PSEB SS NSQF BFSI (BC/BF) study plan

Define the BFSI sector map and list at least 12 institution types (scheduled commercial banks, RRBs, cooperative banks, NBFCs, payment banks, small finance banks, insurers, mutual funds, depositories) with their primary regulator

Explain the roles of RBI, SEBI, IRDAI and PFRDA and match each regulator to the products it supervises

Distinguish deposit products (savings, current, fixed, recurring) by interest treatment, liquidity and minimum-balance rules

Compute simple and compound interest and quarterly compounding on a fixed deposit without a calculator error

Describe the account-opening lifecycle from KYC capture to activation, listing each document and form used

Apply RBI KYC norms: Officially Valid Documents, customer due diligence, periodic updation, and simplified vs full KYC limits

Differentiate types of accounts (single, joint, minor, NRE/NRO, Jan Dhan) by eligibility and operating rules

Outline the process for nomination, address change and account closure

Explain cheque anatomy: MICR fields, CTS-2010 features, crossing, endorsement and the meaning of each return reason code

Sequence the clearing cycle for a local cheque and an outstation cheque, noting cut-off times and the CTS image-based process

Classify payment systems (RTGS, NEFT, IMPS, UPI, AePS, card networks) by settlement timing, limits and use case

Identify fraud red flags in cheque and digital-payment scenarios and state the reporting obligation

Compute EMI, total interest and amortisation split for at least three loan amounts using the reducing-balance formula

Compare loan products (home, vehicle, personal, gold, MSME, KCC) on security, tenure, margin and repayment structure

Explain priority-sector lending targets and the difference between direct and indirect agriculture finance

Interpret a basic balance sheet and profit-and-loss statement of a bank, naming key ratios: CRAR, NIM, CASA, GNPA

List the main insurance classes (life, health, motor, fire, marine) and explain the principle of insurable interest and indemnity

Describe mutual fund scheme categories, NAV, exit load and the difference between direct and regular plans

Demonstrate the steps of opening a demat account and placing a buy order in a simulated trading terminal

Explain the grievance-redressal ladder: bank branch, nodal officer, Banking Ombudsman/RB-IOS, and consumer forum

Perform cash handling: count and bundle currency, prepare a pay-in slip and a cash-denomination sheet, and balance a mock teller drawer

Fill deposit and withdrawal slips, a demand draft application and a stop-payment instruction without errors

Open a savings account end to end in a practice/core-banking simulator, including KYC upload and welcome-kit issue

Demonstrate digital onboarding: UPI registration, beneficiary addition for NEFT, and a successful mock transfer

Practise customer interaction: greeting, need discovery, product recommendation and closing for two BFSI products, scored against a checklist

Prepare and deliver a 5-minute sales pitch on a deposit or insurance product with accurate disclosures

Demonstrate the use of a passbook printer, cheque scanner and CTS outward-return process in the lab

Complete a mock AML/CFT scenario: identify a suspicious transaction and draft a STR-style note

Revise all theory notes into a single A4 formula-and-definitions sheet covering interest, EMI, ratios and limits

Take two timed full-length mock tests and review every wrong answer against source notes

Re-run the three weakest practical tasks under time pressure and log error rates

Rehearse viva-style answers on KYC, fraud reporting and grievance redressal aloud