IRDAI POSP General case studies
IRDAI POSP General · Put your knowledge to work in context.
The IRDAI POSP General credential is a certification for individuals who want to sell general (non-life) insurance products as Point of Sales Persons under India's insurance distribution framework. It suits aspirants entering insurance distribution, bank and NBFC staff, and agents who want to sell motor, health, property and personal accident covers. The examination is multiple choice and is organised around four areas: the role, mandate and regulation of the Insurance Regulatory and Development Authority of India (IRDAI); insurance fundamentals and principles; general insurance products including standard products; and policyholder protection, grievance redressal and ethical sales practices. Because the syllabus is broad but shallow, preparation should follow the published domain weights rather than personal interest. The IRDAI POSP General case studies are 5 cases and about 3,169 words.
1The delivery rider shown as 'private use'
Ravi, 29, buys a used 125 cc scooter for Rs 62,000 and approaches POSP Meera for cover. He tells her plainly that he rides six to seven hours a day for a food-delivery platform.
666 words, about 3 min2The gig worker sold an accident-only policy
Sunita, 41, earns Rs 22,000 a month riding for a delivery platform. She has no dependants, Rs 1.5 lakh in savings and a Rs 2 lakh group health cover from the platform with a 10% co-pay and a room-rent cap.
644 words, about 3 min3The discount, the blank form and the rejected claim
Deepak, a POSP, sells a family floater health policy with an annual premium of Rs 8,500. The customer, Mr Bose, haggles, and Deepak offers to pay Rs 1,500 'from his commission' as a discount.
611 words, about 3 min4The fire claim rejected on day 75
Rehana runs a garment shop and insures stock and fittings for Rs 6.5 lakh. A fire destroys stock; she reports the claim the same day.
645 words, about 3 min5The used car with borrowed no-claim bonus
Farhan buys a used 2019 hatchback for Rs 4.2 lakh. The seller's motor policy expired 40 days before the sale.
603 words, about 3 min