InterNACHI Well study materials
InterNACHI Well study resources

InterNACHI Well cheat sheet

InterNACHI Well · Keep the key ideas within reach.

Quick reference

WELL Building Standard: Concepts, Structure, and Certification

  • WELL v2 organizes requirements into 10 concepts: Air, Water, Nourishment, Light, Movement, Thermal Comfort, Sound, Materials, Mind, and Community.

  • Each concept contains features; each feature contains parts scored as Preconditions (mandatory) or Optimizations (points toward certification).

  • WELL v2 scoring: every feature part is worth up to 10 points; total available points are normalized so the maximum achievable score equals 100.

  • Certification tiers by total score: WELL Bronze 40, Silver 50, Gold 60, Platinum 80 points (v2 thresholds).

  • Preconditions must all be met before any certification tier is awarded; Optimizations accumulate points.

  • WELL v2 has four project types: New and Existing Buildings, New and Existing Interiors, Core and Shell, and Communities (WELL v2 pilot-era structure).

  • Performance verification is conducted by a WELL Assessor on site after documentation review and is required for building certification.

  • Recertification is required on a cycle (typically every 3 years in v2) to maintain an active certification.

  • The WELL AP credential is earned by passing an exam and maintained through continuing education; the standard is administered by the International WELL Building Institute (IWBI).

Quick reference

Air Quality: Ventilation, Filtration, and Pollutant Management

  • Ventilation effectiveness depends on outdoor air rate, distribution, and system balance; ASHRAE 62.1 provides minimum outdoor air rates by occupancy.

  • Filtration rating: MERV 13 or higher is commonly specified for particulate removal; MERV 13 captures a substantial fraction of PM2.5 and larger particles.

  • PM2.5 refers to particles with aerodynamic diameter 2.5 micrometers or less; PM10 refers to 10 micrometers or less.

  • Carbon dioxide is used as a proxy for ventilation adequacy; outdoor CO2 is roughly 400-420 ppm and indoor targets are often set below 800-1000 ppm.

  • TVOC sensors measure total volatile organic compounds; they are non-specific and are used for trend monitoring rather than compound identification.

  • Source control hierarchy: eliminate or isolate the source, then ventilate, then filter; filtration does not substitute for source removal.

  • Ozone (O3) and formaldehyde (CH2O) are common indoor pollutants targeted by WELL Air features; formaldehyde is a known carcinogen.

  • Air quality testing is typically performed after construction and before occupancy, with the building flushed out and HVAC running.

Quick reference

Water Quality: Filtration, Contaminants, and Access

  • Common drinking-water contaminants of concern include lead, arsenic, nitrate, disinfection byproducts (trihalomethanes), and turbidity.

  • Lead enters drinking water primarily through corrosion of plumbing and solder; corrosion control (pH and alkalinity adjustment) is the primary mitigation.

  • Point-of-use filtration (carbon block, reverse osmosis) can reduce many contaminants; RO removes dissolved ions but wastes reject water.

  • Water testing should sample at the point of use and include both first-draw and flushed samples to distinguish stagnation effects.

  • Legionella risk is managed by maintaining hot water temperatures (typically stored above 60 C and delivered above 50 C at outlets) and avoiding dead legs.

  • Water access features address drinking water availability, bottle fillers, and promotion of water over sugar-sweetened beverages.

  • Turbidity is a proxy for particulate and microbial contamination; low turbidity supports effective disinfection.

  • Total coliform and E. coli are indicator organisms for microbiological contamination of drinking water.

Quick reference

Thermal Comfort and Sound Environment

  • Thermal comfort is predicted by ASHRAE 55 and ISO 7730 using operative temperature, humidity, air speed, clothing insulation (clo), and metabolic rate (met).

  • PMV (Predicted Mean Vote) ranges from -3 (cold) to +3 (hot); acceptable comfort is typically -0.5 to +0.5 with PPD at or below 10%.

  • Radiant temperature asymmetry and draft are common causes of local discomfort even when PMV is acceptable.

  • Sound levels are commonly specified in dBA; background noise targets for open offices are often around 35-45 dBA.

  • Reverberation time (RT60) measures how long sound persists; excessive RT60 reduces speech privacy and increases listening effort.

  • Sound Transmission Class (STC) rates partition performance; higher STC means less airborne sound transmission.

  • Noise Criteria (NC) and Room Criteria (RC) curves are used to specify acceptable background noise spectra.

  • Acoustic comfort features address HVAC noise, sound insulation between spaces, and absorption in open areas.

Quick reference

Light: Daylight, Electric Lighting, and Circadian Considerations

  • Illuminance is measured in lux (lm/m2); typical office task lighting targets are around 300-500 lux at the work plane.

  • Daylight autonomy (DA) is the percentage of occupied hours when a space meets a target illuminance from daylight alone; common targets are 50-75%.

  • Spatial Daylight Autonomy (sDA) and Annual Sunlight Exposure (ASE) are climate-based daylight metrics; ASE limits glare risk.

  • Correlated color temperature (CCT) describes the color appearance of light; higher CCT (e.g., 5000 K) appears cooler/bluer.

  • Melanopic equivalent daylight illuminance (melanopic EDI) quantifies the circadian-effective light dose on the eye.

  • Circadian entrainment depends on light timing, intensity, spectrum (blue-rich light is more effective), and duration.

  • Glare metrics include Daylight Glare Probability (DGP) and Unified Glare Rating (UGR); UGR below about 19 is often targeted for offices.

  • Color rendering is measured by CRI (Ra) or TM-30 (Rf and Rg); high fidelity rendering supports visual comfort and task performance.

Quick reference

Nourishment and Movement Promotion in Buildings

  • Nourishment features address availability of fruits and vegetables, limits on processed foods, and nutritional transparency (calorie and ingredient labeling).

  • Food environment strategies include placement and visibility (choice architecture), pricing, and vending standards.

  • Movement features promote stair use, active commuting (bike storage, showers), and physical activity spaces.

  • Stair promotion often uses signage, visibility, and aesthetic improvements; stair use is a low-cost way to increase daily activity.

  • Point-of-decision prompts are environmental cues placed at the moment of choice (e.g., elevator vs. stairs) and are evidence-based behavior-change tools.

  • Movement features may include treadmill desks, standing-height workstations, and walking paths or fitness rooms.

  • Nutrition standards often reference dietary guidelines: increased whole foods, limited added sugar, sodium, and saturated fat.

  • Breastfeeding support (lactation rooms) is a Nourishment/Community-related feature in many healthy building frameworks.

Quick reference

Mind and Community: Mental Health, Comfort, and Occupant Engagement

  • Mind features address mental health promotion, stress reduction, sleep support, and access to nature (biophilia).

  • Biophilic design elements include natural light, views of nature, plants, natural materials, and patterns that evoke nature.

  • Community features address occupant engagement, social connection, and access to health-promoting amenities.

  • Occupant surveys (e.g., satisfaction or wellbeing surveys) are common tools for evaluating perceived comfort and mental health.

  • Health promotion programs and workplace policies (flexible schedules, quiet spaces, restorative areas) support mental wellbeing.

  • Noise, thermal discomfort, and lack of control over the environment are recognized stressors in indoor environments.

  • Access to daylight and views is associated with improved mood and reduced stress in office settings.

  • Emergency preparedness and occupant communication are part of community resilience in healthy building frameworks.

Quick reference

Materials and Finishes: VOC Content, Emissions, and Hazard Avoidance

  • VOC content (g/L) is a formulation metric; emission testing (e.g., chamber testing) measures what is released into indoor air over time.

  • Low-VOC content does not guarantee low emissions; both content and emissions should be evaluated.

  • Common certifications: GREENGUARD Gold, CDPH Standard Method (Section 01350), and Cradle to Cradle for material health.

  • Formaldehyde is a common indoor pollutant from pressed wood products, some insulation, and combustion; it is classified as a human carcinogen.

  • Material ingredient transparency tools include Health Product Declarations (HPDs) and Declare labels.

  • Red List chemicals (Living Building Challenge) and similar hazard lists identify substances to avoid in building products.

  • Wet-applied products (paints, adhesives, sealants) are major VOC sources during and after construction; allow adequate flush-out time.

  • Resilient flooring, carpet, and composite wood are common targets for low-emission specifications.

Quick reference

Inspection, Testing, and Verification for WELL Features

  • Performance verification combines documentation review, on-site inspection, and spot testing by a WELL Assessor.

  • Air testing typically measures PM2.5, PM10, TVOC, formaldehyde, and CO; results are compared to feature thresholds.

  • Water testing typically measures turbidity, coliforms, lead, arsenic, and disinfection byproducts at points of use.

  • Acoustic testing may include background noise level, reverberation time, and sound insulation measurements.

  • Lighting verification includes illuminance measurements at the work plane and review of daylight metrics from simulation.

  • Thermal comfort verification uses spot measurements of temperature, humidity, and air speed, plus review of PMV/PPD calculations.

  • Sampling plans must specify location, timing, instrument calibration, and detection limits to be defensible.

  • Documentation should include test reports, calibration certificates, and photographs that link measurements to specific spaces.

Quick reference

Documentation, Performance Verification, and Reporting

  • The WELL project submission process includes documentation review, performance verification, and final reporting to IWBI.

  • Documentation should be organized by feature and part, with clear cross-references to drawings, specifications, and test reports.

  • Test reports should include methodology, instrument calibration, sample locations, results, and comparison to thresholds.

  • Performance verification reports document on-site findings and any deficiencies that require corrective action.

  • Recertification requires demonstrating continued compliance, often through updated testing and documentation.

  • Version control and dated records support auditability; retain records for the certification cycle.

  • Common documentation gaps include missing calibration records, incomplete sampling maps, and lack of occupancy schedules.

  • Project teams often use a compliance matrix tracking each feature part, responsible party, evidence, and status.