HI Water/WW Operator study materials
HI Water/WW Operator study resources

HI Water/WW Operator key terms

HI Water/WW Operator · Get comfortable with the vocabulary.

Coagulation

The rapid mixing of a chemical such as alum into raw water so that small particles lose their repelling charge and begin to clump together. It is the first step of conventional clarification.

Related: Flocculation, Turbidity, Jar Test
Flocculation

Gentle, prolonged stirring after coagulation that encourages destabilized particles to collide and grow into larger, settleable clumps called floc. Speed is slow enough to avoid shearing the floc apart.

Related: Coagulation, Sedimentation, Jar Test
Sedimentation

A quiet settling basin where water moves slowly enough for floc and heavy solids to sink to the bottom as sludge. Also called clarification or settling, it follows flocculation in conventional treatment.

Related: Flocculation, Filtration, Sludge
Filtration

Passing water through a bed of sand, anthracite, or other media to trap particles too small or too light to settle out. Filters also host biological and chemical removal, and must be backwashed periodically.

Related: Backwash, Turbidity, Sedimentation
Backwash

Reversing flow upward through a filter bed at a rate that lifts and scrubs the media, flushing trapped solids to waste. Operators trigger it on headloss, turbidity breakthrough, or a set run time.

Related: Filtration, Headloss, Turbidity
Turbidity

The cloudiness of water caused by suspended particles that scatter light. Measured in nephelometric turbidity units, it is a key indicator of filtration performance and a regulated limit.

Related: Coagulation, Filtration, Nephelometric Turbidity Unit
Nephelometric Turbidity Unit

The unit reported by a turbidimeter, which measures light scattered at a defined angle by particles in a sample. NTU is the standard reporting unit for finished-water clarity limits.

Related: Turbidity, Filtration
Disinfection

Killing or inactivating disease-causing organisms in water, usually with chlorine, chloramine, ozone, or ultraviolet light. Effectiveness depends on dose, contact time, temperature, and pH.

Related: CT Value, Chlorine Residual, Coliform
CT Value

The product of disinfectant concentration (mg/L) and contact time (minutes) used to demonstrate that a required level of pathogen inactivation has been achieved. CT requirements rise as water gets colder.

Related: Disinfection, Chlorine Residual
Chlorine Residual

The concentration of chlorine still present in treated water after demand has been satisfied. Free residual protects the distribution system; total residual includes combined chloramines.

Related: Disinfection, CT Value, Boil Water Notice
Jar Test

A bench-scale simulation using several stirred beakers dosed with different coagulant amounts to find the best chemical dose and pH. Operators use it to respond to changing raw-water quality.

Related: Coagulation, Flocculation
Coliform

A group of bacteria used as indicator organisms for fecal contamination and treatment failure. Their presence in finished water signals a problem even when no pathogen is found.

Related: Disinfection, Boil Water Notice
Headloss

The drop in pressure or water level caused by friction as water moves through pipes, valves, or filter media. Rising filter headloss indicates clogging and a need to backwash.

Related: Backwash, Filtration, Pressure Gauge
Boil Water Notice

A public health advisory telling customers to boil tap water before drinking, cooking, or brushing teeth because contamination or a treatment failure is suspected. It stays in effect until testing confirms safety.

Related: Coliform, Chlorine Residual, Cross-Connection
Distribution Main

A large pipe that carries treated water through streets to serve many customers and fire hydrants. Mains are typically looped to maintain flow and pressure throughout the system.

Related: Service Line, Pressure Gauge, Water Hammer
Service Line

The smaller pipe running from the distribution main to a customer's meter or building. Leaks and material problems on service lines are a common source of lost water and complaints.

Related: Distribution Main, Water Meter, Cross-Connection
Water Hammer

A pressure surge caused by a sudden change in flow velocity, such as a fast-closing valve or pump trip. It can break pipes and damage fittings, so operators close valves slowly.

Related: Pressure Gauge, Distribution Main
Cross-Connection

Any actual or potential link between potable water and a source of contamination, such as a submerged hose or a boiler feed line. Control relies on air gaps and backflow prevention devices.

Related: Backflow Prevention Device, Boil Water Notice, Service Line
Backflow Prevention Device

A mechanical assembly such as a reduced-pressure zone or double check valve that stops contaminated water from reversing into the potable supply. Devices usually require annual testing by a certified tester.

Related: Cross-Connection
Pressure Gauge

An instrument that displays the static or flowing pressure at a point in the system, usually in psi or kPa. Operators use it to spot low-pressure areas and surges.

Related: Water Hammer, Headloss, Distribution Main
Water Meter

A device that measures the volume of water delivered to a customer for billing and for tracking unaccounted-for water. Common types include positive displacement and magnetic flow meters.

Related: Service Line, Unaccounted-for Water
Unaccounted-for Water

The difference between water produced and water billed, including leaks, theft, meter error, and flushing. High values prompt leak surveys and meter testing in a distribution system.

Related: Water Meter, Distribution Main
Hydrant Flushing

Deliberately opening fire hydrants to move high flows through mains and scour out sediment, stale water, and biofilm. It also verifies hydrant operation and helps maintain chlorine residual.

Related: Chlorine Residual, Distribution Main
Activated Sludge

A wastewater treatment process in which a mixed community of bacteria and other organisms is kept suspended in aerated tanks to consume organic matter. The mixture is later separated in clarifiers.

Related: Aeration, Mixed Liquor Suspended Solids, Secondary Clarifier
Aeration

Supplying oxygen to wastewater so aerobic microorganisms can break down organic matter. It is the largest energy user at most treatment plants and is delivered by blowers, diffusers, or mechanical mixers.

Related: Activated Sludge, Dissolved Oxygen, Mixed Liquor Suspended Solids
Mixed Liquor Suspended Solids

The concentration of suspended organisms and solids in the aerated tank, abbreviated MLSS. Operators track it to set the sludge age and to control the food-to-microorganism ratio.

Related: Activated Sludge, Food-to-Microorganism Ratio, Secondary Clarifier
Food-to-Microorganism Ratio

The pounds of incoming organic food divided by the pounds of microorganisms in the aeration tank, abbreviated F/M. It guides how much sludge to waste and predicts effluent quality.

Related: Mixed Liquor Suspended Solids, Sludge Age, Activated Sludge
Sludge Age

The average time a microorganism stays in the treatment system, also called mean cell residence time or solids retention time. Longer ages favor nitrification and produce less excess sludge.

Related: Food-to-Microorganism Ratio, Waste Activated Sludge, Nitrification
Secondary Clarifier

A settling tank that separates treated water from the biological solids grown in the aeration tank. It produces a clear effluent and a concentrated return sludge stream.

Related: Activated Sludge, Return Activated Sludge, Mixed Liquor Suspended Solids
Return Activated Sludge

Biological solids settled in the secondary clarifier and pumped back to the aeration tank to keep the microorganism population at the desired level. Its rate is a key daily control adjustment.

Related: Secondary Clarifier, Waste Activated Sludge, Mixed Liquor Suspended Solids
Waste Activated Sludge

Excess biological solids deliberately removed from the process to control sludge age and prevent solids from accumulating. It is thickened and stabilized before disposal or reuse.

Related: Return Activated Sludge, Sludge Age
Nitrification

The two-step biological conversion of ammonia to nitrite and then nitrate by specialized bacteria. It consumes oxygen and alkalinity and is sensitive to cold temperatures and low dissolved oxygen.

Related: Dissolved Oxygen, Sludge Age, Aeration
Dissolved Oxygen

The concentration of oxygen dissolved in water, reported in mg/L. In aeration tanks it must stay high enough for the biology; in receiving streams it must stay high enough for fish.

Related: Aeration, Nitrification, Biochemical Oxygen Demand
Biochemical Oxygen Demand

The amount of oxygen microorganisms consume while breaking down organic matter in a sample, usually over five days at 20 degrees Celsius. It is the standard measure of organic strength.

Related: Dissolved Oxygen, Influent
Influent

The raw wastewater entering a treatment plant or a particular process unit. Its flow and strength vary through the day and drive downstream loading calculations.

Related: Biochemical Oxygen Demand, Infiltration and Inflow
Infiltration and Inflow

Extraneous water entering sewers from the ground through cracks and joints, or from surface sources such as roof drains and manhole covers. It inflates flows during storms and can cause overflows.

Related: Sanitary Sewer Overflow, Influent, Manhole
Sanitary Sewer Overflow

A release of untreated wastewater from a collection system before it reaches the treatment plant, often caused by blockages, root intrusion, or storm-driven excess flow. It must be reported to regulators.

Related: Infiltration and Inflow, Manhole, Root Intrusion
Manhole

An access opening in a sewer line that lets crews inspect, clean, and test the pipe. Covers and frames must be sealed where inflow enters, and confined-space entry rules apply.

Related: Confined Space Entry, Sanitary Sewer Overflow, Infiltration and Inflow
Root Intrusion

Tree and shrub roots growing into sewer joints and cracks, where they catch grease and debris and eventually block the pipe. It is a leading cause of backups and overflows.

Related: Sanitary Sewer Overflow, Manhole
Confined Space Entry

The permit-controlled procedure for entering a manhole, wet well, or vault with limited exit and possible hazardous atmosphere. It requires atmospheric testing, ventilation, attendants, and rescue provisions.

Related: Manhole, Hydrogen Sulfide
Hydrogen Sulfide

A toxic, flammable gas with a rotten-egg odor produced by bacteria in septic wastewater and sludge. It causes corrosion in sewers and can deaden the sense of smell at dangerous levels.

Related: Confined Space Entry, Manhole