JSE Brokerage Operations study materials
JSE Brokerage Operations study resources

JSE Brokerage Operations cheat sheet

JSE Brokerage Operations · Keep the key ideas within reach.

Quick reference

Regulatory Framework and JSE Rules

  • The JSE operates as a licensed exchange under the Financial Markets Act; its rulebook binds members, and the JSE Rules and Directives sit alongside FSCA conduct standards and the Companies Act.

  • Equities trading on the JSE Main Board runs on a continuous order-driven book from 09:00 to 17:00, with opening and closing auction phases; the closing auction price is the reference price for settlement obligations.

  • Brokers must hold a JSE membership licence and, where they hold client assets, FSP licensing under FAIS; the exchange can suspend or expel members for rule breaches independently of FSCA action.

  • Insider trading is a statutory offence under the Financial Markets Act; the JSE's Surveillance Division refers suspicious trading to the FSCA and the NPA for prosecution.

  • Market abuse covers insider trading, market manipulation, and false or misleading statements; the JSE's Surveillance Division monitors order book activity and refers cases to the FSCA.

  • Listed companies must publish price-sensitive announcements through SENS before trading opens; a trading halt can be imposed where information is leaked before publication.

  • Short selling of JSE-listed equities is permitted only under the Securities Lending Regulations; naked short selling is prohibited and covered positions must be reported.

  • A JSE member's compliance officer must report rule breaches to the JSE within prescribed timeframes, and the JSE can impose fines, censure, or suspension.

Quick reference

Trade Execution and Order Handling

  • Order priority on the JSE is price first, then time; at the same price, the earlier-entered order executes first.

  • Market orders execute at the best available price and may sweep multiple price levels; limit orders execute only at the specified price or better.

  • A stop-loss order becomes a market order once the trigger price is hit; a stop-limit order becomes a limit order at the trigger, so it may not fill in a fast market.

  • Best execution requires the member to take reasonable steps to obtain the best result for the client, considering price, cost, speed, and likelihood of execution.

  • Client orders must be time-stamped and sequenced; front-running a client order or trading ahead of a known client order is prohibited market conduct.

  • An order may be cancelled or amended only before execution; once matched on the JSE book, the trade is binding and must be confirmed to the client.

  • Odd-lot trades are executed outside the central order book at negotiated prices and reported to the JSE; they do not set the official closing price.

  • Trade confirmations must be issued to clients promptly, showing the security, quantity, price, fees, settlement date, and capacity in which the member acted.

Quick reference

Clearing, Settlement and CSD Operations

  • JSE equities settle on a T+3 rolling cycle; the settlement date is the third business day after trade date, excluding weekends and public holidays.

  • Strate is the central securities depository and clearing house for JSE equities; it guarantees settlement through its clearing member and settlement guarantee arrangements.

  • Settlement occurs by delivery-versus-payment in the Strate environment, so securities and cash transfer simultaneously against the clearing member's obligations.

  • A failed trade triggers buy-in procedures: the buying clearing member can buy in the position and claim the price difference plus costs from the defaulting member.

  • Settlement instructions must be matched and confirmed by the cut-off time on the business day before settlement; late matching risks a failed trade.

  • Corporate actions affect settlement obligations: a trade cum-dividend entitles the buyer to the dividend, while an ex-dividend trade does not.

  • Scrip lending supports settlement of short positions; borrowed securities must be returned on the agreed date, and the lender retains economic exposure during the loan.

  • Records of settlement instructions and failed trades must be retained for at least five years under JSE and FIC record-keeping requirements.

Quick reference

Client Onboarding, KYC/AML and Account Administration

  • FICA requires identification and verification of every client before an account is opened; no transacting is permitted until KYC is complete.

  • Natural persons require a valid identity document and proof of residence; legal entities require registration documents, beneficial ownership disclosure, and authorised signatory mandates.

  • Beneficial ownership must be identified for entities with 25% or more ownership or control; a senior managing official is recorded where no beneficial owner can be identified.

  • Enhanced due diligence applies to politically exposed persons, high-risk jurisdictions, and complex structures; the source of funds and source of wealth must be established.

  • Suspicious transaction reports go to the Financial Intelligence Centre without tipping off the client; the FIC reference number is retained in the client file.

  • Client accounts must be categorised correctly as own account, nominee, or trust; nominee accounts require disclosure of the underlying beneficial owners on request.

  • Risk ratings must be reviewed periodically: high-risk clients at least annually, and any change in circumstances triggers a review.

  • Account closure requires settlement of all obligations, return of client assets, and retention of records for the statutory period.

Quick reference

Corporate Actions and Securities Processing

  • The last day to trade cum-dividend is followed by the ex-dividend date; buying on or after the ex-date means the buyer does not receive the declared dividend.

  • The record date determines who is registered as holder for entitlement; the pay date is when cash dividends or scrip are actually delivered.

  • A cash dividend is subject to dividends tax at the prevailing rate unless a valid exemption is in place; the net amount is credited to the client account.

  • A rights issue gives existing holders the right to subscribe for new shares, usually at a discount; rights may be exercised, sold, or allowed to lapse.

  • A capitalisation or bonus issue issues free shares to existing holders, increasing share count and reducing price per share without changing total value.

  • A share consolidation or subdivision changes the number of shares and the price proportionally; entitlements must be reconciled against the register.

  • A mandatory offer triggered by a change of control requires the offeror to extend the same terms to all remaining shareholders.

  • Corporate action entitlements must be reconciled between the CSD record, the broker's holdings, and client accounts before payment or delivery.

Quick reference

Client Money, Reconciliation and Internal Controls

  • Client money must be held in a segregated trust or designated account, separate from the firm's own funds, and reconciled daily.

  • A three-way reconciliation compares the firm's records, the bank or CSD statement, and the client ledger; unexplained differences must be investigated and cleared promptly.

  • Client money cannot be used to fund firm expenses; any shortfall must be made good immediately from the firm's own resources.

  • Reconciliation breaks must be documented with an explanation and a resolution date, and escalated where they exceed tolerance thresholds.

  • Segregation of duties requires that the person executing a trade is not the same person who settles it or reconciles the account.

  • Access controls, dual authorisation for payments, and audit trails are core internal controls; passwords must not be shared and access must be reviewed.

  • Records must be retained for at least five years under FICA and JSE rules; records relating to client identification are kept for the duration of the relationship plus five years.

  • Internal audit and compliance monitoring must test the effectiveness of controls, not merely confirm that policies exist.

Quick reference

Professional Conduct, Ethics and Market Integrity

  • A member must act in the client's best interest, disclose conflicts of interest, and obtain informed consent where a conflict cannot be avoided.

  • Client confidentiality applies to all personal and financial information; disclosure is permitted only with consent or where required by law or a regulator.

  • Churning, excessive trading to generate commission, and unauthorised trading are breaches of conduct and grounds for disciplinary action.

  • Insider information must not be used or passed on; a member must maintain a restricted list and a wall between advisory and trading functions.

  • Gifts and entertainment must be recorded in a register and kept within set limits; inducements that compromise independence are prohibited.

  • Complaints must be logged, acknowledged, and investigated within set timeframes, with escalation to the compliance function and the client informed of the outcome.

  • Market manipulation includes wash trading, spoofing, and marking the close; the Surveillance Division monitors for these patterns and refers them to the FSCA.

  • A conflict of interest register must be maintained and reviewed, and personal account dealing by staff requires pre-clearance and is subject to blackout periods.

Quick reference

Regulatory Framework and JSE Rules - Market Structure and Reporting

  • The JSE's equity market includes the Main Board and AltX; AltX has lighter listing requirements but the same trading and settlement infrastructure.

  • Directives issued by the JSE CEO supplement the rulebook and are binding on members from the date stated in the directive.

  • Members must report prescribed transactions and positions to the JSE; failure to report is itself a rule breach subject to penalty.

  • The JSE's market operations function handles trade corrections and cancellations; a trade may be cancelled only on agreed grounds such as error or system failure.

  • The FSCA licenses financial services providers and market infrastructures; the JSE and Strate are separately licensed market infrastructures.

  • A member's external auditor must report material breaches of the JSE Rules to the JSE; the auditor's report accompanies the annual membership review.

  • Disciplinary proceedings before the JSE are conducted under the rulebook, with appeal rights to the appeal committee and then to the courts.

  • Record-keeping must enable reconstruction of every order and trade; records must be stored securely and be retrievable within a reasonable time.

Quick reference

Trade Execution and Order Handling - Best Execution and Client Instructions

  • Best execution factors include price, cost, speed, likelihood of execution and settlement, size, and the nature of the order; the weighting depends on the client and the order.

  • A client instruction that specifies a particular venue or price may override best execution for that element, but the member must still act in the client's interest.

  • Order handling must prevent misuse of information: client orders cannot be front-run, and staff personal trades require pre-clearance.

  • Aggregated orders must be allocated fairly and promptly; the allocation method must be disclosed to clients before the order is placed.

  • A limit order left on the book may execute at a better price; the client receives the improved price, not the limit price.

  • Trade errors must be corrected through the JSE's error trade process within the prescribed window; the member bears the cost of its own errors.

  • A client's instruction to trade at market may execute at a price materially different from the last traded price in a volatile or illiquid security.

  • Records of client instructions, including telephone recordings where applicable, must be retained and be retrievable for compliance review.

Quick reference

Clearing, Settlement and CSD Operations - Collateral and Default

  • Clearing members post collateral to Strate to cover settlement obligations; collateral is marked to market and topped up when the value falls below the required margin.

  • A defaulting clearing member's positions may be closed out and the collateral applied to the shortfall; the member remains liable for any residual loss.

  • Strate's settlement guarantee protects the market against a member default, but it does not protect a client against their own broker's insolvency.

  • Securities held in a client's name or in a segregated nominee account are protected from the broker's creditors on insolvency.

  • Rehypothecation of client securities requires client consent and must be disclosed; the client must be told the risks of losing the securities.

  • Cash collateral must be held in a segregated account and reconciled, with interest allocated to the client where the terms provide for it.

  • Settlement fails attract penalties and can lead to suspension of the member's clearing privileges; repeated fails are escalated to the JSE.

  • Corporate action entitlements arising during a settlement fail must still be passed to the entitled party once the trade settles.

Quick reference

Client Onboarding, KYC/AML and Account Administration - Screening and Monitoring

  • Sanctions screening must be run against the client and beneficial owners at onboarding and on an ongoing basis as lists change.

  • Transaction monitoring flags unusual patterns such as large cash deposits, rapid movement of funds, and trading inconsistent with the client's profile.

  • A client's source of funds and source of wealth must be documented and kept up to date; unexplained wealth is a red flag requiring escalation.

  • Politically exposed persons include domestic and foreign PEPs and their family members and close associates; enhanced due diligence applies to all.

  • Third-party reliance on another institution's KYC is permitted only where that institution is regulated and the member obtains the required records.

  • Non-face-to-face onboarding requires additional verification, such as electronic identity verification and verification of the client's bank account.

  • A client's tax residency must be established for FATCA and CRS reporting; reportable accounts are disclosed to SARS for exchange with partner jurisdictions.

  • Account mandates must be in writing, and changes to signatories or bank details require verification through an independent channel.

Quick reference

Corporate Actions and Securities Processing - Entitlements and Elections

  • A dividend withholding tax exemption requires a valid declaration and undertaking from the holder; without it, the default rate is withheld.

  • Shareholders may elect to receive a scrip dividend instead of cash where the company offers it; the election must be made by the stated deadline.

  • A rights issue entitlement is calculated pro rata to existing holdings; the rights have a value and can be renounced or sold on the market.

  • A scheme of arrangement requires shareholder approval and court sanction; consideration may be cash, shares, or a mix.

  • A takeover offer must be accepted or rejected by the stated closing date; acceptances are irrevocable once made unless the offer lapses.

  • A share buy-back reduces the number of shares in issue and may affect the company's earnings per share and the holder's percentage interest.

  • Fractional entitlements arising from a bonus issue or consolidation are usually rounded down and the fractions aggregated and sold.

  • Corporate action tax treatment depends on the nature of the action; a return of capital is treated differently from a dividend for tax purposes.

Quick reference

Client Money, Reconciliation and Internal Controls - Audit and Reporting

  • A member must appoint an external auditor and submit audited financial statements to the JSE within the prescribed period after year end.

  • The auditor's report must include confirmation of compliance with client money and segregation requirements, and any qualification must be reported.

  • Monthly or quarterly returns to the JSE must be accurate; a false or late return is a rule breach subject to penalty.

  • Reconciliation tolerances must be set, documented, and approved by senior management; breaches must be escalated and resolved within a defined timeframe.

  • Business continuity plans must be tested; a disruption to trading or settlement systems must be reported to the JSE and clients informed.

  • Outsourcing arrangements do not transfer regulatory responsibility; the member remains accountable for the outsourced function's compliance.

  • Staff training on AML and conduct must be documented, and attendance records retained as evidence of the control.

  • Whistleblowing channels must be available to staff, and retaliation against a whistleblower is prohibited.

Quick reference

Professional Conduct, Ethics and Market Integrity - Conflicts and Disclosure

  • A material conflict of interest must be disclosed to the client before the transaction, and the client's consent obtained where the conflict cannot be managed.

  • Research and corporate finance must be separated by information barriers; analysts cannot be influenced by investment banking relationships.

  • Personal account dealing by staff requires pre-clearance, is subject to blackout periods around research publication, and must be reported.

  • Inducements must not impair the member's duty to act in the client's best interest; commissions and soft-dollar arrangements must be disclosed.

  • Client complaints and disputes must be recorded and reported; unresolved complaints may be escalated to the FAIS Ombud.

  • Confidential information must be protected, and a restricted list must be maintained for securities where the firm holds inside information.

  • Market integrity requires that orders entered reflect genuine trading intent; spoofing and layering are prohibited practices.

  • A member must cooperate with JSE and FSCA investigations and produce records on request within the required timeframe.