Haryana BSEH Senior Secondary NSQF Beauty and Wellness flashcards

31 cards. Read the term and the definition here. The deck at the top of this page is optional.

NSQF

National Skills Qualifications Framework: a competency-based framework that assigns vocational qualifications to levels, allowing learners to progress through recognised skill levels and compare qualifications across sectors.

Patch test

A small application of a product, usually behind the ear or in the elbow crease, checked after 24 to 48 hours to detect an allergic reaction before a full service.

Disinfection

The use of a chemical agent at a labelled dilution and contact time to destroy most pathogenic microorganisms on tools and surfaces, but not necessarily bacterial spores.

Informed consent

A client's agreement to a service after being told the likely result, the risks, the alternatives and the cost, given freely and recorded before the service begins.

Porosity test

A strand of clean hair placed in water: floating indicates low porosity, slow sinking indicates normal porosity, and fast sinking indicates high porosity and rapid absorption.

Client record card

A document holding the client's contact and allergy details, analysis results, products and strengths used, timings, consent and patch-test results for continuity and legal evidence.

Stratum corneum

The outermost layer of the epidermis, made of flattened dead keratin-filled cells that form the skin's main barrier against water loss and infection.

Cortex

The middle and thickest layer of a hair shaft, containing keratin and melanin; it gives hair its strength, elasticity and natural colour.

Developer volume

A measure of the concentration of hydrogen peroxide in a colour developer: 10 volume is deposit only, 20 volume lifts one to two levels, 30 volume two to three, 40 volume maximum lift.

Eponychium

The living cuticle tissue that seals the base of the nail plate and protects the matrix; it is pushed back gently during a manicure and not cut away.

Threading

A depilation method in which a twisted cotton thread traps and pulls hair from the follicle along the skin surface, commonly used on eyebrows and the upper lip.

Par level

The minimum stock quantity of a product that must remain on the shelf before a reorder is placed, set so that supply covers the supplier lead time.

Humectant

An ingredient such as glycerin that attracts and holds water in the hair or skin, increasing hydration when humidity allows.

Break-even point

The number of services at which total revenue equals total costs, calculated as fixed costs divided by the contribution per service.

Active listening

Giving full attention to a speaker without interrupting, then confirming understanding by summarising what was heard before responding.

Scope of practice

The boundary of services a technician is trained and insured to perform; diagnosing or treating medical conditions lies outside it and is referred to a doctor.

Sharps container

A puncture-resistant, labelled container used to dispose of blades and other sharp items safely, preventing needle-stick and cut injuries during waste handling.

Digital client record

A password-protected electronic file holding the same consultation, patch-test, product and consent details as a paper card, subject to the same confidentiality duty.

Portfolio

A collection of a technician's own work showing a range of services, the products and technique used, and reflective notes, used for assessment and job applications.

Chemical eye splash

A first-aid emergency: flush the eye with clean cool water for at least 15 minutes, remove contact lenses if present, and seek medical help immediately.

Professional grooming

A technician's own cleanliness and presentation, including clean uniform, tied-back hair, short nails and no strong fragrance, which signals hygiene standards to clients.

Contraindication

A condition or circumstance that makes a service unsafe for a particular client, such as active infection, broken skin or a relevant medication, requiring deferral or referral.

Upselling

Offering an additional or upgraded service that genuinely meets a need identified in consultation, without pressure and without selling a treatment the client does not need.

Quality audit

A scheduled check of hygiene records, patch-test records, tool disinfection logs and product expiry dates, scored against a checklist with corrective actions recorded.

Continuing professional development

Ongoing training recorded as courses, hours and certificates, keeping technique, product knowledge and safety practice current as products and rules change.

Ergonomics

Designing the workstation and working posture so that shoulders stay relaxed and wrists straight, reducing repetitive strain and back injury in the technician.

Data protection

The duty to store client personal and health data securely, limit access to those who need it, and allow the client to see and correct their data.

Handover

A written and spoken transfer of information between colleagues about a client's service, products used, any reaction and the next appointment.

Practical assessment checklist

A scoring sheet used in practical exams that marks consultation, hygiene, tool set-up, technique, timing, client comfort, finishing and clean-down against stated criteria.

Service standard

A written, observable behaviour that defines the expected level of service at each stage of the customer journey, such as greeting by name or explaining each step.

Contribution per service

The price of a service minus its variable cost, showing how much each service contributes toward covering fixed costs and then generating profit.