DE POST study guide
DE POST · Work through your exam, one topic at a time.
The DE Post assessment is the recruitment test used in hiring for Deutsche Post and DHL Group roles, most commonly entry-level and operational positions such as delivery, sorting, warehouse and customer-service work. It is not a professional certification: it is a selection instrument, and the score belongs to the hiring process rather than to you as a portable credential. The DE POST study guide has 7 sections and about 2,765 words.
01Numerical reasoning and quantitative problem solving
Domain 1 - Numerical reasoning and quantitative problem solving This section checks whether you can turn a short operational scenario into a clean calculation: weights and dimensions, price bands, surcharges, discounts, VAT and simple rates. Nothing is mathematically hard; the difficulty lies in choosing the right order of operations and in resisting answer options that mirror one half-finished step.
433 words, about 2 min02Verbal reasoning and reading comprehension
Domain 2 - Verbal reasoning and reading comprehension Short passages, usually one to three paragraphs of business or service text in German or English, followed by statements you must mark as supported, contradicted or not decidable from the text. The passages are deliberately plain; marks are lost on quantifiers, negations and small scope words rather than on vocabulary.
402 words, about 2 min03Logical and abstract reasoning (pattern and sequence recognition)
Domain 3 - Logical and abstract reasoning (pattern and sequence recognition) This section tests rule-finding rather than arithmetic: number and letter series, figural matrices, odd-one-out sets and short ordering puzzles with constraints. The answer is always determined by a rule that holds for every element, not by a pattern that happens to fit the last two.
382 words, about 2 min04Attention to detail, concentration and accuracy under time pressure
Domain 4 - Attention to detail, concentration and accuracy under time pressure The task is comparison: addresses, postcodes, house numbers, account references, declared weights, scan codes, names and times. You are given two versions, or a rule plus a record, and asked to spot the mismatch.
362 words, about 2 min05Situational judgement and customer-service orientation
Domain 5 - Situational judgement and customer-service orientation Scenarios drawn from counter, telephone and depot work. You choose the best and worst response, or rank several.
391 words, about 2 min06Basic operational and logistics understanding (mail, parcel, delivery processes)
Domain 6 - Basic operational and logistics understanding (mail, parcel, delivery processes) Product and process knowledge: what happens to an item from acceptance to delivery, which product fits which consignment, and what the standard terms actually mean. Questions are practical and often ask you to choose the correct product or the correct next step.
416 words, about 2 min07Language and communication skills (German/English)
Domain 7 - Language and communication skills (German/English) Grammar, register and vocabulary in a postal and service context, plus short writing tasks: an email, a reply to a complaint, a note on a delivery record. Both languages are tested, and the German items assume the formal register throughout.
379 words, about 2 min