CT Public Adjuster study plan
CT Public Adjuster · Give each week a clear focus.
8 weeks · About 6 hours per week
Insurance Principles and Concepts & Connecticut Insurance Law and Regulations
Define the core insurance concepts (risk, peril, hazard, indemnity, insurable interest, subrogation, coinsurance) and write a one-sentence definition of each in your own words
Distinguish the four types of hazards and give two Connecticut-relevant property examples of each
Map Connecticut's regulatory framework: identify the commissioner's role, the licensing statute structure, and which regulations govern adjusters versus public adjusters
Explain the difference between a public adjuster, a company or staff adjuster, and an independent adjuster, including who each one represents
Your checkpoint
A 2-page glossary plus a one-page comparison table of the three adjuster types, with a 150-word note on why the distinction matters under Connecticut law
Insurance Principles and Concepts & Property and Casualty Insurance Basics
Explain the structure of a property policy: declarations, insuring agreement, conditions, exclusions, and endorsements
Differentiate named-peril from open-peril (special) forms and state which losses each covers
Describe how deductibles, limits, and coinsurance clauses interact to determine a claim payment
Identify the standard dwelling (HO-3 style) and commercial property coverage parts and what each insures
Apply the principle of indemnity to explain why actual cash value and replacement cost produce different settlements
Your checkpoint
Five worked settlement calculations (limit, deductible, coinsurance, ACV vs. RC) with the arithmetic shown and a one-line explanation of each result
Property and Casualty Insurance Basics
Break down the causes-of-loss forms and match common perils (fire, windstorm, water damage, theft, collapse) to their coverage treatment
Explain exclusions that recur on Connecticut claims: ordinance or law, earth movement, flood, mold, and wear-and-tear
Summarize how business income, extra expense, and additional living expense coverages are triggered and measured
Describe the role of endorsements in modifying a base form and give three examples that change a settlement
Your checkpoint
A peril-to-coverage matrix covering at least 12 perils and 5 exclusions, plus a 200-word explanation of how one endorsement changes a claim outcome
Adjusting Practices and Claims Handling & Property and Casualty Insurance Basics
Sequence the claim lifecycle from first notice of loss through investigation, documentation, evaluation, negotiation, and settlement or denial
Draft a list of the documents and evidence you would request on a typical fire or water-damage claim
Practice measuring and documenting building damage using unit-cost and replacement-cost methods
Explain how to evaluate a proof of loss and what to do when it is incomplete or late
Identify the red flags of a fraudulent or exaggerated claim and the correct escalation path
Your checkpoint
A complete sample claim file outline (FNOL through settlement) for one hypothetical Connecticut property loss, including the evidence list and a damage estimate summary
Connecticut Insurance Law and Regulations
Cite the Connecticut licensing requirements for public adjusters, including application, examination, and continuing education obligations
Explain the contract requirements between a public adjuster and an insured, including compensation limits and the insured's right to rescind
Summarize the statutory prohibitions on solicitation, fee splitting, and acting on a claim before the license is effective
Describe recordkeeping, trust-account, and reporting duties that apply to public adjusters in Connecticut
Identify the commissioner's enforcement powers and the consequences of unlicensed adjusting
Your checkpoint
A citation-indexed one-page summary of at least 10 Connecticut public adjuster requirements, each tied to the statute or regulation section you located
Connecticut Insurance Law and Regulations & Adjusting Practices and Claims Handling
Explain Connecticut unfair trade practice and claim-handling standards, including prompt-payment and communication expectations
Describe the appraisal and alternative dispute resolution options available when a claim value is disputed
Outline the insured's and insurer's duties after loss and the consequences of noncompliance by either side
Apply the claim-handling standards to two hypothetical fact patterns and identify every potential violation
Your checkpoint
Two written claim-handling scenarios with a violation analysis for each, listing the specific standard at issue and the recommended corrective action
Ethics and Professional Responsibilities & Connecticut Insurance Law and Regulations
Apply the fiduciary duty of a public adjuster to the insured, including conflicts of interest and disclosure obligations
Distinguish permissible advocacy from misrepresentation when negotiating a claim
Explain confidentiality and privacy expectations for claim records and personal information
Describe how to handle a suspected fraudulent claim while preserving the client relationship and legal duties
Your checkpoint
A personal code-of-conduct statement of 300 words with five concrete rules you will follow, each linked to a Connecticut requirement or ethical principle
Adjusting Practices and Claims Handling & Connecticut Insurance Law and Regulations & Ethics and Professional Responsibilities
Complete at least 150 practice questions across all five domains and log your accuracy by domain
Re-study the two domains with the lowest accuracy until you can explain the missed concepts without notes
Rehearse the settlement calculations and the licensing rules from memory
Simulate a full-length timed exam under test conditions and review every incorrect answer
Your checkpoint
A scored practice-exam report with per-domain accuracy, a list of your 10 weakest concepts, and a one-page remediation sheet for each weak area
Milestones
Week 2: You can explain the parts of a property policy and perform a coinsurance and deductible calculation without notes, scoring at least 80% on a 25-question Domain 1-2 self-quiz
Week 4: You have completed a full sample claim file outline and can name every stage of the claim lifecycle and the evidence required at each stage
Week 6: You can cite at least 10 Connecticut public adjuster requirements from memory and correctly identify violations in both practice scenarios
Week 8: You score at least 85% on a timed full-length practice exam, with no domain below 75%, and have a written remediation plan for remaining weak areas