ID Claims Adjuster key terms
ID Claims Adjuster · Get comfortable with the vocabulary.
- Indemnity
- Related: Actual Cash Value, Replacement Cost
The core insurance principle that restores an insured to approximately the same financial position held before a loss, no better and no worse. It prevents profit from loss and underlies most property claim settlements.
- Insurable Interest
- Related: Indemnity, Subrogation
A financial stake in the person or property insured such that the insured suffers genuine economic loss if a loss occurs. It must exist when coverage begins and, for property, at the time of loss.
- Utmost Good Faith
- Related: Material Misrepresentation, Concealment
The mutual duty of insured and insurer to deal honestly and disclose material facts. Breach by concealment, misrepresentation, or fraud can allow the insurer to rescind coverage or deny a claim.
- Material Misrepresentation
- Related: Utmost Good Faith, Concealment
A false statement of fact that would have influenced an insurer's decision to issue a policy or set its terms. Materiality determines whether the insurer may rescind or deny rather than merely note the error.
- Concealment
- Related: Utmost Good Faith, Material Misrepresentation
The intentional withholding of a material fact from an insurer, as opposed to an affirmative false statement. Like misrepresentation, it can void coverage when the hidden fact would have changed underwriting or claim decisions.
- Waiver
- Related: Estoppel, Proof of Loss
The voluntary relinquishment of a known right, such as an insurer's right to demand a proof of loss by a stated deadline. Once waived, the right generally cannot be reclaimed.
- Estoppel
- Related: Waiver, Reservation of Rights
A legal bar that prevents a party from asserting a right after its conduct led another party to rely reasonably and change position. In claims, an insurer's prior actions may block it from later denying coverage.
- Subrogation
- Related: Indemnity, Salvage
The insurer's right, after paying a claim, to step into the insured's shoes and pursue the responsible third party for the loss. It supports indemnity by preventing double recovery.
- Coinsurance Clause
- Related: Replacement Cost, Actual Cash Value
A property policy provision requiring the insured to carry insurance equal to a stated percentage of the property's value. Falling short reduces the claim payment proportionally, penalizing underinsurance.
- Actual Cash Value
- Related: Replacement Cost, Depreciation
The value of damaged property measured as replacement cost minus depreciation, reflecting its pre-loss condition. It is the default valuation method in many property policies absent a replacement cost endorsement.
- Replacement Cost
- Related: Actual Cash Value, Depreciation
The amount needed to repair or rebuild damaged property with new materials of like kind and quality, without deduction for depreciation. Coverage is often limited to a percentage of policy limits until repair is complete.
- Depreciation
- Related: Actual Cash Value, Replacement Cost
The reduction in property value from age, wear, use, or obsolescence. Adjusters apply it to replacement cost to derive actual cash value and must document the method used.
- Deductible
- Related: Policy Limit, Coinsurance Clause
The amount of each loss the insured absorbs before the insurer pays. It is subtracted from the covered loss, and some policies apply separate or percentage deductibles for perils such as wind or earthquake.
- Policy Limit
- Related: Deductible, Additional Living Expense
The maximum amount an insurer will pay for a covered loss under a policy or coverage part. Limits may apply per occurrence, per item, or in the aggregate, and adjusters must confirm which applies.
- Additional Living Expense
- Related: Policy Limit, Proof of Loss
Coverage that pays the extra cost of temporarily living elsewhere when a covered loss makes the home uninhabitable, such as hotel and restaurant costs above normal expenses. It is usually subject to a time or dollar limit.
- Ordinance or Law Coverage
- Related: Replacement Cost, Exclusion
Endorsement coverage that pays for the increased cost of repairing or rebuilding to current building codes, which base policies typically exclude. It may cover undamaged portions required to be upgraded.
- Exclusion
- Related: Burden of Proof, Ordinance or Law Coverage
A policy provision that removes specified perils, property, or losses from coverage, such as intentional acts, earth movement, or wear and tear. Adjusters must identify exclusions before committing to payment.
- Burden of Proof
- Related: Exclusion, Proof of Loss
The duty to establish a fact by evidence. For coverage, the insured generally must show a covered loss occurred; the insurer then bears the burden of proving an exclusion or condition bars payment.
- Proof of Loss
- Related: Waiver, Burden of Proof
A formal, often sworn statement from the insured detailing the date, cause, and amount of loss and supporting documentation. Policies set a deadline, and failure to file can jeopardize the claim.
- Reservation of Rights
- Related: Waiver, Estoppel
A written notice telling the insured that the insurer is investigating and paying under the policy while preserving the right to deny coverage later. It protects the insurer from waiver claims.
- First-Party Claim
- Related: Third-Party Claim, Subrogation
A claim by the insured against their own insurer for their own loss, such as a homeowners fire claim. The insured seeks contractual benefits rather than damages from a third party.
- Third-Party Claim
- Related: First-Party Claim, Liability Coverage
A claim by someone other than the insured against a person the policy covers, such as an auto liability claim. The insurer owes duties to both its insured and the injured claimant.
- Liability Coverage
- Related: Third-Party Claim, Occurrence
Coverage that pays sums the insured becomes legally obligated to pay because of bodily injury or property damage to others, plus defense costs. It is typically written on an occurrence or claims-made basis.
- Occurrence
- Related: Liability Coverage, Claims-Made Policy
An accident, including continuous or repeated exposure to substantially the same harmful conditions, that causes injury or damage during the policy period. It triggers coverage regardless of when the claim is filed.
- Claims-Made Policy
- Related: Occurrence, Liability Coverage
Liability coverage that responds to claims first made during the policy period, often with a retroactive date. It differs from occurrence coverage, which looks to when the injury or damage happened.
- Salvage
- Related: Subrogation, Actual Cash Value
Property remaining after a loss that still has value, such as damaged goods or scrap. The insurer may take title to salvage or sell it, and proceeds reduce the net claim paid.
- Betterment
- Related: Indemnity, Depreciation
An improvement that leaves property in better condition than before the loss, such as a new roof replacing an old one. Adjusters avoid paying for betterment unless coverage or law requires it.
- Bad Faith
- Related: Unfair Claim Settlement Practices, Fiduciary Duty
An insurer's unreasonable or dishonest handling of a claim, such as denying without investigation or delaying payment without cause. It can expose the insurer to extra-contractual damages and regulatory penalties.
- Fiduciary Duty
- Related: Bad Faith, Confidentiality
The obligation to act in another party's best interest with loyalty and care. Adjusters handling claim funds or settlements must avoid self-dealing and account honestly for money entrusted to them.
- Unfair Claim Settlement Practices
- Related: Bad Faith, Market Conduct Examination
Prohibited conduct such as misrepresenting policy provisions, failing to investigate promptly, or offering unreasonably low settlements. These acts are defined by state law and may be enforced by the insurance regulator.
- Idaho Department of Insurance
- Related: Adjuster Licensing, Market Conduct Examination
The state agency that licenses insurers, producers, and adjusters and enforces Idaho's insurance code. It investigates consumer complaints, examines market conduct, and may impose fines or license sanctions.
- Adjuster Licensing
- Related: Idaho Department of Insurance, Continuing Education
Idaho's requirement that persons who investigate or settle claims for compensation hold a license from the Department of Insurance. Licensing involves application, examination, and continuing education requirements.
- Continuing Education
- Related: Adjuster Licensing, Idaho Department of Insurance
Ongoing coursework licensees must complete to renew their licenses, covering ethics and subject-matter topics. Records must be retained and produced on audit by the regulator.
- Market Conduct Examination
- Related: Unfair Claim Settlement Practices, Idaho Department of Insurance
A regulatory review of an insurer's or adjuster's business practices, including claim handling, rating, and marketing. Findings can lead to fines, corrective orders, or license action.
- Confidentiality
- Related: Fiduciary Duty, Privacy Rule
The duty to protect nonpublic personal and claim information from unauthorized disclosure. Adjusters may share it only as needed for claim handling, legal requirements, or with the insured's consent.
- Privacy Rule
- Related: Confidentiality, Unfair Claim Settlement Practices
Regulations limiting how insurers collect, use, and disclose nonpublic personal financial and health information. Notices and opt-out rights are required, and safeguards must protect consumer data.
- Comparative Negligence
- Related: Third-Party Claim, Liability Coverage
A liability rule that reduces a claimant's recovery in proportion to their own share of fault. Idaho follows a modified form, and adjusters must evaluate comparative fault when settling third-party claims.
- Statute of Limitations
- Related: Proof of Loss, Third-Party Claim
The deadline set by law for filing a lawsuit, which also shapes how long claims can be pursued. Adjusters should be aware of applicable periods but must not give legal advice to claimants.