Iterable Foundations Certification study guide
Iterable Foundations Certification · Work through your exam, one topic at a time.
The Iterable Foundations Certification is a five-domain credential for practitioners who build and operate customer engagement programs on Iterable. The published domain map weights Campaigns, Journeys, Audiences, Catalog, and Insights & Analytics at 20 percent each, so no single area can carry a passing score on its own - a candidate who is strong in messaging but weak in catalog data modeling or analytics definitions will land near the margin. The credential suits lifecycle marketers, CRM and retention managers, marketing operations specialists, and solutions or implementation consultants who need to demonstrate working command of the platform rather than passive familiarity. Because Iterable positions itself as an AI customer engagement platform built for enterprise scale, expect scenario questions that combine segmentation logic, journey entry and exit rules, and measurement interpretation rather than isolated definitions. The Iterable Foundations Certification study guide has 5 sections and about 1,543 words.
01Campaigns
Iterable Foundations treats a campaign as a single outbound message-email, SMS, push, in-app, or another channel-sent to a defined recipient set. The exam checks whether you can choose the right campaign type, control who receives it and when, and measure lift without contaminating results.
340 words, about 2 min02Journeys
Journeys orchestrate multiple steps across channels and time. The exam tests entry and exit logic, branching, delays, re-entry, and goal measurement-not just whether you can add a send step.
313 words, about 2 min03Audiences
Audiences are dynamic member sets built from user profile attributes and event behavior. The exam tests criteria logic, time windows, list-versus-audience choice, and how audience membership feeds campaigns and journeys.
309 words, about 2 min04Catalog
Catalog stores structured product or content data for personalization and recommendations. The exam tests collection design, item identity, data freshness, and safe use in templates.
286 words, about 1 min05Insights & Analytics
This domain tests how you read campaign, journey, and audience performance: metric definitions, denominators, attribution, and experiment interpretation. Funnel metrics: sent, delivered, opens, clicks, unsubscribes, bounces, conversions, revenue.
295 words, about 1 min