ICDL Digital Marketing study materials
ICDL Digital Marketing study resources

ICDL Digital Marketing (ICDL): Web Presence

ICDL Digital Marketing · Work through your exam, one topic at a time.

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Web Presence

What you must understand

A web presence is the set of owned digital properties through which an organisation is found and judged: website, blog, landing pages, microsites, and the profiles that point to them. Key technical vocabulary: a domain name is registered through a registrar and points via DNS to hosting, where files actually live - the two are bought separately and are a classic mix-up. A TLD is the suffix (.com, .org, .co.uk); country-code TLDs can help local relevance. HTTPS/SSL encrypts traffic and is expected by browsers and users.

Design-side concepts: information architecture and navigation (menu depth of three clicks or fewer), responsive design (one fluid layout adapting to screen size, not a separate mobile site), page speed, accessibility (alt text, contrast, keyboard navigation), clear calls to action, and a consistent visual identity. A CMS lets non-technical staff publish. Landing pages are stripped of general navigation so attention stays on one offer. robots.txt advises crawlers; an XML sitemap lists pages for indexing; a custom 404 page recovers lost visitors.

Traps

  • Confusing domain registration with hosting renewal.
  • Believing a padlock icon proves a site is trustworthy - it only proves encryption.
  • Mixing up a subdomain (blog.example.com) with a subfolder (example.com/blog); they behave differently for analytics and SEO.
  • Sending paid traffic to the homepage instead of a matching landing page.
  • Assuming responsive design means "we also have an app".

Rule of thumb

One page, one goal. Apply the five-second test: a new visitor should be able to say what the site offers and what to do next within five seconds.