Illinois CNA study materials
Illinois CNA study resources

Illinois CNA cheat sheet

Illinois CNA · Keep the key ideas within reach.

Quick reference

Basic Nursing Skills

  • Normal adult ranges: pulse 60–100 beats per minute, respirations 12–20 per minute, oral temperature about 97.6–99.6 °F (36.5–37.5 °C).

  • An axillary temperature reads about 1 °F lower than an oral temperature; a rectal temperature reads about 1 °F higher.

  • Count respirations for 30 seconds and multiply by 2 when the rhythm is regular; count a full 60 seconds when the rhythm is irregular.

  • Pulse deficit = apical rate minus radial rate; two staff count at the same time for one full minute.

  • An apical pulse is heard at the fifth intercostal space at the left midclavicular line and is counted for one full minute.

  • Intake and output are recorded in milliliters: 1 ounce = 30 mL and 1 cc = 1 mL.

  • Weigh residents at the same time of day, on the same scale, in the same amount of clothing, and record the unit used.

  • A blood pressure of 140/90 mmHg or higher, or any sudden change in vital signs, is reported to the nurse.

  • Rectal temperatures are avoided in residents who have had rectal surgery or who have diarrhea.

Quick reference

Personal Care Skills

  • Wash from cleanest to dirtiest: face and neck first, perineal area last, using a clean part of the washcloth for each area.

  • Perineal care always moves front to back, from the urethra toward the rectum, to keep bowel bacteria out of the urinary tract.

  • Dress the weak or affected side first; when undressing, remove clothing from the unaffected side first.

  • An electric razor is used for residents taking anticoagulants or with shaky hands; a blade razor is used only when the resident normally shaves that way and is not on blood thinners.

  • Clean dentures over a washcloth-lined basin or a basin of water; store them in a labeled container when they are out of the mouth.

  • Soak nails before filing, file in one direction, and do not clip the nails of residents with diabetes or poor circulation without nurse approval.

  • Reposition an immobile resident at least every 2 hours and keep heels and other bony prominences off the mattress.

  • Report any reddened skin area that does not blanch when pressed, and keep the skin clean and dry.

Quick reference

Mental Health and Social Service Needs

  • Any statement of hopelessness, self-harm, or suicide is reported to the nurse immediately; the CNA never promises to keep it secret.

  • Depression indicators include persistent sadness, appetite change, sleep change, withdrawal from activities, and loss of interest; the CNA reports these rather than diagnosing them.

  • Validate feelings instead of arguing: accept the emotion expressed even when the stated fact is wrong and no harm is involved.

  • Reality orientation uses calm, repeated statements of person, place, time, and situation, supported by calendars and clocks.

  • Reminiscence uses photos, music, and familiar objects to prompt positive memories and conversation.

  • Common defense mechanisms include denial, regression, projection, and rationalization; recognize them without confronting the resident.

  • Active listening: face the resident at eye level, do not interrupt, restate what was said, and allow silence for processing.

  • When a resident is angry, stay calm, acknowledge the feeling, give space as safety allows, and never argue or use physical force.

Quick reference

Resident Rights

  • OBRA 1987, the Nursing Home Reform Act, is the federal law that established residents' rights in nursing facilities.

  • Residents are free from physical, verbal, sexual, and mental abuse, corporal punishment, and involuntary seclusion.

  • Knock and wait for an answer before entering; close doors and curtains during care; keep resident information confidential.

  • A resident may refuse any treatment or care; the CNA stops, notifies the nurse, and documents the refusal.

  • Physical and chemical restraints require a physician's order, must treat a medical symptom, and are never used for discipline or staff convenience.

  • Residents may voice grievances without fear of retaliation, and the facility must investigate and respond.

  • Suspected abuse or neglect is reported to the supervisor immediately; Illinois also receives reports through the IDPH Nursing Home Complaint Hotline, 1-800-252-4343.

  • Residents have the right to privacy in care and in communication, including mail, telephone calls, and visitors.

Quick reference

Care of Cognitively Impaired Residents

  • Alzheimer's disease is the most common cause of dementia; it is progressive, irreversible, and not a normal part of aging.

  • Early stage: short-term memory loss, repeated questions, misplacing items; middle stage: wandering, agitation, need for ADL assistance; late stage: loss of speech, swallowing difficulty, incontinence.

  • Use short, simple sentences with one question or direction at a time, and allow extra time for a response.

  • Do not argue with or correct a false belief; redirect the conversation or the activity instead.

  • Sundowning is increased confusion and agitation in the late afternoon or evening; reduce noise and stimulation and keep routines consistent.

  • For wandering: provide safe walking, secure exits, identification, and purposeful activity; restraints are not a treatment for wandering.

  • Supervise cognitively impaired residents closely in the bathroom and shower and during meals, because judgment and swallowing safety are reduced.

  • Procedural memory (how to perform familiar tasks) is often preserved longer than factual memory; demonstrate and guide rather than take over.

Quick reference

Basic Restorative Services

  • Range of motion is performed in the direction the joint naturally moves; never force a joint past resistance or to the point of pain.

  • Passive ROM means staff move the joint; active ROM means the resident moves it; active-assistive ROM means the resident moves it with some help.

  • Support the body part above and below the joint during ROM and during transfers.

  • Check the skin under splints, braces, and prostheses each time they are applied or removed, and report redness or breakdown.

  • Provide setup and cues, then let the resident do as much self-care as possible; independence is the goal of restorative care.

  • Apply a gait belt snugly over clothing with room for two fingers, and walk on the resident's weaker side.

  • Contractures are prevented by body alignment in bed, daily range of motion, and ordered footboards or splints.

  • When a resident begins to fall, do not try to catch or hold the person up; lower the resident gently to the floor while protecting the head.

Quick reference

Infection Control

  • Hand hygiene is the single most effective way to prevent infection; wash with soap and water for at least 20 seconds.

  • Use alcohol-based hand rub when hands are not visibly soiled; use soap and water when hands are soiled and after caring for a resident with C. difficile.

  • Wash hands before and after every resident contact, after removing gloves, and after touching contaminated equipment.

  • Donning order: gown, mask, goggles, gloves. Doffing order: gloves, goggles, gown, mask, then hand hygiene.

  • Standard precautions apply to every resident regardless of diagnosis; all blood and body fluids are treated as potentially infectious.

  • Gloves do not replace hand washing and are changed between tasks and between residents.

  • Contact precautions (MRSA, C. difficile, scabies) require gown and gloves; add a mask and eye protection when splashing is likely.

  • Never recap, bend, or break a needle; place it directly into the sharps container and report any exposure at once.

  • Clean from clean areas to dirty areas, and disinfect shared equipment between residents.

Quick reference

Safety and Emergency Procedures

  • RACE: Rescue anyone in danger, Alarm, Contain the fire by closing doors, Extinguish or Evacuate.

  • PASS: Pull the pin, Aim at the base of the fire, Squeeze the handle, Sweep side to side.

  • Oxygen safety: no smoking or open flames nearby, no petroleum-based products on the face or hands, cylinders stored upright and secured.

  • Conscious adult choking: abdominal thrusts above the navel; if the resident becomes unresponsive, lower to the floor and start CPR.

  • Seizure: do not restrain and put nothing in the mouth; protect the head, time the seizure, and turn the resident to the side afterward.

  • Fall prevention: bed in the lowest position, call light within reach, pathways clear, non-skid footwear, and prompt answering of call lights.

  • Incident reports record facts objectively; the CNA does not admit fault or blame others and follows facility policy on where the report is filed.

  • Chest pain: stop the activity, place the resident in a comfortable resting position, notify the nurse immediately, and stay with the resident.

  • Never leave a resident unattended in a bathtub, on a toilet, or on a commode.