Tamil Nadu HSE First Year Employability Skills flashcards

32 cards. Read the term and the definition here. The deck at the top of this page is optional.

Communication Process

The exchange of information from a sender through a channel to a receiver, who gives feedback; noise can interfere at any stage.

Active Listening

Fully concentrating on what is said, not interrupting, and paraphrasing or questioning to confirm understanding before replying.

Non-verbal Communication

Communication without words, including facial expression, gestures, posture, eye contact, and tone of voice, which often reveals true feelings.

Communication Barriers

Obstacles that block the message, such as physical noise, jargon, prejudice, emotions, or hierarchy, and that reduce understanding between people.

Formal vs Informal Communication

Formal follows the official chain and is usually written; informal (grapevine) spreads quickly through social contact but is less reliable.

The 7 C's

Seven qualities of good communication: Clear, Concise, Concrete, Correct, Coherent, Complete, and Courteous.

SMART Goals

Goals that are Specific, Measurable, Achievable, Relevant, and Time-bound; a goal without a deadline is only a wish.

Time Management

Planning and controlling how time is spent on tasks, using to-do lists, priorities, and deadlines to avoid procrastination.

Eisenhower Matrix

A priority tool sorting tasks as urgent/important (do now), important/not urgent (schedule), urgent/not important (delegate), neither (eliminate).

Stress Management

Techniques to control the body's response to pressure, including deep breathing, exercise, sleep, planning, and positive self-talk.

Emotional Intelligence

The ability to recognise and manage one's own emotions and those of others, with five parts: self-awareness, self-regulation, motivation, empathy, and social skills.

Self-awareness

Honest knowledge of one's own strengths, weaknesses, values, and emotions, which is the foundation for improving behaviour and performance.

RAM vs ROM

RAM is volatile working memory that loses data on power-off; ROM is non-volatile memory that keeps firmware permanently.

Input and Output Devices

Input devices send data into a computer (keyboard, mouse, scanner); output devices send results out (monitor, printer, speaker).

Operating System

System software (Windows, Linux, Android) that manages hardware, files, and applications and provides an interface for the user.

File Extension

The suffix after the dot in a filename (e.g., .docx, .xlsx, .jpg) that tells the computer which program opens the file.

Email Cc and Bcc

Cc sends a visible copy to others; Bcc sends a hidden copy so other recipients cannot see that person's address.

Cyber Safety

Practices that protect data and devices: strong passwords, antivirus, avoiding unknown links, logging out, and regular backups.

Entrepreneurship

The process of identifying an opportunity, taking calculated risk, gathering resources, and creating a business that delivers value.

Business Plan

A written document covering the idea, market, marketing, operations, finance, and risks, used to guide and fund a new venture.

SWOT Analysis

A tool that lists internal Strengths and Weaknesses and external Opportunities and Threats to judge a business idea.

Break-even Point

The sales level at which total revenue equals total cost, so profit is zero; selling beyond it produces profit.

Sole Proprietorship

A business owned by one person, who keeps all profit but has unlimited liability for the business's debts.

Green Skills

Knowledge, abilities, and values needed for sustainable living and work, such as saving energy, managing waste, and protecting the environment.

Renewable Energy

Energy from sources naturally replenished, such as solar, wind, hydro, and biomass, unlike finite coal and petroleum.

Three R's of Waste

Reduce (use less), Reuse (use an item again), and Recycle (convert waste into new products) to cut the waste sent to landfill.

Carbon Footprint

The total greenhouse gas emissions caused by a person, product, or organisation, measured in tonnes of carbon dioxide equivalent.

Sustainable Development

Development that meets present needs without compromising the ability of future generations to meet their own needs.

Hazard and Risk

A hazard is a source of potential harm; risk is the likelihood and severity of that harm actually occurring.

Hierarchy of Controls

Safety measures ranked from best to last: elimination, substitution, engineering controls, administrative controls, then personal protective equipment.

Safety Sign Colours

Red means prohibition or fire equipment, yellow means warning, blue means mandatory instruction, and green means safe condition or emergency exit.

PASS Technique

Fire extinguisher steps: Pull the pin, Aim at the base of the fire, Squeeze the handle, Sweep side to side.