CFM key terms
CFM · Get comfortable with the vocabulary.
- Preventive Maintenance (PM)
- Related: Condition-Based Maintenance, Work Order, Mean Time Between Failures
Scheduled servicing performed on equipment according to time or usage intervals to reduce breakdowns and extend asset life, rather than waiting for a failure to occur.
- Condition-Based Maintenance (CBM)
- Related: Preventive Maintenance (PM), Predictive Maintenance
Maintenance triggered by measured indicators such as vibration, temperature, or oil analysis that show equipment is degrading, so intervention happens just before functional failure.
- Predictive Maintenance
- Related: Condition-Based Maintenance (CBM), Internet of Things (IoT)
Use of trend data, sensors, and analytical models to forecast when a component will fail so maintenance can be planned before the failure occurs.
- Work Order
- Related: Computerized Maintenance Management System (CMMS), Preventive Maintenance (PM)
A formal authorization document that describes a maintenance task, assigns labor and materials, records time and cost, and closes out with completion notes for the asset history.
- Computerized Maintenance Management System (CMMS)
- Related: Work Order, Asset Register
Software that stores asset inventories, schedules work orders, tracks spare parts, and reports maintenance labor and cost data for facility operations.
- Mean Time Between Failures (MTBF)
- Related: Mean Time to Repair (MTTR), Reliability-Centered Maintenance (RCM)
The average operating time between consecutive breakdowns of a repairable asset, used to benchmark reliability and justify maintenance or replacement decisions.
- Mean Time to Repair (MTTR)
- Related: Mean Time Between Failures (MTBF), Uptime
The average elapsed time needed to restore an asset to working condition after a failure, including diagnosis, parts, and labor, reflecting maintainability and spares readiness.
- Reliability-Centered Maintenance (RCM)
- Related: Failure Mode and Effects Analysis (FMEA), Preventive Maintenance (PM)
A structured analysis that identifies asset functions, failure modes, and consequences to select the most cost-effective maintenance strategy for each failure mode.
- Failure Mode and Effects Analysis (FMEA)
- Related: Reliability-Centered Maintenance (RCM), Root Cause Analysis (RCA)
A team-based method that lists how a process or asset can fail, rates severity, likelihood, and detectability, and prioritizes actions to reduce the highest-risk failure modes.
- Root Cause Analysis (RCA)
- Related: Failure Mode and Effects Analysis (FMEA), Corrective Action
A structured investigation that traces an incident or repeated failure back to its underlying system causes so corrective actions prevent recurrence rather than just treating symptoms.
- Asset Register
- Related: Computerized Maintenance Management System (CMMS), Capital Renewal
A controlled inventory listing each maintained asset with identifiers, location, criticality, expected life, and replacement value, forming the basis for capital planning and maintenance scheduling.
- Scope Baseline
- Related: Work Breakdown Structure (WBS), Change Control
The approved project scope statement plus its work breakdown structure and dictionary, used to measure whether requested changes are inside or outside agreed project boundaries.
- Work Breakdown Structure (WBS)
- Related: Scope Baseline, Critical Path Method (CPM)
A hierarchical decomposition of project deliverables into manageable work packages that supports estimating, scheduling, assignment of responsibility, and progress control.
- Critical Path Method (CPM)
- Related: Float (Slack), Work Breakdown Structure (WBS)
A scheduling technique that identifies the longest dependent sequence of activities, showing which tasks have zero float and therefore determine the project completion date.
- Float (Slack)
- Related: Critical Path Method (CPM)
The amount of time an activity can be delayed without pushing the project finish date, used to decide where schedule pressure can be absorbed safely.
- Change Control
- Related: Scope Baseline, Lessons Learned
A formal process for requesting, evaluating, approving, and documenting modifications to scope, schedule, cost, or quality so approved baselines stay accurate and traceable.
- Lessons Learned
- Related: Change Control, Key Performance Indicator (KPI)
Documented insights from project execution, captured at milestones and closure, that record what worked, what failed, and what should change on future projects.
- Life-Cycle Costing
- Related: Capital Renewal, Return on Investment (ROI)
An analysis that totals acquisition, operating, maintenance, and disposal costs over an asset's full service life so capital decisions compare true long-term cost rather than purchase price alone.
- Capital Renewal
- Related: Life-Cycle Costing, Reserve Fund Study
Planned replacement of building systems and components that have reached the end of useful life, funded through reserves or capital budgets to preserve asset performance and value.
- Reserve Fund Study
- Related: Capital Renewal, Asset Register
A long-range assessment that inventories major components, estimates remaining useful life and replacement cost, and models funding contributions needed to meet future capital obligations.
- Return on Investment (ROI)
- Related: Life-Cycle Costing, Operating Budget
A ratio comparing net financial benefit to the cost of an investment, used to rank competing facility projects and justify spending to owners or executives.
- Operating Budget
- Related: Variance Reporting, Return on Investment (ROI)
The annual plan of recurring revenue and expense for running a facility, covering utilities, labor, contracts, and supplies, against which actual spending is monitored.
- Variance Reporting
- Related: Operating Budget, Key Performance Indicator (KPI)
Comparison of actual financial or operational results against budget or forecast, highlighting differences and their causes so managers can take corrective action.
- Key Performance Indicator (KPI)
- Related: Variance Reporting, Service Level Agreement (SLA)
A quantifiable measure tied to a strategic objective, such as cost per square foot or work order completion rate, used to track performance and guide improvement.
- Service Level Agreement (SLA)
- Related: Key Performance Indicator (KPI), Request for Proposal (RFP)
A written agreement defining the services a provider will deliver, the performance standards expected, and remedies if those standards are not met.
- Request for Proposal (RFP)
- Related: Service Level Agreement (SLA), Total Cost of Ownership (TCO)
A procurement document that states requirements, evaluation criteria, and contract terms, inviting suppliers to submit priced technical and commercial proposals for selection.
- Total Cost of Ownership (TCO)
- Related: Life-Cycle Costing, Request for Proposal (RFP)
The complete cost of acquiring, operating, maintaining, and eventually disposing of a purchased good or service, used to compare bids on more than headline price.
- Stakeholder Engagement Plan
- Related: Communication Plan, Change Management
A document identifying who is affected by or can influence a project, their interests and influence, and how and when they will be communicated with.
- Change Management
- Related: Stakeholder Engagement Plan, Communication Plan
The structured approach to preparing people for a process, technology, or workplace change, addressing resistance and building adoption so the intended benefits are realized.
- Communication Plan
- Related: Stakeholder Engagement Plan, Service Level Agreement (SLA)
A plan specifying what information will be shared with which audiences, in what format, at what frequency, and by whom, to keep stakeholders informed and aligned.
- Situational Leadership
- Related: Change Management, Stakeholder Engagement Plan
A leadership approach that adapts the amount of direction and support given to a person based on their competence and commitment for a specific task.
- Human Factors
- Related: Ergonomics, Safety Culture
The study of how people's physical, cognitive, and behavioral limits interact with tools, tasks, and environments, applied to design work that reduces error and injury.
- Ergonomics
- Related: Human Factors, Safety Culture
Designing workstations, tools, and tasks to fit human body dimensions and movement patterns, reducing musculoskeletal strain and improving comfort and productivity.
- Safety Culture
- Related: Human Factors, Corrective Action
The shared values, attitudes, and behaviors of an organization toward risk and injury prevention, reflected in reporting, learning, and willingness to speak up.
- Corrective Action
- Related: Root Cause Analysis (RCA), Plan-Do-Check-Act (PDCA)
A documented step taken to eliminate the cause of a detected nonconformity or incident so that it does not recur, tracked to completion and verified for effectiveness.
- Plan-Do-Check-Act (PDCA)
- Related: Corrective Action, Key Performance Indicator (KPI)
A repeating improvement cycle of planning a change, implementing it, checking results against expectations, and standardizing or adjusting based on what was learned.
- Benchmarking
- Related: Key Performance Indicator (KPI), Benchmarking
Comparing an organization's performance metrics and practices against peers or best-in-class operations to identify gaps and set realistic improvement targets.
- Building Information Modeling (BIM)
- Related: Internet of Things (IoT), Asset Register
A digital three-dimensional model of a facility enriched with asset and systems data, used for design coordination, construction, and ongoing operations and maintenance.
- Internet of Things (IoT)
- Related: Predictive Maintenance, Building Automation System (BAS)
A network of sensors and connected devices that collect and transmit real-time data on equipment and building conditions, enabling monitoring, automation, and predictive maintenance.
- Building Automation System (BAS)
- Related: Internet of Things (IoT), Energy Use Intensity (EUI)
A networked control system that monitors and regulates heating, ventilation, air conditioning, lighting, and other building equipment to maintain conditions and manage energy use.
- Energy Use Intensity (EUI)
- Related: Building Automation System (BAS), Benchmarking
A building's annual energy consumption divided by its floor area, allowing comparison of energy performance across buildings and tracking of efficiency improvements over time.
- Business Continuity Plan (BCP)
- Related: Business Impact Analysis (BIA), Emergency Operations Plan (EOP)
Documented procedures for keeping or restoring critical operations during and after a disruption, covering roles, alternate resources, and recovery priorities.
- Business Impact Analysis (BIA)
- Related: Business Continuity Plan (BCP), Recovery Time Objective (RTO)
A study identifying critical business functions, their dependencies, and the financial and operational consequences of disruption over time, used to set recovery priorities and targets.
- Recovery Time Objective (RTO)
- Related: Business Impact Analysis (BIA), Business Continuity Plan (BCP)
The maximum acceptable time a process or system can be unavailable after a disruption before consequences become unacceptable, guiding recovery resource planning.
- Emergency Operations Plan (EOP)
- Related: Business Continuity Plan (BCP), Tabletop Exercise
A facility plan defining response actions, evacuation routes, roles, and communication for emergencies such as fire, severe weather, or medical incidents.
- Tabletop Exercise
- Related: Emergency Operations Plan (EOP), Business Continuity Plan (BCP)
A discussion-based drill in which participants walk through a simulated emergency scenario to test plans, clarify roles, and reveal gaps without disrupting operations.
- Uptime
- Related: Mean Time to Repair (MTTR), Key Performance Indicator (KPI)
The proportion of scheduled time that a system or facility is available and functioning, a common measure of operational reliability and service performance.