HTSP study materials
HTSP study resources

HTSP cheat sheet

HTSP · Keep the key ideas within reach.

Quick reference

Healthcare Technology Management Fundamentals

  • HTM scope: technology planning, acquisition support, inventory, maintenance, safety, and disposal of medical equipment across its full lifecycle.

  • Equipment inventory record minimums: unique ID, manufacturer/model/serial, location, acquisition date, cost, risk score, PM interval, and service history.

  • Capital planning inputs: clinical need justification, replacement age vs. manufacturer support status, failure/repair cost trend, parts availability, and interoperability requirements.

  • Total cost of ownership = purchase price + installation + training + consumables + service contracts + downtime cost + disposal cost, discounted over expected life.

  • Uptime (%) = (scheduled available hours - downtime hours) / scheduled available hours x 100; track by device class, not only fleet-wide.

  • In-house vs. service contract decision hinges on technician competency, manufacturer training/IP restrictions, parts access, volume, and liability exposure.

  • Work order lifecycle: request, triage/priority, diagnosis, repair, verification testing, documentation, and return to service authorization.

  • Priority tiers typically: life-support/immediate (response minutes), urgent clinical (hours), routine (next business day), and scheduled/cosmetic.

Quick reference

Medical Device Safety and Risk Management

  • Risk = probability of harm x severity of harm; assess both pre- and post-mitigation residual risk and document acceptance rationale.

  • ISO 14971 sequence: risk analysis, risk evaluation, risk control, evaluation of residual risk, and post-production monitoring.

  • Risk control hierarchy: inherently safe design, protective measures in device or process, then information for safety (labeling/training) as last resort.

  • FMEA: list failure modes, rate severity (S), occurrence (O), detection (D), compute RPN = S x O x D, and act on highest RPN and any high-severity mode.

  • Fault tree analysis works top-down from an undesired event through AND/OR gates to basic causes; FMEA works bottom-up from components.

  • Use error vs. device failure: distinguish user-action-caused events from malfunctions; the same event may require both human-factors and engineering fixes.

  • Hazard categories to screen: electrical, mechanical, thermal, radiation, biological, software, alarm, and use-environment hazards.

  • Recall/field safety corrective action handling: verify affected inventory by serial/UDI, quarantine, correct or replace, document closure, and notify users.

Quick reference

Electrical Safety and Environment of Care

  • Patient-care categories: critical care (cardiac, ICU, OR) requires the strictest leakage limits; general care and non-patient areas are less restrictive.

  • Chassis leakage limit for Class I patient-care equipment is typically 500 microamps; patient-lead leakage limits are far lower (about 100 microamps or less).

  • Ground resistance for receptacles: test with a receptacle tester or milliohmmeter; the equipment grounding conductor path should read well under 1 ohm.

  • Class I devices rely on protective earth plus basic insulation; Class II (double insulated) devices have no protective earth and must not depend on ground.

  • Line isolation monitor in critical areas alarms on cumulative hazard current (commonly at 5 mA) and does not interrupt power; it signals insulation degradation.

  • Electrical safety analyzer tests: protective earth resistance, chassis/earth leakage, patient-lead leakage (AC and DC), and insulation resistance.

  • Leakage current rises with applied voltage and with the number of connected applied parts; test in normal and single-fault (open ground, reversed polarity) conditions.

  • Environment of care rounding checks: blocked access to panels, damaged cords/plugs, missing strain relief, liquid near electrical equipment, and expired safety testing labels.

Quick reference

Regulatory Compliance and Standards

  • US FDA device classes: Class I low risk (general controls), Class II moderate risk (special controls, often 510(k) with predicate), Class III high risk (PMA).

  • 510(k) requires substantial equivalence to a legally marketed predicate; PMA requires valid scientific evidence of safety and effectiveness.

  • Quality system regulation (21 CFR 820, now aligned with ISO 13485) governs design controls, purchasing, production, CAPA, and complaint handling.

  • Unique Device Identification (UDI) enables tracking to the serial/lot level; the Global UDI Database is the public reference for device identifiers.

  • Medical device reporting: manufacturers and importers must report deaths, serious injuries, and certain malfunctions to FDA within mandated timeframes.

  • EU MDR classification runs I, IIa, IIb, III with conformity assessment via notified body for higher classes; CE marking follows successful assessment.

  • Standards map: IEC 60601-1 (basic safety/essential performance), IEC 62304 (medical device software lifecycle), IEC 62366-1 (usability engineering), ISO 14971 (risk).

  • Accreditation surveys (e.g., Joint Commission) examine equipment maintenance records, testing intervals, and documentation of corrective actions.

Quick reference

Equipment Inspection, Testing, and Maintenance

  • PM interval is set by manufacturer recommendation, risk score, historical failure rate, and regulatory/accreditation expectations; document the basis.

  • Electrical safety testing is a component of PM, not a substitute for performance verification (calibration, output checks, alarm tests).

  • Performance verification compares measured output against manufacturer tolerance; record the measured value, not just pass/fail.

  • PM completion should be tracked as a percentage of due items; deferred PM requires documented risk assessment and clinical approval.

  • Alternate equipment (equivalent device) must be identified for life-support and critical devices to cover downtime and PM windows.

  • Out-of-service tagging: physically tag, remove from clinical use, log the reason, and require documented verification before return to service.

  • Test equipment used for calibration must itself be calibrated with traceability to a national standard; record calibration due dates.

  • Failure trending: analyze work orders by device model and failure mode to adjust PM intervals or justify replacement.

Quick reference

Incident Investigation and Failure Analysis

  • Preserve evidence first: sequester the device, accessories, settings, and logs; do not alter or clean before documentation.

  • Interview sequence: obtain the account of the event, the device state at the time, environmental conditions, and any alarms or messages observed.

  • Root cause analysis uses a structured team approach (e.g., fishbone, 5 Whys, fault tree) and distinguishes immediate cause from contributing/system causes.

  • Device logs (event logs, error codes, therapy history) are primary evidence; export and hash/retain them before clearing memory.

  • Bench testing should attempt to reproduce the failure under the reported conditions; a non-reproducible failure is not proof of no fault.

  • Corrective action must address system causes (training, labeling, PM change, design feedback) and be verified for effectiveness, not just closed.

  • Reportable events may require notification to the manufacturer, FDA (MedWatch), and internal risk management per policy and timeline.

  • Distinguish device malfunction, use error, and environmental cause; the classification drives the corrective action and reporting path.

Quick reference

Networked Medical Devices and Cybersecurity

  • Medical device cybersecurity risk assessment covers confidentiality, integrity, and availability, with patient safety impact weighted above data loss.

  • Pre-market and post-market expectations include a software bill of materials (SBOM), coordinated vulnerability disclosure, and timely security patches.

  • Network segmentation isolates clinical device VLANs from enterprise/guest networks; allow-list only required ports and protocols.

  • Default credentials on devices must be changed at commissioning; shared local admin accounts should be eliminated or tightly controlled.

  • Patch management tension: validate vendor patches before deployment but do not indefinitely defer critical safety-relevant patches; document risk acceptance.

  • Device inventory must capture network attributes: IP/MAC, OS/firmware version, connected systems, and end-of-support dates.

  • Wireless medical telemetry requires RF site survey, channel planning, and monitoring for interference and coverage gaps.

  • Incident response for a compromised device includes isolation, clinical fallback plan, vendor notification, and forensic log preservation.

Quick reference

Human Factors and Usability in Healthcare Technology

  • IEC 62366-1 usability engineering process: identify use-related hazards, characterize use environment and users, and validate the user interface.

  • Formative evaluation is iterative testing during design; summative evaluation validates that use-related hazards are adequately controlled.

  • Use error is not the same as user negligence; design should make correct action easy and incorrect action difficult or recoverable.

  • Alarm fatigue: excessive non-actionable alarms cause desensitization; address via alarm limits, delay/hysteresis settings, and alarm prioritization.

  • Cognitive load and interruption increase error rates; critical tasks should have confirmation steps and clear state visibility.

  • Labeling and instructions for use are part of risk control but are weaker than design controls; do not rely on them alone.

  • Heuristic evaluation and simulated-use testing with representative users reveal interface problems before clinical deployment.

  • Post-deployment usability issues should feed back to the manufacturer and into local training and workflow redesign.

Quick reference

Quality Improvement and Patient Safety

  • PDSA cycle: Plan (define change and measure), Do (small test), Study (analyze results), Act (adopt, adapt, or abandon).

  • Quality measures need a numerator, denominator, data source, and target; run charts and control charts distinguish common from special cause variation.

  • Common-cause variation is inherent to the process; special-cause variation signals a change requiring investigation.

  • Sentinel events trigger root cause analysis; near misses should trigger a proactive risk assessment (e.g., FMEA) before harm occurs.

  • Just culture distinguishes human error (console), at-risk behavior (coach), and reckless behavior (sanction).

  • Benchmarking: compare device-related adverse events and PM compliance against internal trends and external peer data.

  • Standardization (equipment models, workflows, labeling) reduces variation and error; too many device models increase training burden.

  • Close the loop: verify that improvement actions produced measurable change and sustain gains through audits.

Quick reference

Professional Practice, Ethics, and Communication

  • Scope of practice: perform only tasks within training and authorization; escalate unfamiliar or high-risk work to qualified personnel.

  • Documentation standard: record what was done, when, by whom, with what measurements and result; contemporaneous and objective.

  • Conflict of interest: disclose vendor gifts, sponsored travel, and consulting relationships that could influence equipment decisions.

  • Confidentiality: patient and device incident data are protected; share only on a need-to-know basis per policy and law.

  • Communication with clinicians should be clear, timely, and structured (situation, background, assessment, recommendation).

  • Escalation duty: report unsafe conditions, defective equipment, or near misses through the appropriate chain regardless of hierarchy.

  • Competency maintenance: track continuing education, certifications, and manufacturer training currency for the equipment you service.

  • Ethical obligation: prioritize patient safety over schedule pressure, cost savings, or convenience when making release-for-use decisions.