CII Basic Insurance study plan

Define the core insurance concepts of risk pooling, insurable interest, indemnity, and utmost good faith in your own words, and write a one-line example of each from everyday life.

Distinguish the three main classes of insurance business (general, life, and health-related cover) and list which products belong to each.

Explain the difference between a peril, a hazard, and a loss, and classify ten given events correctly as peril, hazard, or loss.

Map the basic insurance transaction cycle from customer enquiry through underwriting, policy issue, and claims, noting what the customer does at each stage.

Explain how premium is built up from risk cost, expenses, and profit margin, and calculate a simple gross premium from given figures.

Describe how deductibles, excesses, policy limits, and co-insurance change the amount a customer receives on a claim, and apply each to a small worked example.

Compare the main general insurance products (motor, household, travel, commercial property, liability) by what they cover and what they typically exclude.

Identify the main life and savings products (term assurance, whole-of-life, endowment, annuities) and state the core purpose of each in one sentence.

Analyse a sample household or motor policy wording and extract its definitions, insuring clause, exclusions, and conditions into a structured summary.

Explain the difference between sum insured, sum assured, and benefit limit, and state which product type uses each.

Describe how underwriting information (proposal form answers, claims history, sums insured) feeds into the decision to accept, load, or decline a risk.

Explain the claims process from notification to settlement, including the role of loss adjusters and the duty to mitigate loss.

Explain the legal nature of an insurance contract and how it differs from an ordinary consumer contract, focusing on disclosure and good faith.

List the essential elements of a valid contract (offer, acceptance, consideration, intention, capacity, legality) and apply them to an insurance proposal.

Distinguish warranties, conditions, and representations, and explain the consequence of breaching each.

Explain the principle of indemnity and how it limits recovery, including the role of subrogation and contribution.

Explain the purpose of insurance regulation, including policyholder protection, market conduct, and financial soundness.

Describe the roles of the prudential regulator and the conduct regulator in your market and state which activities each supervises.

Summarise the main duties placed on firms and staff around fair treatment of customers, disclosure of commission, and handling of complaints.

Explain the anti-money-laundering and financial-crime obligations that apply when taking on a new customer.

Explain the roles of the main market participants (insurers, brokers, agents, loss adjusters, reinsurers) and how money and information flow between them.

Describe the customer journey from first contact to renewal and identify the points where advice, disclosure, or documentation is required.

Apply a structured fact-find to a hypothetical customer and match the identified needs to suitable products.

Explain how complaints, disputes, and redress schemes work and outline the steps a customer can take if dissatisfied.

Revisit your weakest two domains from the week 4 test and close each knowledge gap with fresh notes and worked examples.

Practise 60 mixed exam-style questions under timed conditions and record your score by domain.

Explain key terms and processes aloud without notes to test recall, and note any topic where you hesitate.

Build a one-page formula and definitions sheet for quick revision covering indemnity, premium, excess, and contract elements.

Revise your five weakest topics from the week 7 mock and produce corrected notes for each.

Complete two further timed mock papers and aim for consistent scores above your target pass mark.

Practise written explanations of key principles so you can answer scenario-based questions clearly and concisely.

Confirm exam logistics, permitted materials, and timing strategy, and plan how to allocate time across the four domains.