iTEP Business-Core study materials
iTEP Business-Core study resources

iTEP Business-Core: Speaking: Workplace Interaction and Short Presentations

iTEP Business-Core · Work through your exam, one topic at a time.

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Speaking: Workplace Interaction and Short Presentations

What the Speaking section tests

iTEP Business-Core Speaking measures workplace interaction and short presentations. Raters listen for task completion, fluency, pronunciation, grammar, vocabulary, and coherence. You may be asked to respond to a colleague, give an opinion, describe a process, or present a short recommendation.

Core rules and concepts

  • Answer the task first. State your main point in the first sentence, then support it.
  • Use a simple frame. Point, reason, example, result. For presentations: opening, agenda, two main points, conclusion, invitation for questions.
  • Buy time naturally. That’s a good question. Let me think for a moment. Avoid long um chains.
  • Paraphrase instead of freezing. If you lose reimbursement, say getting the money back.
  • Manage interaction. Could I finish this point? interrupts politely; Do you mean...? checks understanding; Shall I go on? hands the turn back.
  • Keep pronunciation intelligible. Word stress matters more than accent: deVELop, comMIttee, preSENtation.

Worked example

Prompt: Describe a time you resolved a disagreement with a colleague. Response plan: Last quarter, my colleague and I disagreed about the launch date. I asked to meet and we listed our concerns separately. I found that she was worried about testing time, not the date itself. We moved the beta test forward by a week and kept the launch date. The launch went ahead without delays. Reasoning: past tenses match a completed event; the response names the situation, the action (asked, listed, found), and the result. It does not just say we communicated better.

Traps that cost marks

  • Giving a one-sentence answer that leaves the task unfinished.
  • Reciting a memorized answer that does not fit the prompt.
  • Speaking too fast and blurring endings.
  • Ignoring a follow-up question because you are still finishing your first point.
  • Using formal written phrases such as furthermore or pursuant to in speech.