ID Claims Adjuster study materials
ID Claims Adjuster study resources

ID Claims Adjuster study plan

ID Claims Adjuster · Give each week a clear focus.

8 weeks · About 6 hours per week

Week 1

Insurance Principles and Concepts

  • Define the seven characteristics of insurance (pooling of losses, payment of fortuitous losses, risk transfer, indemnification, etc.) and explain how each applies to a homeowner water-damage claim

  • Distinguish pure vs. speculative risk, and explain why insurable risks must be measurable, accidental, and of large loss potential

  • Map the indemnity principle, insurable interest, subrogation, and utmost good faith to concrete claim scenarios and state what an adjuster must verify for each

  • Explain the roles of insurer, insured, agent, broker, third-party administrator, and public adjuster in a claim file

Your checkpoint

A one-page glossary of 25 core insurance-principles terms, each with a one-sentence original example tied to a claim

Week 2

Insurance Principles and Concepts & Property and Casualty Insurance Basics

  • Differentiate the major property policy forms (HO-2, HO-3, HO-5, HO-8, DP-1, DP-3) by perils covered and valuation method

  • Compare replacement cost, actual cash value, functional replacement cost, and agreed value, and calculate ACV using depreciation for a sample dwelling loss

  • Identify the components of a homeowners policy: declarations, insuring agreement, conditions, exclusions, and endorsements

  • Explain coinsurance, deductible types, and loss-settlement conditions in commercial property forms

Your checkpoint

A completed worksheet solving five ACV vs. replacement cost settlement calculations with written justification for each depreciation figure

Week 3

Property and Casualty Insurance Basics

  • Outline the standard commercial general liability coverage parts (Coverage A, B, C) and distinguish occurrence from claims-made triggers

  • Explain negligence elements, comparative vs. contributory negligence, and how each affects liability claim evaluation

  • Interpret common exclusions (pollution, professional services, expected or intended injury) and describe how an adjuster documents an exclusion-based denial

  • Describe inland marine, crime, and umbrella/excess coverages at a level sufficient to recognize a coverage question and escalate it

Your checkpoint

A coverage-analysis matrix for one hypothetical liability loss, listing each policy part, whether coverage applies, and the reasoning

Week 4

Idaho Insurance Laws, Rules, and Regulations

  • Summarize Idaho's adjuster licensing framework, including who must hold a license, license types, and the role of the Idaho Department of Insurance

  • State Idaho continuing-education hour requirements and recordkeeping obligations for licensed adjusters

  • Explain Idaho requirements for timely claim acknowledgment, communication, and settlement offers under the state's unfair claim settlement practices rules

  • Identify Idaho-specific rules on producer compensation disclosure and prohibited acts in the business of insurance

Your checkpoint

A 15-question self-quiz on Idaho licensing and claim-practice rules, scored with a written list of every missed item and its correct rule

Week 5

Adjusting Practices and Claims Handling

  • Sequence the claim-handling lifecycle from first notice of loss through investigation, evaluation, negotiation, settlement, and file closure

  • Draft a reservation-of-rights letter that preserves the insurer's coverage defenses without waiving them

  • Explain how to conduct and document a recorded statement, including scope, consent, and handling of inconsistencies

  • Apply the concept of bad faith and the duty to investigate equally to a disputed claim scenario

Your checkpoint

A complete sample claim file outline for a fictional property loss, including investigation log entries, coverage analysis, and settlement rationale

Week 6

Adjusting Practices and Claims Handling & Ethical and Legal Responsibilities of Adjusters

  • Calculate indemnity for a total loss and a partial loss under both ACV and replacement cost, showing depreciation and deductible application

  • Describe the adjuster's handling of subrogation, salvage, and recovery opportunities in a closed claim

  • Explain the ethical duties of honesty, impartiality, confidentiality, and full disclosure, and identify conflicts of interest in adjusting

  • Distinguish an adjuster's fiduciary duty to the insurer from the obligation of fair dealing owed to the claimant

Your checkpoint

Two fully worked loss calculations (ACV and replacement cost) with an ethics commentary identifying at least three decision points where bad faith risk arises

Week 7

Ethical and Legal Responsibilities of Adjusters & Idaho Insurance Laws, Rules, and Regulations

  • Analyze case-style scenarios for unfair claim settlement practices and cite the applicable Idaho rule or statutory standard

  • Explain Idaho recordkeeping, privacy, and fraud-reporting obligations that apply to adjusters

  • Identify the consequences of license violations, including fines, suspension, and referral for criminal insurance fraud

  • Draft an ethical decision framework an adjuster can apply when a claim outcome conflicts with a supervisor's instruction

Your checkpoint

A written response to three ethics scenarios, each with a recommended course of action, the governing rule, and the risk if handled otherwise

Week 8

Insurance Principles and Concepts & Idaho Insurance Laws, Rules, and Regulations & Property and Casualty Insurance Basics & Adjusting Practices and Claims Handling & Ethical and Legal Responsibilities of Adjusters

  • Complete a timed 100-question practice exam weighted 20% per domain and score it by domain

  • Review every missed practice question and restate the underlying rule in your own words

  • Re-drill the two weakest domains until practice scores in those domains exceed 80%

  • Recite the Idaho licensing and claim-practice rules from memory without notes

Your checkpoint

A scored practice exam report with a domain-by-domain breakdown and a one-page final review sheet of your 20 most-missed facts

Milestones

Week 2: Score at least 75% on a self-made 20-question quiz covering insurance principles and property policy forms, and correctly solve all five ACV/replacement cost calculations

Week 4: Pass the 15-question Idaho rules self-quiz at 80% or better and correctly state the licensing and continuing-education requirements from memory

Week 6: Complete both loss calculations without reference material and produce a sample claim file that a reviewer rates as internally consistent from first notice to settlement

Week 8: Score 80% or higher on the full 100-question practice exam with no domain below 70%