legal obligation of a public adjuster to act in the insured's best interest, handling client funds and information with loyalty, honesty, and care.

Related: Public Adjuster, Conflict of Interest, Bad Faith
Conflict of Interest

A circumstance in which a public adjuster's personal, financial, or business interests could improperly influence advice or representation given to a client.

Related: Fiduciary Duty, Public Adjuster, Compensation Disclosure
Compensation Disclosure

The written statement of a public adjuster's fee, typically a percentage of the settlement, provided to the client before a contract is signed.

Related: Public Adjuster, Conflict of Interest, Fiduciary Duty
Connecticut Insurance Department

The state agency that licenses insurers, producers, and public adjusters, enforces insurance statutes, and reviews market conduct and consumer complaints.

Related: Public Adjuster License, Unfair Claim Settlement Practices, Continuing Education
Public Adjuster License

The credential issued by the Connecticut Insurance Department authorizing a person to act as a public adjuster, contingent on application, examination, and good standing.

Related: Connecticut Insurance Department, Continuing Education, Fiduciary Duty
Continuing Education

Mandatory periodic coursework licensees complete to maintain an active public adjuster license and stay current on law, ethics, and adjusting practice.

Related: Public Adjuster License, Connecticut Insurance Department, Fiduciary Duty
Fraud

Intentional deception for financial gain in an insurance transaction, such as exaggerating damage or submitting altered documents, which may void coverage and carry criminal penalties.

Related: Moral Hazard, Proof of Loss, Examination Under Oath
Burden of Proof

The obligation of a party to establish a fact by evidence; the insured generally must show a covered loss occurred, while the insurer must prove an exclusion applies.

Related: Named Peril Policy, Exclusion, Proof of Loss
Extended Replacement Cost

An endorsement that pays a stated percentage above the dwelling limit, such as 125 percent, to cover rebuilding costs driven up by demand after a widespread catastrophe.

Related: Replacement Cost, Policy Limit, Insurance to Value