Assam ASSEB Higher Secondary Skill Subject IT/ITeS case studies
Assam ASSEB Higher Secondary Skill Subject IT/ITeS · Put your knowledge to work in context.
The Assam ASSEB Higher Secondary Skill Subject in IT/ITeS is a vocational stream subject taken alongside general higher secondary coursework under the Assam State School Education Board (ASSEB). It suits students who want a school-leaving qualification with a visible, employable skill attached - useful whether you plan to enter a BPO or data-entry role after Class 12, continue to a diploma or degree in IT, or run a small digital services business of your own. The Assam ASSEB Higher Secondary Skill Subject IT/ITeS case studies are 5 cases and about 3,251 words.
1The #N/A Fee Register
At a coaching centre in Guwahati, the owner maintains one workbook for 412 fee receipts. The 'Fees' sheet has Receipt No, Student ID, Name, Course, Amount and Date; the 'Students' sheet has Student ID, Name, Course and Phone.
664 words, about 3 min2Duplicate Patients at the Immunisation Camps
A district health society ran six immunisation camps and collected 1,840 paper registration forms. A volunteer entered everything into one LibreOffice Base table called CampData with columns FormNo, PatientName, Age, Sex, Village, CampDate, CampLocation, ScreeningResult and FollowUpDue.
667 words, about 3 min3The Agent With Three Transfers
At a 60-seat inbound BPO in Guwahati, agent R handles a telecom client's postpaid billing queue. Last month: average handle time (AHT) 610 seconds against a 480-second target; first-call resolution (FCR) 61% against 85%; QA score 72% against 80%; repeat calls within 72 hours 14%; schedule adherence 80%.
626 words, about 3 min4The Vendor Bank-Change Email
A 42-employee ITeS firm in Guwahati pays overseas vendors by bank transfer. The accounts executive, M, receives an email from [email protected] asking to change the beneficiary account for an upcoming invoice of USD 18,400.
606 words, about 3 min5The Attendance Script That Cries Wolf
A Class XI teacher at a Guwahati school has 64 students. Attendance is exported from a register into a CSV with columns Roll, Name, DaysPresent, TotalDays and FeeStatus.
688 words, about 3 min