CMP Licensing Part I flashcards

32 cards. Read the term and the definition here. The deck at the top of this page is optional.

Standard of care

The level of care, skill, and judgment that a reasonably prudent professional with similar training would provide under similar circumstances; it is the benchmark applied in negligence claims.

Fiduciary duty

A professional's legal obligation to act in the client's best interest, placing client interests above the professional's own, including the duties of loyalty, candor, and confidentiality.

Informed consent

A client's voluntary agreement after being told the material risks, benefits, alternatives, and right to refuse; it must be documented before the service or procedure begins.

Conflict of interest

A situation in which a professional's personal, financial, or other interest could improperly influence judgment; it must be disclosed in writing and managed, or the engagement declined.

Elements of negligence

Duty owed to the client, breach of that duty, causation linking the breach to the harm, and actual damages; a claim fails if any single element cannot be proven.

Scope of practice

The set of activities a license authorizes; performing tasks outside it is a violation even when the professional is personally capable of doing them safely and correctly.

Shall versus may

In regulations and model codes, 'shall' imposes a mandatory requirement, 'may' is permissive, and 'should' is advisory rather than enforceable; the distinction governs compliance findings.

Incorporation by reference

A legal technique in which a statute or rule adopts an external standard by citation; only the specific edition and year cited is enforceable, not later editions.

Variance and appeal windows

The deadlines set by the enforcing agency for requesting an alternative means of compliance or challenging a citation; requests filed after the deadline are generally denied as untimely.

Continuing education requirement

Approved coursework hours that must be completed within each renewal cycle and documented with provider certificates; incomplete hours typically block renewal until the deficiency is satisfied.

Safety Data Sheet sections

Under the OSHA Hazard Communication Standard, an SDS has 16 standardized sections covering identification, hazards, composition, first aid, firefighting, handling, exposure controls, physical properties, stability, toxicology, and disposal.

Hierarchy of controls

A ranked order for reducing hazards: elimination, substitution, engineering controls, administrative controls, then personal protective equipment, which is least reliable because it depends on correct human use.

Calibration traceability

The property of an instrument whose accuracy has been verified against a reference standard linked by an unbroken, documented chain to a national or international metrology institute.

Chain of custody

A chronological written record of who collected, handled, transferred, and stored a sample or document, with dates and signatures, so its integrity can be defended in legal or regulatory proceedings.

Representative sampling

A sampling approach in which collected units reflect the true condition and variability of the whole area or population, so results can be validly generalized beyond the points actually tested.

Root cause analysis

A structured method for tracing an adverse outcome back to the underlying system or process failure rather than the immediate human error, so corrective actions prevent recurrence.

Post-work verification

Independent inspection or testing performed after corrective work to confirm acceptance criteria were met; results are documented and compared against the pre-work baseline conditions.

Litigation hold

A directive suspending routine destruction of records once litigation, an audit, or an investigation is reasonably anticipated; destroying covered records afterward may be treated as spoliation.

Late entry documentation

A record added after the fact must be labeled as a late entry, dated with the actual date of writing, and explain the reason for the delay; backdating is prohibited.

Single-line correction

The standard method for fixing a paper record: draw one line through the error so it remains legible, write the correction, then initial and date it; never erase or use correction fluid.

Retention schedule

A written table listing each record type, its required retention period based on legal, contractual, and operational needs, and its authorized destruction method.

Certificate of destruction

A signed document recording which records were destroyed, when, by whom, and by what method, providing evidence that disposal was authorized and secure.

Risk score matrix

A tool that ranks likelihood of occurrence against severity of harm to assign each identified risk a priority level and determine which controls must be implemented first.

Near miss

An unplanned event that did not cause injury or damage but had the potential to do so; it should be reported and investigated like an incident because it reveals control failures.

Job hazard analysis

A pre-task process that breaks a job into steps, identifies the hazards at each step, and specifies the controls and protective equipment required before work begins.

Corrective and preventive action

A documented process for fixing a detected nonconformity, determining its root cause, implementing changes to prevent recurrence, and verifying that those changes were effective.

Quality assurance versus control

Quality assurance manages processes and procedures to prevent defects; quality control inspects and tests finished outputs to detect defects. Assurance is proactive and control is reactive.

Respirator fit testing

A test verifying that a tight-fitting respirator seals against an individual's face; required before first use, annually thereafter, and whenever facial conditions or the respirator model change.

Written change order

A signed amendment to the scope, schedule, or price of an engagement; work performed without one may be unenforceable and is a common source of payment disputes.

Release of information

Disclosure of a client's confidential records to a third party requires a signed, dated authorization specifying the records covered, the recipient, the purpose, and the expiration date.

Reflective listening

A communication technique in which the professional restates the client's message in their own words and confirms accuracy, reducing misunderstanding and demonstrating attention to the concern.

Service recovery

The structured response to a client complaint: acknowledge promptly, investigate, explain the findings, offer an appropriate remedy, and document the resolution and follow-up.