An instruction reconstructed after a dispute

A fictional tenancy transaction produces a dispute about whether a client consented to a particular change. The file contains a draft message and an unsigned form but no evidence that the client approved the final wording. A supervisor asks the salesperson to add a signature image from a different document and record an earlier approval date. The supervisor says that the client probably would have agreed and that a complete file will avoid complaints. Original messages remain available and the client can still be contacted through the authorized process. Students must distinguish a real correction from fabrication, preserve uncertainty in the record and propose a way to establish actual instructions without manufacturing past consent or asserting that likely agreement is equivalent to an existing authorization.