BoB Office Assistant study materials
BoB Office Assistant study resources

BoB Office Assistant key terms

BoB Office Assistant · Get comfortable with the vocabulary.

Syllogism

A reasoning topic where two or more statements are assumed true and you decide which conclusions must follow logically, using terms like all, some, and no.

Related: Venn Diagram Method, Assumption
Venn Diagram Method

A way of drawing circles to represent sets in syllogism questions, so you can see which conclusions are forced and which are only possible.

Related: Syllogism, Possibility Case
Possibility Case

A conclusion in syllogism that is not certain but can be true under at least one valid arrangement of the sets; it is accepted only when the question asks for possibility.

Related: Venn Diagram Method, Syllogism
Assumption

An unstated idea the author must have accepted for the argument to hold; in reasoning questions you pick the option the passage depends on but does not say.

Related: Inference, Conclusion
Inference

A statement that follows from the given information without extra assumptions, though it may not be the main point the author is making.

Related: Assumption, Conclusion
Conclusion

The main claim the author wants you to accept, usually signalled by words such as therefore, hence, or thus.

Related: Assumption, Inference
Blood Relation Puzzle

A reasoning question that describes family links in words or coded symbols and asks how two people are related, for example as father, niece, or brother-in-law.

Related: Coded Inequality, Direction Sense
Direction Sense

A reasoning question tracking a person's movement through turns and distances, requiring you to find the final direction or the shortest distance from the start.

Related: Blood Relation Puzzle, Seating Arrangement
Seating Arrangement

A puzzle placing people in a row or around a circle using clues about who sits next to, opposite, or left of whom, answered by building one consistent layout.

Related: Direction Sense, Puzzle and Arrangement
Puzzle and Arrangement

The broader question family covering floor, scheduling, and grouping puzzles where several clues must be combined into a single valid arrangement.

Related: Seating Arrangement, Coded Inequality
Coded Inequality

A reasoning question using symbols such as @ or # in place of greater-than and less-than signs, where you decode the symbols and test which conclusion is definitely true.

Related: Blood Relation Puzzle, Syllogism
Alphanumeric Series

A sequence mixing letters, digits, and symbols where questions ask which element is nth to the left or right, or how many elements sit between two given ones.

Related: Number Series, Coding-Decoding
Coding-Decoding

A reasoning question in which words or letters are replaced by other letters or symbols under a fixed rule, and you must apply or identify that rule.

Related: Alphanumeric Series, Odd One Out
Odd One Out

A question giving a group of items where all but one share a common property; you identify the item that breaks the pattern.

Related: Coding-Decoding, Number Series
Data Sufficiency

A question where you are not asked for the answer itself but whether the given statements supply enough information to reach a unique answer.

Related: Statement Sufficiency, Data Interpretation
Statement Sufficiency

The judgement in data sufficiency about whether one statement alone, each statement alone, both together, or neither is enough to answer the question.

Related: Data Sufficiency, Data Interpretation
Data Interpretation

A set of questions based on a table, bar chart, line graph, or pie chart, requiring you to read values and compute ratios, differences, or percentages from them.

Related: Pie Chart, Approximation
Pie Chart

A circle divided into sectors where each sector's angle or share represents a proportion of the total; converting degrees to values is a common calculation.

Related: Data Interpretation, Percentage
Percentage

A fraction expressed out of one hundred, used to compare quantities and to compute profit, loss, discount, and interest in numerical ability questions.

Related: Profit and Loss, Simple Interest
Profit and Loss

Arithmetic about buying and selling where profit or loss is measured against cost price, and questions often involve marked price and successive discounts.

Related: Percentage, Simple Interest
Simple Interest

Interest calculated only on the original principal for the whole period, using principal times rate times time divided by one hundred.

Related: Compound Interest, Percentage
Compound Interest

Interest calculated on the principal plus previously earned interest, so the amount grows each period and exceeds simple interest over the same term.

Related: Simple Interest, Percentage
Ratio and Proportion

Comparing two quantities by division and equating two such comparisons; used to split amounts and to solve mixture and partnership problems.

Related: Average, Time and Work
Average

The sum of a set of values divided by how many values there are; questions often involve changes in average when a member is added or replaced.

Related: Ratio and Proportion, Number Series
Time and Work

Problems where workers or pipes complete a task at given rates; the standard approach converts each rate to a fraction of the work done per day or hour.

Related: Time Speed and Distance, Ratio and Proportion
Time Speed and Distance

Problems linking distance, speed, and time, including relative speed for trains and boats, where unit conversion between km/h and m/s is frequently needed.

Related: Time and Work, Average
Number Series

A list of numbers following a hidden rule such as addition, multiplication, or squares; you find the rule and supply the missing or wrong term.

Related: Alphanumeric Series, Approximation
Approximation

Rounding numbers to convenient values so an answer can be estimated quickly, a common shortcut in numerical ability sections with tight time limits.

Related: Number Series, Data Interpretation
Quadratic Equation

An equation of the form ax squared plus bx plus c equals zero; comparison questions ask you to relate the roots of two such equations.

Related: Number Series, Approximation
Synonym

A word with a meaning close to another word; synonym questions test whether you can match a given word to the option nearest in sense.

Related: Antonym, Contextual Usage
Antonym

A word opposite in meaning to another; antonym questions ask you to pick the option that most nearly reverses the given word's sense.

Related: Synonym, Contextual Usage
Contextual Usage

Choosing the word or phrase that fits the meaning and grammar of a particular sentence, rather than the option that merely looks familiar.

Related: Synonym, Fill in the Blanks
Fill in the Blanks

A question with one or more gaps in a sentence or passage where you select the option that completes it correctly in grammar and meaning.

Related: Contextual Usage, Cloze Test
Cloze Test

A short passage with several numbered blanks; you choose the best word for each blank, using the surrounding sentences as context.

Related: Fill in the Blanks, Reading Comprehension
Reading Comprehension

A passage followed by questions on its main idea, details, tone, and implied meaning; answers must be supported by the text, not by outside knowledge.

Related: Cloze Test, Inference
Error Spotting

A question where a sentence is divided into parts and you identify the part containing a grammatical error, or confirm that none exists.

Related: Subject-Verb Agreement, Sentence Rearrangement
Subject-Verb Agreement

The rule that a verb must match its subject in number and person, a frequent error source with collective nouns and phrases between subject and verb.

Related: Error Spotting, Sentence Rearrangement
Sentence Rearrangement

A question giving jumbled parts or sentences that must be reordered into a coherent paragraph or sentence using grammar and logical flow clues.

Related: Error Spotting, Cloze Test
Repo Rate

The interest rate at which the central bank lends short-term funds to commercial banks against securities; raising it generally makes borrowing costlier.

Related: Reverse Repo Rate, CRR
Reverse Repo Rate

The rate at which the central bank absorbs surplus funds from commercial banks; it usually sits below the repo rate and is used to drain liquidity.

Related: Repo Rate, CRR
CRR

Cash Reserve Ratio: the share of a bank's net demand and time liabilities that must be held as cash with the central bank, earning no interest.

Related: SLR, Repo Rate
SLR

Statutory Liquidity Ratio: the share of net demand and time liabilities a bank must hold in liquid assets such as government securities, cash, or gold.

Related: CRR, Repo Rate
NPA

Non-Performing Asset: a loan on which principal or interest has remained overdue for more than ninety days, requiring the bank to make provisions.

Related: Provisioning, SARFAESI Act
Provisioning

Money a bank sets aside from profit to cover expected losses on doubtful or bad loans, which reduces reported profit for that period.

Related: NPA, Capital Adequacy Ratio
Capital Adequacy Ratio

A measure of a bank's capital relative to its risk-weighted assets, showing how far losses can be absorbed before depositors are exposed.

Related: Provisioning, Basel Norms
Basel Norms

International standards on bank capital, risk management, and liquidity issued by the Basel Committee; Indian banks follow the Basel III framework.

Related: Capital Adequacy Ratio, NPA
SARFAESI Act

A law letting secured creditors enforce security interests and take possession of pledged assets without going to court, used to recover bad loans.

Related: NPA, Provisioning
KYC

Know Your Customer: the mandatory process of verifying a customer's identity and address before opening an account or allowing certain transactions.

Related: AML, Priority Sector Lending
AML

Anti-Money Laundering: rules and checks banks follow to detect and report transactions that may involve the proceeds of crime.

Related: KYC, NPA
Priority Sector Lending

A rule requiring banks to give a minimum share of credit to sectors such as agriculture, small businesses, education, and housing.

Related: KYC, Financial Inclusion
Financial Inclusion

Efforts to bring unbanked and underserved people into the formal financial system through accounts, credit, insurance, and digital payments.

Related: Priority Sector Lending, UPI
UPI

Unified Payments Interface: a system operated by NPCI that lets users transfer money instantly between bank accounts using a virtual address on a mobile app.

Related: Financial Inclusion, NEFT
NEFT

National Electronic Funds Transfer: a retail payment system for transferring funds between banks, settled in batches at fixed intervals through the RBI.

Related: RTGS, UPI
RTGS

Real Time Gross Settlement: a system for large-value fund transfers settled one by one in real time, with a prescribed minimum transaction amount.

Related: NEFT, UPI
Base Rate

The minimum interest rate a bank may charge on loans, calculated from its cost of funds and other factors; replaced largely by the MCLR system.

Related: Repo Rate, Capital Adequacy Ratio