UPMSP Computer Technology and Maintenance study materials
UPMSP Computer Technology and Maintenance study resources

UPMSP Computer Technology and Maintenance: Office Applications and Documentation

UPMSP Computer Technology and Maintenance · Work through your exam, one topic at a time.

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Office Applications and Documentation

What this domain covers

Practical office skills: word processing, spreadsheets and presentations, plus the shortcuts and file formats an examiner expects you to know by name.

Core rules

  • Word processor: use styles for headings, page setup (margins, orientation, paper size), headers and footers, spell check (F7), and mail merge to send one letter to many recipients from a data source.
  • Spreadsheet: every formula starts with =; a reference like B2 is relative and shifts when copied, while $C$1 is absolute and stays fixed.
  • Common functions: SUM, AVERAGE, COUNT, MAX, MIN, IF and ROUND.
  • Presentation: transitions act between slides, animations act on objects within a slide; the slide master controls global formatting.
  • Formats: .docx, .xlsx and .pptx for editing; PDF for fixed-layout sharing. Ctrl+S saves, while Save As creates a copy under a new name.

Worked example

Cell D2 contains =B2*$C$1 and is copied down to D3. Reasoning: B2 is relative, so the row shifts down one to B3; $C$1 is absolute in both column and row, so it does not change. D3 therefore reads =B3*$C$1. If only the row were locked ($C1), the row would stay but the column could shift.

Traps

  • Confusing a transition with an animation.
  • Numbers typed with stray spaces or a leading apostrophe are stored as text and will not sum.
  • Deleting cell contents versus deleting the cell itself, which shifts neighbouring cells.
  • Saving over the original file when a separate copy was required.