PSEB SS Fundamentals of E-Business flashcards

32 cards. Read the term and the definition here. The deck at the top of this page is optional.

E-business definition

The use of digital networks and information technology to conduct and support business processes, including selling, procurement, customer service, collaboration, and internal operations.

E-commerce definition

The subset of e-business focused on commercial transactions-buying and selling goods, services, or information-conducted over the Internet or other electronic networks.

B2B model

Business-to-business e-commerce, where organizations transact with other organizations, such as manufacturers buying raw materials or wholesalers supplying retailers.

B2C model

Business-to-consumer e-commerce, where firms sell products or services directly to individual end customers through online stores or marketplaces.

C2C model

Consumer-to-consumer e-commerce, where individuals sell to other individuals, typically through an online platform that provides listings, payments, and feedback.

C2B model

Consumer-to-business e-commerce, where individuals offer services, content, or influence to firms, such as freelancers bidding on projects or influencers promoting products.

Subscription revenue model

A revenue model in which customers pay a recurring fee-monthly or annually-for continued access to a product or service, such as software or streaming content.

Advertising revenue model

A revenue model where a website or app earns income by displaying ads or sponsored content to its audience, often priced by impressions, clicks, or conversions.

Transaction fee model

A revenue model where the intermediary charges a commission or fee per completed transaction, common in marketplaces, payment processors, and booking platforms.

Affiliate revenue model

A revenue model where a site earns a commission by referring visitors to another merchant, who pays when the referral results in a sale or lead.

EDI

Electronic Data Interchange: computer-to-computer exchange of standardized business documents such as purchase orders and invoices between trading partners in a structured format.

Intranet

A private internal network using Internet technologies, accessible only to an organization's employees, used for internal communication, collaboration, and business applications.

Extranet

A controlled private network that extends part of an organization's intranet to trusted external partners such as suppliers or customers for collaboration and transactions.

Disintermediation

The removal of intermediaries from a distribution channel, for example when a manufacturer sells directly to consumers online instead of through wholesalers and retailers.

Reintermediation

The introduction of new intermediaries in an online value chain, such as comparison sites, aggregators, or marketplaces that add value between producers and consumers.

M-commerce

Mobile commerce: e-commerce transactions and services conducted through mobile devices such as smartphones and tablets, often using mobile apps and mobile payment systems.

PCI DSS

Payment Card Industry Data Security Standard: a set of security requirements for organizations that store, process, or transmit cardholder data to protect payment card information.

SSL/TLS

Security protocols that encrypt data in transit between a client and a server, commonly used to protect online payment and login information on e-commerce websites.

Digital certificate

An electronic credential issued by a certificate authority that binds a public key to an identity, enabling authentication and secure encrypted communication on the web.

Non-repudiation

A security property ensuring that a party cannot deny having sent a message or completed a transaction, often supported by digital signatures and audit logs.

Authentication

The process of verifying the identity of a user, device, or system before granting access to resources, often using passwords, tokens, or biometrics.

Confidentiality

A security goal ensuring that information is accessible only to authorized parties, typically achieved through encryption and access controls.

Integrity

A security goal ensuring that data is accurate, complete, and protected from unauthorized modification, often supported by checksums, hashes, and access controls.

Availability

A security goal ensuring that systems and data are accessible to authorized users when needed, supported by redundancy, backups, and resilience measures.

E-wallet

A digital wallet that stores payment credentials and allows users to make online or mobile payments, often linked to a bank account or card.

Online marketplace

A platform where multiple sellers offer goods or services to buyers, with the platform providing listings, search, payment, and sometimes fulfillment or dispute resolution.

Value chain

The set of activities through which a firm creates and delivers value to customers, from procurement and production to marketing, sales, and after-sales service.

Supply chain management

The coordination of materials, information, and finances as they move from supplier to manufacturer to wholesaler to retailer to customer, often supported by e-business systems.

CRM

Customer Relationship Management: systems and strategies for managing customer interactions, sales, and service data to improve retention and satisfaction in e-business.

ERP

Enterprise Resource Planning: integrated software that manages core business processes such as finance, inventory, manufacturing, and human resources across an organization.

Digital signature

An electronic signature created with cryptographic techniques that verifies the origin and integrity of a message or document and supports non-repudiation.

Phishing

A fraudulent attempt to obtain sensitive information such as passwords or card numbers by impersonating a trusted entity in emails, messages, or fake websites.