ICDL AI Essentials study materials
ICDL AI Essentials study resources

ICDL AI Essentials cheat sheet

ICDL AI Essentials · Keep the key ideas within reach.

Quick reference

What is AI?

  • AI is the field of building systems that perform tasks associated with human perception, reasoning, learning, language, or decision-making.

  • Machine learning is a subset of AI; it learns patterns from data instead of relying only on explicit hand-coded rules.

  • Training adjusts model parameters using data; inference applies the trained model to new input.

  • Supervised learning uses labeled examples, unsupervised learning finds structure in unlabeled data, and reinforcement learning learns from reward signals.

  • Neural networks are layered sets of weighted connections; deep learning uses neural networks with many layers.

  • Generative AI produces new text, images, audio, or code by modeling statistical patterns in training data.

  • Deployed AI systems are usually narrow: they are scoped to specific tasks rather than general human-like intelligence.

  • AI outputs are probabilistic; a confident-sounding response or high confidence score is not proof of correctness.

Quick reference

AI in everyday life

  • Recommendation systems rank products, videos, or posts by predicting relevance from user behavior and item similarities.

  • Smartphones use AI for photo enhancement, keyboard prediction, voice transcription, and face or scene recognition.

  • Navigation tools combine map data with predicted traffic conditions to estimate travel time and suggest routes.

  • Spam and phishing filters classify messages using patterns in senders, wording, links, and user reports.

  • Fraud detection flags transactions that deviate from a customer's normal pattern or match known abuse signals.

  • Machine translation converts text or speech between languages by modeling patterns in multilingual training data.

  • Voice assistants use speech recognition and natural language processing to interpret requests and trigger actions.

  • Customer-service chatbots handle routine queries and route complex or sensitive cases to human agents.

  • Generative AI appears in writing assistants, search summaries, image editing, and code completion tools.

Quick reference

Working with AI tools

  • A complete prompt states the task, context, constraints, and desired output format.

  • Few-shot prompting supplies example input-output pairs so the model can infer the expected pattern.

  • Complex requests are easier to control when split into smaller steps with a check after each step.

  • Lower randomness settings favor consistent factual answers; higher randomness favors varied brainstorming.

  • Model outputs require verification against reliable sources because fluent text can contain fabricated facts.

  • Rule: enter sensitive personal, financial, or confidential data only when the tool's data handling is approved.

  • System or role instructions set an assistant's boundaries and response style before user requests are processed.

  • High-stakes outputs such as medical, legal, or financial decisions require qualified human review before use.

Quick reference

AI ethics, safety and risks

  • Algorithmic bias is systematic unfairness in AI outputs caused by biased data, flawed labels, or design choices.

  • Fairness evaluation compares outcomes across groups rather than assuming neutral intent is sufficient.

  • Transparency makes a system's purpose, data use, limitations, and decision process visible to affected people.

  • Accountability assigns responsibility for AI-assisted decisions to a person or organization that can explain and correct outcomes.

  • Data minimization limits personal data collection to what is necessary; informed consent requires voluntary agreement after understanding the processing.

  • Copyright risk arises when training data or generated outputs reproduce, imitate, or improperly incorporate protected creative work.

  • Hallucination is fluent but false or unsupported output, so factual claims require verification against reliable sources.

  • Data leakage and prompt injection are security risks: sensitive prompts can be exposed, and hidden instructions can override intended rules.

  • Automation bias, deepfakes, and model drift create safety risks through over-trust, deceptive synthetic media, and performance decline after data changes.