CMP Licensing Part I study materials
CMP Licensing Part I study resources

CMP Licensing Part I key terms

CMP Licensing Part I · Get comfortable with the vocabulary.

Code of Ethics

A formal written set of principles that guides how members of a profession should behave, covering honesty, integrity, competence, and fair dealing with clients, colleagues, and the public.

Related: Standard of Care, Conflict of Interest, Professional Boundaries
Conflict of Interest

A situation in which a professional's personal, financial, or other private interest could improperly influence, or appear to influence, decisions made on behalf of a client or employer.

Related: Code of Ethics, Confidentiality
Standard of Care

The level and type of care that a reasonably competent practitioner with similar training would provide under comparable circumstances; used to judge whether conduct was acceptable.

Related: Negligence, Scope of Practice, Competency
Negligence

Failure to exercise the degree of care a reasonable professional would use, resulting in harm; usually established by showing a duty, a breach, causation, and actual damage.

Related: Standard of Care, Scope of Practice, Incident Report
Scope of Practice

The boundaries of tasks, procedures, and decisions a licensed professional is legally and ethically permitted to perform, based on training, authorization, and governing rules.

Related: Licensure, Competency, Standard of Care
Confidentiality

The duty to protect information learned during a professional relationship from unauthorized disclosure, using it only for the purpose for which it was entrusted.

Related: Informed Consent, Records Retention Schedule
Jurisdiction

The legal authority of a particular court, agency, or governing body to make and enforce rules over specific people, activities, or geographic areas.

Related: Statutory Authority, Licensure
Statutory Authority

The power a person or agency derives from legislation, which defines what actions may be taken and the limits placed on those actions.

Related: Jurisdiction, Regulatory Compliance
Licensure

A mandatory authorization granted by a government body that allows a person to practice a regulated occupation, usually after meeting education, examination, and background requirements.

Related: Scope of Practice, Continuing Education Requirement
Continuing Education Requirement

A mandated number of approved learning hours a licensee must complete within a set period to renew a credential and stay current in the field.

Related: Licensure, Competency
Regulatory Compliance

The state of meeting all applicable laws, rules, and standards that govern an organization's or individual's activities, including reporting, recordkeeping, and operational obligations.

Related: Audit, Statutory Authority, Mandatory Reporting
Mandatory Reporting

A legal obligation to notify a designated authority about specified events such as serious incidents, suspected abuse, unsafe conditions, or professional misconduct, whether or not the reporter wishes to.

Related: Regulatory Compliance, Incident Report, Confidentiality
Audit

A systematic, documented examination of records, processes, or facilities against defined criteria, performed to verify accuracy and compliance and to identify gaps needing correction.

Related: Audit Trail, Regulatory Compliance
Competency

The combination of knowledge, skills, and judgment a person must demonstrate to perform a defined task safely and effectively at the expected level.

Related: Scope of Practice, Standard Operating Procedure, Continuing Education Requirement
Technical Specification

A detailed written statement of the required materials, methods, performance levels, or tolerances for a product or process, used as the benchmark for acceptance.

Related: Standard Operating Procedure, Quality Control
Standard Operating Procedure

A written, step-by-step instruction describing how a routine activity is performed so that results are consistent, traceable, and repeatable regardless of who carries it out.

Related: Technical Specification, Document Control, Competency
Calibration

The process of comparing an instrument's measurements against a known reference standard and adjusting it so readings remain accurate within an acceptable tolerance.

Related: Quality Control, Technical Specification
Work Plan

A document that sets out the tasks, responsibilities, sequence, resources, and timelines needed to complete a project or assignment, and that is used to monitor progress.

Related: Scope of Work, Stakeholder
Scope of Work

A written description of what a project or engagement will and will not include, defining deliverables, boundaries, assumptions, and acceptance criteria for the parties involved.

Related: Work Plan, Stakeholder
Document Control

A managed system for creating, approving, distributing, revising, and retiring documents so that only current, authorized versions are in use.

Related: Records Retention Schedule, Audit Trail, Standard Operating Procedure
Records Retention Schedule

A policy listing categories of records with the length of time each must be kept and the rules for lawful destruction after that period ends.

Related: Document Control, Audit Trail, Confidentiality
Chain of Custody

A chronological record showing who collected, handled, transferred, and stored an item or sample, used to demonstrate that it has not been altered or tampered with.

Related: Audit Trail, Data Integrity, Incident Report
Audit Trail

A tamper-evident, time-stamped log that records who created, changed, or deleted data and when, allowing activity to be reconstructed later.

Related: Data Integrity, Document Control, Chain of Custody
Data Integrity

The quality of information being complete, accurate, consistent, and unaltered throughout its lifecycle, supported by controls such as access limits and change records.

Related: Audit Trail, Chain of Custody, Document Control
Risk Assessment

The structured process of identifying hazards or threats, estimating how likely and severe their consequences could be, and deciding which ones need action.

Related: Risk Mitigation, Emergency Preparedness Plan
Risk Mitigation

Actions taken to reduce the probability or impact of an identified risk, such as redesigning a process, adding safeguards, or transferring the exposure to another party.

Related: Risk Assessment, Corrective and Preventive Action
Incident Report

A factual written record of an unplanned event, describing what happened, who was involved, immediate actions taken, and any injuries, damage, or losses observed.

Related: Root Cause Analysis, Mandatory Reporting, Emergency Preparedness Plan
Root Cause Analysis

A structured investigation that traces a problem back to its underlying systemic causes rather than the immediate symptom, so that recurrence can be prevented.

Related: Corrective and Preventive Action, Incident Report, Quality Assurance
Corrective and Preventive Action

A documented process for fixing the cause of a detected problem and for changing systems to stop similar problems from arising in the future.

Related: Root Cause Analysis, Quality Assurance, Risk Mitigation
Quality Assurance

The planned, proactive activities and checks built into a process to prevent defects and confirm that work consistently meets stated requirements and standards.

Related: Quality Control, Corrective and Preventive Action, Audit
Quality Control

The inspection, testing, and measurement activities performed on outputs or deliverables to detect defects and verify that they satisfy acceptance criteria before release.

Related: Quality Assurance, Calibration, Technical Specification
Emergency Preparedness Plan

A document describing the roles, procedures, equipment, and communication steps an organization will follow to respond to and recover from emergencies or sudden disruptions.

Related: Risk Assessment, Incident Report, Communication Plan
Stakeholder

Any individual or group with an interest in, or affected by, a project, decision, or service, including clients, staff, regulators, suppliers, and the wider community.

Related: Communication Plan, Work Plan
Communication Plan

A written approach defining who needs which information, when, in what format, and through which channels, along with who is responsible for each message.

Related: Stakeholder, Complaint Handling, Emergency Preparedness Plan
Informed Consent

Agreement given by a client or participant after receiving and understanding the relevant facts, risks, alternatives, and limits, without pressure or coercion.

Related: Confidentiality, Professional Boundaries, Scope of Practice
Complaint Handling

The structured process for receiving, recording, investigating, resolving, and responding to a client's or the public's dissatisfaction within stated timelines and fairness rules.

Related: Communication Plan, Professional Boundaries
Professional Boundaries

The limits on personal involvement and behavior a practitioner maintains with clients to protect objectivity, safety, and trust in the professional relationship.

Related: Conflict of Interest, Informed Consent, Complaint Handling