CFM study materials
CFM study resources

CFM key terms

CFM · Get comfortable with the vocabulary.

Preventive Maintenance (PM)

Scheduled servicing performed on equipment according to time or usage intervals to reduce breakdowns and extend asset life, rather than waiting for a failure to occur.

Related: Condition-Based Maintenance, Work Order, Mean Time Between Failures
Condition-Based Maintenance (CBM)

Maintenance triggered by measured indicators such as vibration, temperature, or oil analysis that show equipment is degrading, so intervention happens just before functional failure.

Related: Preventive Maintenance (PM), Predictive Maintenance
Predictive Maintenance

Use of trend data, sensors, and analytical models to forecast when a component will fail so maintenance can be planned before the failure occurs.

Related: Condition-Based Maintenance (CBM), Internet of Things (IoT)
Work Order

A formal authorization document that describes a maintenance task, assigns labor and materials, records time and cost, and closes out with completion notes for the asset history.

Related: Computerized Maintenance Management System (CMMS), Preventive Maintenance (PM)
Computerized Maintenance Management System (CMMS)

Software that stores asset inventories, schedules work orders, tracks spare parts, and reports maintenance labor and cost data for facility operations.

Related: Work Order, Asset Register
Mean Time Between Failures (MTBF)

The average operating time between consecutive breakdowns of a repairable asset, used to benchmark reliability and justify maintenance or replacement decisions.

Related: Mean Time to Repair (MTTR), Reliability-Centered Maintenance (RCM)
Mean Time to Repair (MTTR)

The average elapsed time needed to restore an asset to working condition after a failure, including diagnosis, parts, and labor, reflecting maintainability and spares readiness.

Related: Mean Time Between Failures (MTBF), Uptime
Reliability-Centered Maintenance (RCM)

A structured analysis that identifies asset functions, failure modes, and consequences to select the most cost-effective maintenance strategy for each failure mode.

Related: Failure Mode and Effects Analysis (FMEA), Preventive Maintenance (PM)
Failure Mode and Effects Analysis (FMEA)

A team-based method that lists how a process or asset can fail, rates severity, likelihood, and detectability, and prioritizes actions to reduce the highest-risk failure modes.

Related: Reliability-Centered Maintenance (RCM), Root Cause Analysis (RCA)
Root Cause Analysis (RCA)

A structured investigation that traces an incident or repeated failure back to its underlying system causes so corrective actions prevent recurrence rather than just treating symptoms.

Related: Failure Mode and Effects Analysis (FMEA), Corrective Action
Asset Register

A controlled inventory listing each maintained asset with identifiers, location, criticality, expected life, and replacement value, forming the basis for capital planning and maintenance scheduling.

Related: Computerized Maintenance Management System (CMMS), Capital Renewal
Scope Baseline

The approved project scope statement plus its work breakdown structure and dictionary, used to measure whether requested changes are inside or outside agreed project boundaries.

Related: Work Breakdown Structure (WBS), Change Control
Work Breakdown Structure (WBS)

A hierarchical decomposition of project deliverables into manageable work packages that supports estimating, scheduling, assignment of responsibility, and progress control.

Related: Scope Baseline, Critical Path Method (CPM)
Critical Path Method (CPM)

A scheduling technique that identifies the longest dependent sequence of activities, showing which tasks have zero float and therefore determine the project completion date.

Related: Float (Slack), Work Breakdown Structure (WBS)
Float (Slack)

The amount of time an activity can be delayed without pushing the project finish date, used to decide where schedule pressure can be absorbed safely.

Related: Critical Path Method (CPM)
Change Control

A formal process for requesting, evaluating, approving, and documenting modifications to scope, schedule, cost, or quality so approved baselines stay accurate and traceable.

Related: Scope Baseline, Lessons Learned
Lessons Learned

Documented insights from project execution, captured at milestones and closure, that record what worked, what failed, and what should change on future projects.

Related: Change Control, Key Performance Indicator (KPI)
Life-Cycle Costing

An analysis that totals acquisition, operating, maintenance, and disposal costs over an asset's full service life so capital decisions compare true long-term cost rather than purchase price alone.

Related: Capital Renewal, Return on Investment (ROI)
Capital Renewal

Planned replacement of building systems and components that have reached the end of useful life, funded through reserves or capital budgets to preserve asset performance and value.

Related: Life-Cycle Costing, Reserve Fund Study
Reserve Fund Study

A long-range assessment that inventories major components, estimates remaining useful life and replacement cost, and models funding contributions needed to meet future capital obligations.

Related: Capital Renewal, Asset Register
Return on Investment (ROI)

A ratio comparing net financial benefit to the cost of an investment, used to rank competing facility projects and justify spending to owners or executives.

Related: Life-Cycle Costing, Operating Budget
Operating Budget

The annual plan of recurring revenue and expense for running a facility, covering utilities, labor, contracts, and supplies, against which actual spending is monitored.

Related: Variance Reporting, Return on Investment (ROI)
Variance Reporting

Comparison of actual financial or operational results against budget or forecast, highlighting differences and their causes so managers can take corrective action.

Related: Operating Budget, Key Performance Indicator (KPI)
Key Performance Indicator (KPI)

A quantifiable measure tied to a strategic objective, such as cost per square foot or work order completion rate, used to track performance and guide improvement.

Related: Variance Reporting, Service Level Agreement (SLA)
Service Level Agreement (SLA)

A written agreement defining the services a provider will deliver, the performance standards expected, and remedies if those standards are not met.

Related: Key Performance Indicator (KPI), Request for Proposal (RFP)
Request for Proposal (RFP)

A procurement document that states requirements, evaluation criteria, and contract terms, inviting suppliers to submit priced technical and commercial proposals for selection.

Related: Service Level Agreement (SLA), Total Cost of Ownership (TCO)
Total Cost of Ownership (TCO)

The complete cost of acquiring, operating, maintaining, and eventually disposing of a purchased good or service, used to compare bids on more than headline price.

Related: Life-Cycle Costing, Request for Proposal (RFP)
Stakeholder Engagement Plan

A document identifying who is affected by or can influence a project, their interests and influence, and how and when they will be communicated with.

Related: Communication Plan, Change Management
Change Management

The structured approach to preparing people for a process, technology, or workplace change, addressing resistance and building adoption so the intended benefits are realized.

Related: Stakeholder Engagement Plan, Communication Plan
Communication Plan

A plan specifying what information will be shared with which audiences, in what format, at what frequency, and by whom, to keep stakeholders informed and aligned.

Related: Stakeholder Engagement Plan, Service Level Agreement (SLA)
Situational Leadership

A leadership approach that adapts the amount of direction and support given to a person based on their competence and commitment for a specific task.

Related: Change Management, Stakeholder Engagement Plan
Human Factors

The study of how people's physical, cognitive, and behavioral limits interact with tools, tasks, and environments, applied to design work that reduces error and injury.

Related: Ergonomics, Safety Culture
Ergonomics

Designing workstations, tools, and tasks to fit human body dimensions and movement patterns, reducing musculoskeletal strain and improving comfort and productivity.

Related: Human Factors, Safety Culture
Safety Culture

The shared values, attitudes, and behaviors of an organization toward risk and injury prevention, reflected in reporting, learning, and willingness to speak up.

Related: Human Factors, Corrective Action
Corrective Action

A documented step taken to eliminate the cause of a detected nonconformity or incident so that it does not recur, tracked to completion and verified for effectiveness.

Related: Root Cause Analysis (RCA), Plan-Do-Check-Act (PDCA)
Plan-Do-Check-Act (PDCA)

A repeating improvement cycle of planning a change, implementing it, checking results against expectations, and standardizing or adjusting based on what was learned.

Related: Corrective Action, Key Performance Indicator (KPI)
Benchmarking

Comparing an organization's performance metrics and practices against peers or best-in-class operations to identify gaps and set realistic improvement targets.

Related: Key Performance Indicator (KPI), Benchmarking
Building Information Modeling (BIM)

A digital three-dimensional model of a facility enriched with asset and systems data, used for design coordination, construction, and ongoing operations and maintenance.

Related: Internet of Things (IoT), Asset Register
Internet of Things (IoT)

A network of sensors and connected devices that collect and transmit real-time data on equipment and building conditions, enabling monitoring, automation, and predictive maintenance.

Related: Predictive Maintenance, Building Automation System (BAS)
Building Automation System (BAS)

A networked control system that monitors and regulates heating, ventilation, air conditioning, lighting, and other building equipment to maintain conditions and manage energy use.

Related: Internet of Things (IoT), Energy Use Intensity (EUI)
Energy Use Intensity (EUI)

A building's annual energy consumption divided by its floor area, allowing comparison of energy performance across buildings and tracking of efficiency improvements over time.

Related: Building Automation System (BAS), Benchmarking
Business Continuity Plan (BCP)

Documented procedures for keeping or restoring critical operations during and after a disruption, covering roles, alternate resources, and recovery priorities.

Related: Business Impact Analysis (BIA), Emergency Operations Plan (EOP)
Business Impact Analysis (BIA)

A study identifying critical business functions, their dependencies, and the financial and operational consequences of disruption over time, used to set recovery priorities and targets.

Related: Business Continuity Plan (BCP), Recovery Time Objective (RTO)
Recovery Time Objective (RTO)

The maximum acceptable time a process or system can be unavailable after a disruption before consequences become unacceptable, guiding recovery resource planning.

Related: Business Impact Analysis (BIA), Business Continuity Plan (BCP)
Emergency Operations Plan (EOP)

A facility plan defining response actions, evacuation routes, roles, and communication for emergencies such as fire, severe weather, or medical incidents.

Related: Business Continuity Plan (BCP), Tabletop Exercise
Tabletop Exercise

A discussion-based drill in which participants walk through a simulated emergency scenario to test plans, clarify roles, and reveal gaps without disrupting operations.

Related: Emergency Operations Plan (EOP), Business Continuity Plan (BCP)
Uptime

The proportion of scheduled time that a system or facility is available and functioning, a common measure of operational reliability and service performance.

Related: Mean Time to Repair (MTTR), Key Performance Indicator (KPI)