ICDL Data Protection (ICDL) case studies
ICDL Data Protection · Put your knowledge to work in context.
ICDL Data Protection is an ICDL Professional module for people whose work involves handling personal data. The module description states that it covers data protection concepts and principles, data subject rights, data protection policies and measures, and regulatory compliance, and that it develops the skills needed to manage and process personal data in the context of GDPR. The ICDL Data Protection case studies are 5 cases and about 2,854 words.
1The Clinic's Waiting-Room Screens
A dental practice with three branches installs a digital check-in terminal in each waiting room. Patients type their name, date of birth, and reason for visit into a tablet; the screen then displays a queue list showing the last three characters of each patient's surname plus their appointment time, so people can see their position.
643 words, about 3 min2The Marketing List Built from Invoices
An online craft-supplies retailer has 60,000 customers. At checkout, a pre-ticked box reads: 'Tick to receive our newsletter and offers from selected partners.' The privacy notice mentions the newsletter but not partners.
448 words, about 2 min3The HR Spreadsheet and the Sick-Note
A logistics firm with 240 warehouse staff keeps a shared HR spreadsheet listing each employee's name, home address, bank details, and a free-text 'notes' column. Managers across three sites can all edit it.
597 words, about 3 min4The Cloud Backup Across Borders
A 30-person accountancy firm stores client tax records in a cloud accounting suite. The provider's servers are in the EU, but its support team is in a country outside the EU with no adequacy decision, and engineers can access customer data remotely to fix tickets.
568 words, about 3 min5The School App and the Parent's Objection
A secondary school adopts a parent-communication app. Parents must register with name, email, phone, and child's name and class.
598 words, about 3 min